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Hoshino Resorts KAI Sengokuhara

Property class: 4

Photo gallery for Hoshino Resorts KAI Sengokuhara

A serene indoor pool with a clear reflection of snow-covered trees, surrounded by concrete walls.
A spacious room with a large window, a black chair, a small table, and a wooden accent wall.
A modern hotel room with a balcony, a sofa, a bed, and a view of mountains.
A modern hotel room with a large bed, a sofa, a decorative wall, and a large window with a geometric pattern.
A spa area with a hot tub, two wicker chairs, and a view of mountains.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$1,276
24 Aug - 25 Aug

Explore the area

View map
817-359 Sengokuhara, Ashigarashimogun, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪9 min walk‬

Room options

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RA2

A hotel room with two beds, a wooden headboard, a small table with chairs, and a view through a sliding door to the outside.

[Annex] Japanese-style Suite with Outdoor Bath RA2

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RD2

A modern indoor pool with two chairs and a table, surrounded by glass walls offering a view of lush greenery and mountains.

[Annex] Japanese-style Suite with Outdoor Bath RD2

  • Mountain view
  • 130 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Suite with Outdoor Bath RB2

A modern living room with a gray sofa, a wooden coffee table, and a glass table with a decorative item. A colorful abstract painting is on the wall, and a balcony with a view of greenery and mountains is visible.

Japanese-style Suite with Outdoor Bath RB2

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Suite with Outdoor Bath RC3

A hot tub with a view of trees, a wicker sofa, and a pergola.

Japanese-style Suite with Outdoor Bath RC3

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Hakone

At Hoshino Resorts KAI Sengokuhara, you'll be 4.8 km (3 mi) from Lake Ashi and 2.6 km (1.6 mi) from Ōwakudani. Highlights at this ryokan include free breakfast (local cuisine) and free self-parking. .This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk and a lift. Additionally, you'll find spa services. Each morning free breakfast is served. .Sights within a 10-minute drive of this 4-property class Sengokuhara ryokan include Fuji-Hakone-Izu National Park and Hakone Kowakien Yunessun.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 9 min walk - 0.8 km
  • Hakone Venetian Glass Museum - 16 min walk - 1.4 km
  • Lalique Museum Hakone - 17 min walk - 1.4 km

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪Shake Shack - ‬18 min drive
  • ‪Starbucks - ‬49 min drive
  • ‪Häagen-Dazs (ハーゲンダッツ) - ‬18 min drive
  • ‪Tully's Coffee - ‬19 min drive
  • ‪cafe KOMON 湖紋 - ‬18 min drive

About this property

Hoshino Resorts KAI Sengokuhara

Free breakfast is available daily. WiFi is free in public spaces. Hoshino Resorts KAI Sengokuhara also features spa services and a lift. Free self parking is available.

This 4-star Hakone ryokan is smoke free.

  • 16 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Hoshino Resorts KAI Sengokuhara offers 16 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Digital televisions are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an outdoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

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  • Spa
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Half Board is not included in the Half Board rate for children aged 0-2.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hoshino Resorts KAI Sengokuhara Inn
Hoshino Resorts KAI Sengokuhara Inn Hakone
Hoshino Resorts KAI Sengokuhara Hakone
Ryokan Hoshino Resorts KAI Sengokuhara Hakone
Hakone Hoshino Resorts KAI Sengokuhara Ryokan
Ryokan Hoshino Resorts KAI Sengokuhara
Hoshino Resorts KAI Sengokuhara Ryokan
Hoshino Resorts KAI Sengokuhara Hakone
Hoshino Resorts KAI Sengokuhara Ryokan Hakone

Frequently asked questions

Is parking available at Hoshino Resorts KAI Sengokuhara?

Yep, Hoshino Resorts KAI Sengokuhara has a free self car park.

How much does it cost to stay at Hoshino Resorts KAI Sengokuhara?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Sengokuhara on 24 Aug 2026 start from NZ$1,276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hoshino Resorts KAI Sengokuhara?

The closest beach to Hoshino Resorts KAI Sengokuhara is Atami Sun Beach (19.2 km).

Is there a spa on site at Hoshino Resorts KAI Sengokuhara?

There's no onsite spa, but this property does offer services like massages.

Are there hot tubs in the rooms at Hoshino Resorts KAI Sengokuhara?

No, but there are spring water baths in the guestrooms.

Does Hoshino Resorts KAI Sengokuhara serve breakfast?

You bet, free local cuisine brekkie is offered daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Hoshino Resorts KAI Sengokuhara?

No, Hoshino Resorts KAI Sengokuhara does not offer an airport shuttle service.

What time are check-in & check-out at Hoshino Resorts KAI Sengokuhara?

Check-in begins at 2:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Hoshino Resorts KAI Sengokuhara?

No, pets are not allowed.

Hoshino Resorts KAI Sengokuhara Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 72 reviews
Rating 8 - Good. 6 out of 72 reviews
Rating 6 - Okay. 4 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences of our life. The staff was very kind and helpful. The food was perfect and the onsen/outdoor tub was amazing. I would give more stars if I could.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Hoshino Kai Resort
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest and relax.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and surrounding areas. Slightly out of the way though so to explore the area I would recommend renting a car because taxis can become booked out.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Albo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very helpful staff. Decent onsen place which you can enjoy relaxation to the max.
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Excellent place to stay , attentive staff , beautiful room, delicious food and 24 hour reception came in really handy as our flight was super late and we arrived much later than we thought . Our driver was worried there was going to be no one to open the door . The phones were off in their offices as it was after hours but finally we got there and there was someone waiting for us.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yu kai

Liked: Cleanliness, staff & service, room comfort
I would stay here again! So quiet! Good food!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and facility. A bit outside of Hakone but a great location for folks who need to stay away from the city and people. The small town/ Sengokuhara is also great - a ton of museums and good restaurants. All walking distance.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Good trips
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The food was outstanding! Perfection!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful stay. The private onsens were our main draw and they did not disappoint. The room itself is huge with a large balcony. The decor is so calming. The shower is lovely. The staff and all the meals were so interesting with wonderful presentation. We loved our stay.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and sight
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Carminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and easy to get around. It was hard to find at first. Staff was so nice.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities; calming, modern beauty of the facility; and the attentive service of the staff are exceptional. High recommend.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent! Would highly recommend!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Sook

Disliked: Staff & service, amenities
Over all the service was not what I have been expected
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Siu Ting

Liked: Staff & service
Nothing special including food.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Joleen

Liked: Staff & service, amenities, property conditions & facilities
This hotel is exceptional. We absolutely loved staying here and wish we were here longer. The property and staff were amazing. Food amazing. Amenities amazing. Transportation is convenient to the bus lines which is easy within Hakone itself. We opted for taxi from Odawara station to the hotel. Saved us soooo much energy and chaos trying to get on and off the bus with luggage. I want to head back here again with our family. So so so so so amazing
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is even more beautiful in person. No pictures could ever do justice to it. The staff are so kind, timely, professional and thoughtful. The dining experience was outstanding. I had just broken my leg and they assisted me with a wheelchair, extra pillows, ice and even helped me call the hospital because I don't speak Japanese. Overall an oustanding experience and I recommend this ryokan to anyone staying in the area!
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

John

Liked: Staff & service, property conditions & facilities
We stayed in KAI Kawaji before and had excellent experience. But this time is a disappointment. The staffs were great but dining is underwhelming and disappointing. We stayed 3 nights and each day is getting worse and worse. We booked a massage and didn't show up until I called. Also, we caught a waiter drank from the glass the guest left which was disgusting.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Secluded Resort

It was an amazing stay at the Hoshino Resorts KAI Sengokuhara. If seclusion and privacy are what you are looking for, this is the place. The private outdoor onsen was incredible and so was the rest of the room. We had a nine-course pre-set dinner, which was delicious. If you are allergic to seafood, you should let them know ahead of time. The Pirate Ship cruise of Lake Ashi is only minutes away by public bus. There are a lot of restaurants and shops in that area.There was a bit of miscommunication during our checkA-our that delayed us for several minutes. This would normally be okay, but we checked out very early to catch a train and we’re almost late.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sharing our experience in the hope others will find the information useful. We spent two nights here. Three key observations. SERVICE Bluntly the service was nowhere near good enough. Throughout the stay. A number of staff were clearly trying their best but it felt like we were being looked after by trainees. Three examples: on arrival we waited for 25 minutes in reception, with no one else waiting, no check outs or other check ins, with almost zero information or updates. The only contact with the sole member of staff was when she came over to us and said 'you have booked dinner for 7.30, it will be very busy, we advise you to re-book at 5.30pm'. We said no thanks, not least as it didn't suit us but also as we'd booked 7.30 many weeks before (as it turned out it was almost eerily quiet at 7.30 ... one wonders whether they were trying to get all guests seated in that single early sitting). She then returned 10 minutes later to ask if we were sure whether we wanted fresh towels every day (bear in mind we hadn't even checked in at this point). We asked to book a cab to the local (Odawara) station on departure. We were told it was 'very hard'. We were subsequently told it was taken care of, but then - over the following 6 hours, including twice at dinner that evening by two different hotel employees - we were asked, 'do you need a cab, today? tomorrow?'. These are the simple things, the small things that should be automatically removed from guests' list of worries. But they wer
Stayed 2 nights in Jul 2025

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