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Trailborn Highlands

2.5 star property
Hotel in Highlands with spa services and 24-hour front desk

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Photo gallery for Trailborn Highlands

Garden
King Room with a Shower
Separate bathtub and shower, designer toiletries, hair dryer
Queen Garden Room
Double Queen Room with Shower
Reviews
7.2

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Popular LocationThe Bascom Center for the Visual Arts8 min walk
  • Popular LocationHighlands Country Club2 min drive
  • Popular LocationDry Falls6 min drive
  • AirportGreenville, SC (GSP-Greenville-Spartanburg Intl.)118 min drive

Room options

View all photos for King Garden Room

King Garden Room

King Garden Room

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with a Shower

King Room with a Shower

King Room with a Shower

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

King Pet Patio Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Garden Room

Queen Garden Room

Queen Garden Room

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Outpost Inn
Parking included
Free WiFi
Air conditioning
Bar
4.2 out of 5, Very good, (206)
The price is NZ$372
for 1 night
includes taxes & fees
30 Jun - 1 Jul
Outpost Inn

About the area

Highlands

At Trailborn Highlands you'll be within steps of Nantahala National Forest and Cullasaja River Gorge. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Highland Supper Club, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Sights within a 15-minute walk of this Highlands hotel include The Bascom Center for the Visual Arts and Highlands Playhouse.

What's nearby

  • Cullasaja River Gorge - 4 min walk
  • The Bascom Center for the Visual Arts - 8 min walk
  • Highlands Country Club - 2 min drive
  • Bridal Veil Falls - 4 min drive
  • Dry Falls - 6 min drive

Getting around

  • Asheville Regional Airport (AVL) - 84 min drive

Restaurants

  • ‪Satulah Mountain Brewing Company - ‬12 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪The Ugly Dog Pub - ‬9 min walk
  • ‪Wild Thyme Gourmet - ‬8 min walk
  • ‪Buck's Coffee Cafe - ‬9 min walk

About this property

Trailborn Highlands

Hotel in Highlands with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Trailborn Highlands. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Trailborn Highlands was completed in June 2024.

This Highlands hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and complimentary dressing gowns. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 18 March 2024 to 1 July 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day, plus a deposit of USD 35 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Frequently asked questions

What is the cancellation policy at Trailborn Highlands?

Trailborn Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Trailborn Highlands?

Yep, Trailborn Highlands has a free self car park.

Is there a spa on site at Trailborn Highlands?

There's no onsite spa, but this property does offer spa services.

Is there a free airport shuttle available at Trailborn Highlands?

No, Trailborn Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Trailborn Highlands?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Trailborn Highlands?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Trailborn Highlands?

Dogs are welcome at Trailborn Highlands, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Trailborn Highlands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 202 reviews" "
Rating 8 - Good. 57 out of 202 reviews" "
Rating 6 - Okay. 44 out of 202 reviews" "
Rating 4 - Poor. 23 out of 202 reviews" "
Rating 2 - Terrible. 19 out of 202 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Steve

Disliked: Cleanliness, property conditions & facilities
Hotel is in a great location close to downtown Highlands, but it needs major renovations. Clerk stated that the hotel will be closing for 6 months for a complete makeover.
Stayed 2 nights in Nov 2023

10/10 Excellent

matheu

Liked: Staff & service
Close enough to the town and rooms were fine.
Stayed 1 night in Nov 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

William T.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Failed to be advised the property is closing. TV/Internet did not function properly. The furniture was damaged. The appliances in kitchen were damaged. The keyless entry from the courtyard did not function. Maintenance never showed up after requesting. The hot water was Luke warm at best. Bugs in the room, dead but albeit they were present. We attempted to find another hotel but all were booked due to holiday. The heat would not regulate and the room stayed icy cold. Very disappointed in the conditions verses the advertisement.
Stayed 5 nights in Nov 2023

8/10 Good

jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is old but location is great.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay!
The staff was nice and helpful. Good location to downtown. Had a great stay.
Stayed 3 nights in Nov 2023

6/10 Okay

Russell

Travelled with group
Liked: Cleanliness, staff & service
Lower level rooms had a sour smell. Continental breakfast would be great. Looking forward to upcoming remodeling.
Stayed 2 nights in Nov 2023

6/10 Okay

Terri

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Ok but a little tired
Hotel was ok ish. Could use a good scrubbing Bit dated. It was fine for a one night stay. If going to stay for longer would look for upgrades.
Stayed 1 night in Nov 2023