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Hotel Alexandra

4.5 star property
Luxury hotel with seasonal outdoor pool, near Sogo Causeway Bay

Photo gallery for Hotel Alexandra

Breakfast, lunch and dinner served
Exterior detail
Lobby
Interior
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
32 City Garden Road, North Point, Hong Kong
  • Place, Chun Yeung Street Market
    ‪5 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Hong Kong Shue Yan University
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(33 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.2 out of 10
Very good
(63 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About the area

Hong Kong Island

A luxury stay in the heart of Hong Kong Island awaits you at Hotel Alexandra. Within a 30-minute stroll, you'll find Sogo Causeway Bay and Times Square Shopping Mall. Highlights at this Victorian hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Cafe A, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4.5-property class North Point hotel, you'll be 2.4 km (1.5 mi) from Taikoo Place and 2.9 km (1.8 mi) from Happy Valley Race Course.

What's nearby

  • Chun Yeung Street Market - 5 min walk - 0.4 km
  • Victoria Park - 8 min walk - 0.7 km
  • Hong Kong Shue Yan University - 8 min walk - 0.7 km
  • Causeway Bay Shopping Plaza - 14 min walk - 1.2 km
  • Times Square Shopping Mall - 2 min drive - 2.4 km

Getting around

  • Fortress Hill Tram Stop - 3 min walk
  • Hong Kong Fortress Hill Station - 4 min walk
  • Hong Kong International Airport (HKG) - 44 min drive

Restaurants

  • ‪Harbour Grand Café - ‬3 min walk
  • ‪Uncle Ben Coffee - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬3 min walk
  • ‪Fook Yuen - ‬3 min walk
  • ‪PAUSE It - ‬2 min walk

About this property

Hotel Alexandra

Luxury hotel with seasonal outdoor pool, near Sogo Causeway Bay
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. Parking is available for a fee.
  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq. m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 198 for adults and from HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Hotel Alexandra?

Hotel Alexandra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Alexandra?

Yep, Hotel Alexandra has valet parking for HKD 600 per day.

Are there any beaches close to Hotel Alexandra?

The closest beach to Hotel Alexandra is Hung Hom Promenade (1.3 km).

Does Hotel Alexandra have a pool?

Hotel Alexandra has a seasonal outdoor pool. The pool is open from May to November.

Is Hotel Alexandra family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alexandra is a hit with families.

Does Hotel Alexandra serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alexandra?

No, Hotel Alexandra does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alexandra?

Yep, you can grab a meal at Hotel Alexandra's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Alexandra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Alexandra?

No, pets are not allowed.

Hotel Alexandra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 952 reviews
Rating 8 - Good. 312 out of 952 reviews
Rating 6 - Okay. 99 out of 952 reviews
Rating 4 - Poor. 44 out of 952 reviews
Rating 2 - Terrible. 27 out of 952 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sambidha

Liked: Cleanliness, property conditions & facilities
Hotel has good interior. Clean rooms and good service. They allowed us for early check in which was a bonus. The views was average so if you’re planning to get a sea view room, think again. It is away from good and trendy areas, taxis are expensive to travel around. If shopping and eating is your goal then this is not the right hotel for you.
Stayed 3 nights in Nov 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great base for looking around, close to transport. The rooms had all we needed and were clean. The staff were excellent and always helpful. Only issue we had was that the air con was a bit hard to set.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ching Yin

Stayed 1 night in Oct 2025

8/10 Good

Kong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my family had a pleasant time at Hotel Alexandra. Pros: spacious room, good water pressure, housekeeping, courteous staff, near MTR station, many restaurants and stores nearby, direct bus to the airport every 20 minutes, near tram station to see all of Hong Kong island, nice swimming pool, decent fitness center, beautiful Versailles-like interior design. Cons: room bathroom doors couldn’t lock correctly, no self-service laundry machines, microwave plug couldn’t reach the outlet so we had to transport it to use it.
Stayed 4 nights in Oct 2025

8/10 Good

Brenner

Stayed 4 nights in Oct 2025

8/10 Good

Dorothy

Stayed 6 nights in Oct 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service
Location is very convenient, hotel is very stingy in providing supplies, nearly none. Room cleanliness is OK, livable.
Stayed 1 night in Nov 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location, clean
Stayed 13 nights in Jul 2025

10/10 Excellent

Fiona

Stayed 6 nights in Oct 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have a chance to check out the swimming pool, I would suggest the hotel to provide a complimentary bottled of water for the guests and shower cap. Room is clean, service is good. Place is beautiful. Would love to come back and stay here again.
Stayed 6 nights in Oct 2025

8/10 Good

Albert

Travelled with family
Liked: Staff & service, amenities
Room air cond temperature control is not working accurately. Temperature up and down not stable as set.
Stayed 8 nights in Oct 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2025

10/10 Excellent

IRENE

Stayed 4 nights in Oct 2025

8/10 Good

Taylor

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location,staff very friendly and helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 5 nights in Oct 2025

10/10 Excellent

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great
Stayed 2 nights in Oct 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the choice of this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

elaine

Liked: Amenities
Clean and good service. Convenient location
Stayed 3 nights in Oct 2025

8/10 Good

Jenny, Holbrooks Lane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness
There is not enough storage for clothing. No drawers at all
Stayed 6 nights in Sep 2025

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well-managed hotel with great value for money. I was surprised that they didn’t provide bottled water, toothbrushes, etc., but they explained that this was due to the government’s environmental protection policy. The Fortress Hill MTR station and the A11 airport bus stop are just a few minutes' walk away. A pedestrian bridge protected us from the rain and the scorching sun. Restaurants, supermarkets, bakeries, and laundry shops are all nearby. Since it rained a lot, I didn’t like the puddles at street level.
Stayed 21 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025