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4.4 out of 5

"We enjoyed our stay at Aloft as it was easy to get to and from KLIA. As usual your staff and others are friendly and ready to assist. Another enjoyabl ... " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

Aloft Kuala Lumpur Sentral puts you in the heart of Kuala Lumpur, connected to a shopping center and within a 20-minute stroll of popular places like Kuala Lumpur Sentral and Kuala Lumpur Bird Park. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and an outdoor swimming pool.

LCD TVs with satellite channels are featured in all 482 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. 24-hour room service, free bottled water, and safes are also available.

The restaurant, Nook, serves international cuisine and is open for breakfast, lunch, and dinner. W xyz Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour fitness center, kids' swimming pool, and pool loungers. 771 square feet (72 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 30-minute walk of this 4-star Kuala Lumpur hotel include Petaling Street and Merdeka Square.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$54* Per night/room 25 Jul. - 26 Jul.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Breezy, Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Urban, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aloft Kuala Lumpur Sentral ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Kuala Lumpur Sentral

Everyone (6) Couples (1) Family (2)
5 out of 5
We enjoyed our stay at Aloft as it was easy to get to and from KLIA. As usual your staff and others are friendly and ready to assist. Another enjoyable stay.

Posted by , from Perth Australia on 25 Feb. 2020

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4 out of 5

Posted by on 26 Dec. 2019

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5 out of 5
The hotel staff were really passionate about customer service. Rooms were clean. All facilities near by. Overall ambience was good.

Posted by , from Sydney on 23 Sep. 2019

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5 out of 5
Great atmosphere, excellent staff, rooms good size, bathroom excellent

Posted by on 7 Mar. 2019

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4 out of 5
Great location and excellent beds and pillows...swimming pool amazing

Posted by on 18 Nov. 2018

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5 out of 5
Fantastic experience. Very central in KL, and right next to the Sentral train station. Staff were super friendly and helpful, and the hotel had an upbeat, modern vibe, in a relaxing way. First choice when I stay in KL

Posted by , from Melbourne on 16 Apr. 2018

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4 out of 5

Billing system terrible

If anyone understands it good luck terrible can understand it

Posted by , from Brisbane AustraliA on 20 Feb. 2018

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3 out of 5
Pros: Very convenient to the station
Cons: Don't let the customer wait for too long ,when the check in time is 3pm please make sure that they can check in at the right time .
Have to wait till 5pm then I can check in ,very disappointed .

Posted by , from Melbourne on 9 Oct. 2017

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4 out of 5
+ Clean rooms, amazing pool, nice bars - staff working on pool bar didn't know how to keep friends' drinks/food on separate orders and keeps coming back for payment after every order rather than putting it on a tab - a bit frustrating.

Posted by , from London on 29 Jul. 2017

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5 out of 5

Awesome Stop over Base in KL

We planned two nights in KL as we came to end of a winter escape from NZ. We chose Aloft because of the location. We were impressed everything about this hotel left us feeling like we had struck the jackpot. Next trip to KL we will be booking in to the Aloft

Posted by on 27 Jul. 2017

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Property Features

Aloft Kuala Lumpur Sentral offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 771 square feet (72 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Aloft Kuala Lumpur Sentral. Parking is available for a fee. This 4-star Kuala Lumpur hotel is smoke free.

  • 482 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 771 sq ft of conference space
  • 72 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (58.6 km / 36.4 mi)
  • Train station: Kuala Lumpur Sentral Station (0.6 km / 0.4 mi)
  • Metro station: KL Sentral Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aloft Kuala Lumpur Sentral offers 482 accommodations with laptop-compatible safes and complimentary newspapers. 42-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Re:fuel by Aloft - This delicatessen serves light fare only. Open 24 hours.

Nook - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

W xyz Bar - This bar serves light fare only. Happy hour is offered. Open daily.

MaiBar - Overlooking the pool, this bar serves lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.

Re:Fuel on Wheels (R.O.W) - This delicatessen serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aloft Kuala Lumpur Sentral

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 60 per person (approximately)
  • Self parking fee: MYR 120 per day (in/out privileges)
  • Valet parking fee: MYR 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Hotel Kuala Lumpur Sentral
  • Aloft Kuala Lumpur Sentral
  • Aloft Kuala Lumpur Sentral Hotel
  • Aloft Sentral Hotel
  • Aloft Sentral
  • Aloft Kuala Lumpur Sentral Hotel
  • Aloft Kuala Lumpur Sentral Kuala Lumpur
  • Aloft Kuala Lumpur Sentral Hotel Kuala Lumpur

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.