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Fairmont Chateau Lake Louise

4.0 star property

Photo gallery for Fairmont Chateau Lake Louise

2 bars/lounges, gastropub, lobby lounge
Creator video - submitted by Caligirlwholoves2travel
Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)
Suite, 1 Bedroom
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Air-conditioning
The current price is NZ$969
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
111 Lake Louise Drive, Lake Louise, AB, T0L1E0
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Lake Louise
    ‪5 min walk‬
  • Place, Fairview Lookout
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed (Fairmont)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Fairmont)

8.6 out of 10
Excellent
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mount Temple, 1 King Bed)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Mount Temple, 1 King Bed)

8.6 out of 10
Excellent
(15 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mount Temple, 2 Queen Beds)

Deluxe Room, 2 Queen Beds (Mount Temple, 2 Queen Beds)

Deluxe Room, 2 Queen Beds (Mount Temple, 2 Queen Beds)

8.8 out of 10
Excellent
(30 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont)

Room, 1 King Bed (Fairmont)

Room, 1 King Bed (Fairmont)

9.0 out of 10
Wonderful
(44 reviews)
  • Lake view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(15 reviews)
  • Lake view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Fairmont)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mountain View (Fairmont)

9.0 out of 10
Wonderful
(43 reviews)
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Deluxe Room, 1 King Bed, Roll-in Shower

Deluxe Room, 1 King Bed, Roll-in Shower

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, Lake View

Fairmont Gold, Junior Suite, Lake View

Fairmont Gold, Junior Suite, Lake View

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, 2 Queen Beds

Fairmont Gold, Junior Suite, 2 Queen Beds

Fairmont Gold, Junior Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold, Junior Suite, 1 King Bed

Smart TV, pay films

Fairmont Gold, Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Lake View

Fairmont Gold, Room, 2 Queen Beds, Lake View

Fairmont Gold, Room, 2 Queen Beds, Lake View

  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Lake View

Junior Suite, 2 Queen Beds, Lake View

Junior Suite, 2 Queen Beds, Lake View

  • Lake view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Lake Louise

A luxury stay in Lake Louise awaits you at Fairmont Chateau Lake Louise. Within a 5-minute stroll you'll find Lake Louise and Fairview Lookout within a 15-minute walk. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the hot tub. The fine-dining restaurant, Fairview Bar & Restaurant, serves American cuisine and is open for lunch and dinner. Alpine Social is the hotel's own gastropub, serving drinks along with dinner. Enjoy the indoor swimming pool, gym, Hot tub and steam room. Plus you'll find a conference centre, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Lake Louise hotel, attractions include Banff National Park and Icefields Parkway.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Lake Louise - 5 min walk - 0.4 km
  • Fairview Lookout - 15 min walk - 1.3 km
  • Helen Lake Trail - 11 min drive - 2.4 km
  • Lake Louise Mountain Resort - 38 min drive - 8.8 km

Getting around

  • Lake Louise Station - 7 min drive
  • Calgary International Airport (YYC) - 130 min drive

Restaurants

  • ‪Laggan's Mountain Bakery & Delicatessen - ‬7 min drive
  • ‪Trailhead Cafe - ‬7 min drive
  • ‪Temple Lodge - ‬26 min drive
  • ‪The Guide's Pantry - ‬1 min walk
  • Lake Agnes Tea House

About this property

Fairmont Chateau Lake Louise

Fairmont Chateau Lake Louise offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A hot tub, a steam room, and spa services are also featured at the luxury Fairmont Chateau Lake Louise. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Louise hotel.

  • 539 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Built in 1890
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Fairmont Chateau Lake Louise offers 539 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Smart televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Lobby sitting area
Lake Louise Inn
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 2,331 reviews
The price is NZ$207
includes taxes & fees
26 Apr - 27 Apr
Lake Louise Inn

Property amenities

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 45 per day; includes in/out privileges)
  • Valet parking on site (CAD 55 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 43 for adults and CAD 21.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alpine Social
  • Fairview Bar & Restaurant
  • Lakeview Lounge
  • Louiza
  • Walliser Stube

Things to do

  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Rowing/canoeing
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 43 for adults and from CAD 21.50 for children
  • Self-parking fee: CAD 45 per day (in/out privileges)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per night (maximum CAD350 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Fairmont Lake Louise
Fairmont Chateau
Fairmont Chateau Lake Louise Hotel
Fairmont Chateau Hotel Lake Louise
Fairmont Chateau Lake Louise
Lake Louise Chateau
Lake Louise Chateau Fairmont
Lake Louise Fairmont
Lake Louise Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Hotel Lake Louise
Fairmont Lake Louise
Chateau Lake Louise
The Fairmont Chateau Lake Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Resort
Chateau Lake Louise
Fairmont Chateau Lake Louise Hotel Lake Louise
Lake Louise Fairmont
Fairmont Lake Louise
Fairmont Hotel Lake Louise
The Fairmont Chateau Louise

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Lake Louise?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Fairmont Chateau Lake Louise on 6 Apr 2026 start from NZ$969, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Lake Louise?

Yep, Fairmont Chateau Lake Louise has a self car park with in/out privileges for CAD 45 per day. A self car park is also available, for a fee.

Is there a spa on site at Fairmont Chateau Lake Louise?

Yep, there is an onsite spa at Fairmont Chateau Lake Louise. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Fairmont Chateau Lake Louise have a pool?

Fairmont Chateau Lake Louise has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Fairmont Chateau Lake Louise a romantic place to stay?

1 hot tub and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fairmont Chateau Lake Louise.

Is Fairmont Chateau Lake Louise family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Lake Louise is a hit with families.

Does Fairmont Chateau Lake Louise serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont Chateau Lake Louise?

No, Fairmont Chateau Lake Louise does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Lake Louise?

Yep, you can grab a meal at Fairmont Chateau Lake Louise's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Fairmont Chateau Lake Louise?

Check-in begins at 4:00 PM. Check-out time is noon.

Fairmont Chateau Lake Louise Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1006 reviews
Rating 8 - Good. 115 out of 1006 reviews
Rating 6 - Okay. 52 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Absolutely worth it
Stayed 1 night in Jan 2026

10/10 Excellent

Brittney

Stayed 2 nights in Dec 2025

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Simon, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, food, staff, the bliss spa is the best experience!!
Stayed 2 nights in Oct 2025

8/10 Good

Estelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best location for a few days of relaxation or participating day tours nearby. Satisfied with top floor mountain views room which surprised the lake view is available either. The space is roomy, and the beds are comfortable. Staffs are friendly and courteous. We got welcome gifts at first night. Breakfast is really good in Louisa, it wins on its quality rather than the quantity. At the end, the only reason that I was hesitated to hold one star off is the supplement of the consumables. At first day, there is no bottle water or any bottle beverages in the cooler. The free bottle water is only offered when I request, every day during my stay. However, it is unforgettable experience for staying in the Faimont chateau. I would recommend to my friends.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly and v helpful. Staff went out if their way to make the experience special! Great activities and amenities also.
Stayed 2 nights in Dec 2025

10/10 Excellent

JE HYUNG

Stayed 3 nights in Dec 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly amazing service. My partner proposed to me here, and Fairmont staff congratulated us every chance they could! I know he made plans with staff before and during our stay. If you’re wondering where to propose to your partner…this is the place! Even before the proposal, staff were accommodating, helpful, and just overall amazing humans. I highly recommend staying here, no matter the occasion. And you can’t forget the place itself—beautiful mountain views, lake views, a range of restaurants, and plenty of activities. You’ll never want to leave. I hope we can come back soon!
Mountain & lake view from our window
Chandelier in main lobby
Beautiful arched windows at the Lakeview Lounge
View from Loiza
Stayed 3 nights in Nov 2025

10/10 Excellent

Lingli

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and front desk is nice
Stayed 1 night in Dec 2025

10/10 Excellent

Maryam, Ottawa

Stayed 3 nights in Nov 2025

10/10 Excellent

ANGELINA

Stayed 2 nights in Dec 2025

10/10 Excellent

elena

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Very friendly staff throughout this hotel. Excellent food ( but pricey) at all the hotel restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shengzhi

Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality - every employee was incredibly kind and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast. But the dinner we had in the Swiss themed restaurant was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Chung Sing

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful views
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheow Heng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the moment when we were greeted at the Guardhouse was spectacular & professional to valet and Check in at front desk. All in all, the best hotel we’ve stayed at. Grounds were clean. Staff was super friendly & looked like they enjoyed working there! It’s hard not to be in a good relaxed mood when everything was perfect just for us. We celebrated our 25th year of engagement here at this beautiful place. 25 yrs later, it is still as beautiful! ❤️
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a great experience
Stayed 1 night in Nov 2025

10/10 Excellent

Helen Chaeyoon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025