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Fairmont Chateau Lake Louise

Photo gallery for Fairmont Chateau Lake Louise

A dining area with a table and chairs, a window with a mountain and lake view, and a vase with flowers on the table.
Creator video - submitted by Kamal Chilaka's Finest Stays
A person reading a book at a table with a view of a snowy mountain and forest.
A large hotel with multiple buildings, surrounded by snow-covered mountains and trees.
A bedroom with a view of a turquoise lake surrounded by forested mountains.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is NZ$2,699
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
111 Lake Louise Drive, Lake Louise, AB, T0L1E0
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Lake Louise
    ‪2 min walk‬
  • Place, Fairview Lookout
    ‪17 min walk‬

Room options

View all photos for Room, 1 King Bed (Fairmont)

A hotel room with a large bed, a sitting area with a chair and a small table, a nightstand with a lamp, and a view of trees through the windows.

Room, 1 King Bed (Fairmont)

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Fairmont Gold, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk with two chairs, a small table, and a view of mountains through the window.

Fairmont Gold, Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mount Temple)

A hotel room with a large bed, two armchairs, a small table, a coffee machine, and a window with a view of a forest.

Deluxe Room, 1 King Bed (Mount Temple)

8.8 out of 10
Excellent
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mount Temple)

A hotel room with two large beds, a sofa, a small table, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds (Mount Temple)

9.0 out of 10
Wonderful
(34 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

A hotel room with a large bed, a desk, a chair, a small table, and a sofa. There are large windows with a view of the city.

Junior Suite, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View

A hotel room with a large bed, a chair, a small table, and a view of mountains and a lake.

Suite, 1 Bedroom, Lake View

9.8 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a dining table with chairs, a painting on the wall, and a window with a view of trees.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Fairmont)

A hotel room with a large bed, a seating area with a blue sofa, a small table, and a view of a snowy mountain.

Room, 1 King Bed, Lake View (Fairmont)

9.0 out of 10
Wonderful
(57 reviews)
  • Lake view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a desk with a lamp, a small table, a bench, and a view of a snowy landscape through the window.

Deluxe Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(15 reviews)
  • Lake view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View

A hotel room with two beds, a sofa, a small table, and a view of mountains.

Deluxe Room, 2 Queen Beds, Lake View

9.2 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a headboard with vertical slats, a bedside table with a lamp, a shelf with glasses and a kettle, and a painting above the bed.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

A hotel room with a large bed, two armchairs, a small table, a coffee machine, and a window with a view of a forest.

Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a large bed, a sofa, a desk, and a view of trees through the window.

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, Lake View

A hotel room with a large bed, a sofa, a TV, and framed artwork on the wall.

Fairmont Gold, Junior Suite, Lake View

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Lake View

A hotel room with a large window offering a mountain view, a bed, a desk with a chair, a television, and a lamp.

Fairmont Gold, Room, 2 Queen Beds, Lake View

  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window.

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a sofa. There are large windows with a view of the city.

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Lake View

A hotel room with two beds, a desk, and a view of a lake.

Junior Suite, 2 Queen Beds, Lake View

  • Lake view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Bedroom

A hotel room with a bed, bedside lamps, a TV, a desk, and a window with a view of trees.

Fairmont Gold, Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub Grab Bars, Lake View

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Fairmont)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Lake View (Fairmont)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, Lake View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Bathtub Grab Bars, Lake View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom (Mount Temple)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View (Fairmont)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Lake View

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

About the area

Lake Louise

A luxury stay in Lake Louise awaits you at Fairmont Chateau Lake Louise. Within steps you'll find Lake Louise and Fairview Lookout within a 15-minute stroll. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the hot tub. The fine-dining restaurant, Fairview Bar & Restaurant, serves American cuisine and is open for lunch and dinner. Alpine Social is the hotel's own gastropub, serving drinks along with dinner. Enjoy the indoor swimming pool, gym, Hot tub and steam room. Plus you'll find a conference centre, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Lake Louise hotel, attractions include Banff National Park and Lake Louise Mountain Resort.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Lake Louise - 2 min walk - 0.2 km
  • Fairview Lookout - 17 min walk - 1.5 km
  • Helen Lake Trail - 48 min drive - 2.4 km

Getting around

  • Lake Louise Station - 7 min drive
  • Calgary International Airport (YYC) - 130 min drive

Restaurants

  • ‪Fairmont Chateau Lake Louise - ‬9 min walk
  • ‪Laggan's Mountain Bakery & Delicatessen - ‬7 min drive
  • ‪Trailhead Cafe - ‬7 min drive
  • ‪HI-Lake Louise Alpine Centre - ‬8 min drive
  • ‪Bill Peyto's Cafe - ‬8 min drive

About this property

Fairmont Chateau Lake Louise

Fairmont Chateau Lake Louise offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A hot tub, a steam room, and spa services are also featured at the luxury Fairmont Chateau Lake Louise. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Louise hotel.

  • 539 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Built in 1890
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Fairmont Chateau Lake Louise offers 539 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Smart televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Lobby sitting area
Lake Louise Inn
Lake Louise
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 2,607 reviews
The price is NZ$750
includes taxes & fees
16 Aug - 17 Aug
Lake Louise Inn

Property amenities

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 50 per day; includes in/out privileges)
  • Valet parking on site (CAD 60 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 43 for adults and CAD 21.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alpine Social
  • Fairview Bar & Restaurant
  • Lakeview Lounge
  • Louiza
  • Walliser Stube

Things to do

  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Rowing/canoeing
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 8 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 43 for adults and from CAD 21.50 for children
  • Self-parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 60 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per night (maximum CAD350 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Fairmont Lake Louise
Fairmont Chateau
Fairmont Chateau Lake Louise Hotel
Fairmont Chateau Hotel Lake Louise
Fairmont Chateau Lake Louise
Lake Louise Chateau
Lake Louise Chateau Fairmont
Lake Louise Fairmont
Lake Louise Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Hotel Lake Louise
Fairmont Lake Louise
Chateau Lake Louise
The Fairmont Chateau Lake Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Resort
Chateau Lake Louise
Fairmont Chateau Lake Louise Hotel Lake Louise
Lake Louise Fairmont
Fairmont Lake Louise
Fairmont Hotel Lake Louise
The Fairmont Chateau Louise

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Lake Louise?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Fairmont Chateau Lake Louise on 30 Aug 2026 start from NZ$2,699, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Lake Louise?

Yep, Fairmont Chateau Lake Louise has a self car park with in/out privileges for CAD 50 per day. A self car park is also available, for a fee.

Is there a spa on site at Fairmont Chateau Lake Louise?

Yep, there is an onsite spa at Fairmont Chateau Lake Louise. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Fairmont Chateau Lake Louise have a pool?

Fairmont Chateau Lake Louise has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Fairmont Chateau Lake Louise a romantic place to stay?

1 hot tub and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fairmont Chateau Lake Louise.

Is Fairmont Chateau Lake Louise family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Lake Louise is a hit with families.

Does Fairmont Chateau Lake Louise serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont Chateau Lake Louise?

No, Fairmont Chateau Lake Louise does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Lake Louise?

Yep, you can grab a meal at Fairmont Chateau Lake Louise's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Fairmont Chateau Lake Louise?

Check-in begins at 4:00 PM. Check-out time is noon.

Fairmont Chateau Lake Louise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1005 reviews
Rating 8 - Good. 110 out of 1005 reviews
Rating 6 - Okay. 49 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location amazing staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bradley David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in a unique location. Amazing staff and amenities. Will stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with the most attentive staff I’ve experienced in a long time. Highly recommend!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The spa is a must visit.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, so much to do around the hotel. The basin spa was amazing too!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities
Fantastic facilities, excellent food and beautiful location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and grounds.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and excellent service!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel premises were clean, modern and luxurious. High-frequency shuttle bus made getting to and from Lake Louise ski resort quick and easy.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place to stay in the winter. The access to ski at Lake Louise was fantastic, cross country skiing across the lake was a great experience, and the new Basin Spa is not to be missed!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Boonghyung

Liked: Cleanliness
Excellent overall. Front desk is very profesional and kind.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Buy breakfast, lunch, coffee etc at the plaza near the info centre. There’s good selection and much less expensive than the hotel. There are small fridges in the rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Great view, very romantic and basin glacial waters spa is a must visit!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Amazing hotel in one of the most beautiful places on earth.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Qingyu

Liked: Cleanliness, amenities, property conditions & facilities
Great service and facilities top notch
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great from top to bottom and views were amazing. Pictures don’t do it justice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Amazing staff and gorgeous rooms with the most beautiful setting.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean Staff very friendly!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great room, lovely girl at check in.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

elena

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Truly beautiful scenery and the staff was very courteous.
Stayed 6 nights in Jan 2026