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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Reception
Superior Room, 2 Queen Beds, Balcony
Meeting facility
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
The current price is NZ$812
includes taxes & fees
6 July - 7 July

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(81 reviews)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(80 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

Banff Ptarmigan Inn places you in the centre of Banff, steps from Banff National Park Information Centre and within a short 5-minute stroll of Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 1700 square feet (158 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a free area shuttle. .Attractions within a 30-minute walk of this Downtown District hotel include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

What is the cancellation policy at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Ptarmigan Inn?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on 6 Jul 2025 start from NZ$812.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Ptarmigan Inn?

Yep, Banff Ptarmigan Inn has a free self car park. Onsite parking is limited.

What makes Banff Ptarmigan Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Banff Ptarmigan Inn.

Is there a free airport shuttle available at Banff Ptarmigan Inn?

No, Banff Ptarmigan Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Ptarmigan Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Ptarmigan Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Banff Ptarmigan Inn?

Cats and dogs are welcome at Banff Ptarmigan Inn, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 987 out of 1738 reviews
Rating 8 - Good. 490 out of 1738 reviews
Rating 6 - Okay. 170 out of 1738 reviews
Rating 4 - Poor. 58 out of 1738 reviews
Rating 2 - Terrible. 33 out of 1738 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, very convenient to shopping and bus service to all local attractions. Staff was also very helpful with information and questions.
Stayed 3 nights in Mar 2025

8/10 Good

Daron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is well situated close to downtown.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Stu

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A cozy and classy hotel with many common areas to hang out. Wasy access to restaurants and shopping. Safe, quiet and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet our expectations for our one night stay in Banff.
Stayed 1 night in Mar 2025

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sale, bruyant, manque de rénovation. Toilette qui coule. Ne doit pas être considéré comme un choix à Banff. Bcp de meilleures options.
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Gabrielle

Travelled with family
Liked: Property conditions & facilities, room comfort

Great Location

I’m the middle of the downtown Banff area, great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Great are
Stayed 2 nights in Mar 2025

8/10 Good

Lynn, Polson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

RACHEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay only one thing we need in the room is microwave aside from that all is fine.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aleta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great options for accessing transport or walking to bars and restaurants
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie P

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Great location, staff were excellent and accommodating. Nothing but great things to say!
Stayed 5 nights in Mar 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to downtown and a comfortable stay.

As with most hotels in the area, the property is aging. It is clean, and the beds are comfortable. The hotel staff are super friendly, and - if you do Banff properly - you're really not in your room much, anyway. Not that there was anything wrong with the room. The bathroom is very small with no counterspace (hardly room for a toothbrush! LOL!). While that isn't a problem for me/us, for others, it might be. The shower, however, is great! The water pressure and water temperature were just right. There is a bar fridge and a coffee maker in the room. There is no microwave. Again, not a problem for us, but this information may help someone. There are black-out blinds, which my daughter loved. Would I recommend that you stay here? 100%. It's very close to downtown, to a grocery store, and the bus stops right in front (I think?). The ski shuttle(s) also stopped here. We parked OUR vehicle and left it there all weekend, which was what our plan was all along. If you are looking for something fancy, then this is not your property. But if you're looking for a comfortable, friendly, well-located stay in Banff, then I would book here.
The property's sign
The view as you walk out the front door.
Banff townsite from across the famous Banff bridge.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our room wasn’t clean, popcorn on the floor. Black hair in the tub and the balcony door sliding lock was broken, only the door handle lock worked. The location is great very walkable, keep in mind if you check in later in the evening, you will not get parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Doren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, beds and pillows. Great housekeeping staff. Helpful front desk staff. Right at ski shuttle stop. Close to shopping and restaurants. About halfway through our 6 night stay, our second floor hallway and our room filled with a heavy and bothersome campfire smoke smell.
Stayed 6 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown Banff, parking was included, parking garage is not suited for larger vehicles as many challenging angles to drive around and tight spaces. That said location is great, property was well maintained and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Sawyer

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Shalaize

Travelled with family and small children, Travelled with group
Underground parking is very small and crowded, but everything on Banff Ave is within walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Feb 2025