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Apartment Wharf – Cuba Street

Property class: 4

Photo gallery for Apartment Wharf – Cuba Street

A historic building with a central entrance, surrounded by modern skyscrapers.
A modern living room with a flat-screen TV on a glass stand, a leather sofa, a glass coffee table, a black and white rug, and a large window with curtains.
A modern kitchen with dark cabinets, stainless steel appliances, and a glass dining table with four chairs.
A hotel room with a large bed, a bedside table, a mirror, and a door leading to another room.
A riverside outdoor seating area with tables and chairs, a covered section, and a banner indicating a freehouse.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Kitchen

Explore the area

View map
Cuba Street, Tower Hamlets, London, England, E14 8LD
  • Place, River Thames
    ‪8 min walk‬
  • Place, One Canada Square
    ‪9 min walk‬
  • Place, Museum of London Docklands
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪94 min drive‬

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About the area

London

At Apartment Wharf – Cuba Street you'll be 4.4 km (2.7 mi) from Tower of London and 4.4 km (2.7 mi) from Excel London. .Each apartment features a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and Egyptian cotton sheets. A balcony, a living room and a dining area are also available. Housekeeping is not available. .This apartment building offers free WiFi in public areas, express check-out and multilingual staff. Added amenities include laundry facilities and a lift.
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What's nearby

  • River Thames - 8 min walk - 0.7 km
  • One Canada Square - 9 min walk - 0.8 km
  • Museum of London Docklands - 9 min walk - 0.8 km
  • Crossrail Place Roof Garden - 12 min walk - 1.0 km
  • Billingsgate Market - 16 min walk - 1.4 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 7 min walk
  • Heathrow Airport (LHR) - 89 min drive

Restaurants

  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Barbarella - ‬9 min walk
  • ‪Bōkan 37 - ‬1 min walk
  • ‪Hazev - ‬5 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk

About this property

Apartment Wharf – Cuba Street

As a guest of Apartment Wharf – Cuba Street, you'll find multilingual staff, laundry facilities, and express check-out. WiFi and wired Internet are free in public spaces.
  • 4 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Lift
Apartment Wharf – Cuba Street offers 4 accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in fee: GBP 70 for check-in between 7 PM and 1 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 70 for check-in between 7 PM and 1 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Apartment Cuba Street London
Apartment Wharf Cuba Street London
Cuba Street London
Apartment Wharf Cuba Street
Wharf Cuba Street London
Wharf Cuba Street
Apartment Cuba Street
Wharf – Cuba Street London
Apartment Wharf – Cuba Street London
Apartment Wharf – Cuba Street Apartment
Apartment Wharf – Cuba Street Apartment London

Frequently asked questions

Is there a free airport shuttle available at Apartment Wharf – Cuba Street?

No, Apartment Wharf – Cuba Street does not offer an airport shuttle service.

What time are check-in & check-out at Apartment Wharf – Cuba Street?

Check-in begins at 3 PM. Check-out time is 10:30 AM.

Are pets allowed at Apartment Wharf – Cuba Street?

No, pets are not allowed.

Apartment Wharf – Cuba Street Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, Clean, very Spacious and close to shops

I was surprised by how well it was kept and the cleanliness. First Class! note: The deposit is a substantial amount to be refunded after few days
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service

Long way out of central London, but good value .

This apartment had everything you need but the sofa is quite worn out & uncomfortable. I was here on business so didn’t spend much time inside at all but if you wanted to relax & watch TV it’s not too comfy. Bedroom very small but clean. Pillows not very good. Overall ok for the price
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Workable central apartment

Good facilities; good size rooms; easy access to transport; easy access to Canary Wharf retail; convenience store close-by.
Verified review

8/10 Good

Oskari

Liked: Cleanliness, staff & service, property conditions & facilities

Siisti huoneisto isommalle porukalle

Huoneisto oli ihan siisti, pieniä vikoja löytyi, mutta ei kuitenkaan majoittumista oleellisesti haittaavia. Metroasemalle oli noin puoli kilometriä ja lähin kauppa oli noin sadan metrin päässä. Lähistöltä löytyi lukuisia ravintoloita. Sisäänkirjautumisen yhteydessä tehtiin 300 punnan talletus luottokortilla, joka palautetaan muutaman päivän kuluessa uloskirjautumisesta.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kurzreise nach London mit insgesam vier Personen.
Verified review

2/10 Terrible

Jenna

Disliked: Cleanliness, property conditions & facilities, room comfort

Does Wotif ever inspect properties ???

Blunt Knives Broken Cooktop Warn out frypan (we purchased our own) Disgusting Duvets & Pillows torn and dirty (health issue we had to purchase our own) Broken Bed Base Lounge seat supports broken No cleaning tools Mould surrounding bedroom window Shower had mould Broken drawers 5 Coat hangers for 3.5 week stay for 3 people (wow they delivered 5 more) Leaking tap in bathroom resulting in wet floor 24/7. 2nd & 4th day no hot water TV reception horrible. We contact you from London and you were supposed to get back to us. Never heard from you. Wotif is an extremely unhelpful site with no postal address. Will never use again. We moved the mattress to the floor in the lounge room on a daily basis and returned it in the morning due to bed base broken. We could not sleep on the bed. We sat at the table and chairs most of the time as the lounge did not support our backs.
Verified review

2/10 Terrible

Giles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No hot water

No hot water and when I complained was offered no compensation to date. Stay in a reputable hotel, much safer and better value for money
Verified review

2/10 Terrible

matthew

Disliked: Staff & service, property conditions & facilities

Really bad staff. Don't stay here!!!!!!

Terrible service from Cuba wharf staff. Unable to get into apartment keys didn't work when called staff was told too late and they would come back in the morning when. WE HAD NOW WHERE TO SLEEP. Only after I complained did someone turn up. Called Hotels .com to advise of incident and when put through to customer service phone call conveniently ended....
Verified review

4/10 Poor

Perry

Disliked: Staff & service, property conditions & facilities

12 Days of London (Actually 5)

We wrote a little song (to be sung to the 12 days of Christmas) to describe our experience at the warf: On the first day of London, Apartment Wharf gave to me no hot water and cold showers for the family. On the second day of London, Apartment Wharf gave to me 2 broken doorknobs, no hot water and cold showers for the family. On the third day of London, Apartment Wharf gave to me 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. On the fourth day of London, Apartment Wharf gave to me 4 more cold showers, 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. On the fifth day of London, Apartment Wharf gave to me 5 splintered door thresholds, 4 more cold showers, 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. ... Not to mention flickering light bulbs, uncomfortable and outdated furniture including nearly broken chairs, broken exhaust fans, stained carpets, an extensive but unnecessary set of rules, and appliances that did not work.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment great for our family

Smooth check in, lived staying in Canary Wharf. Well equipped, modern apartment and when we notified them of a couple of issues they fixed the problem the same day. Would stay again!
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well equipped kitchen

Excellent - quiet when building works not active
Verified review

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for what we needed.

We were in London for my daughter's wedding and the apartment gave us comfort and convenience with all the facilities that you could expect.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Pas d'intérêt

Endroit peu d'intérêt pour sejouner à Londres malgré l'accès facile au cœur de Londres en métro, l'immeuble ne possède pas d'accueil pour y laisser nos bagages avant le Check in and out, mais on peut s'arranger avec le loueur - L'appartement est grand et au calme seulement le week-end car travaux juste en face de la baie vitrée - 2 chambres avec une moquette pas propre, fuite d'eau dans une salle de bain..... Au niveau cuisine les ustensiles sont fatigués notamment les poêles ! manque l'essentiel torchon et,produit vaisselle ! Le lave vaisselle fonctionne très mal ! Et la télé est aussi fatiguée, impossible d'utiliser les télés commandes - Des petites choses certes peu importantes mais qui agacent ! En bas de l'immeuble un surpermarché très pratique pour les petites courses -
Verified review

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities

Barely above a hostel

Definitely not worth the cost. Was hit with a hefty deposit after reservations made and paid for. Facilities showing lots of wear, appliances need upgrading. Staff less than professional. Contacted by numerous people for our check-in time. They need to talk to each other or at least annotate the reservation. Zero sympathy when we couldn't make the check-in time. Traffic jam lasted hours due to closure of Tower Bridge, so cost us an additional fee and they made it sound like it was entirely our fault that we were late, despite knowing of the bridge closure. Would have been nice if they had given us a heads up of traffic problems during the multiple calls. Info book provided for apartment contained more info on how we could be fined rather than useful info on the facilities themselves. Claimed parking available only to find out it was several blocks away and required a trip to their office to get access.
Verified review

6/10 Okay

Verified traveller

Appartement locatif

C'est un appartement meublé et non pas un hôtel, géré par une agence immobilière. C'est équipé correct avec les connexions Internet et TV nécessaires.
Verified review

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely

First time we'd booked an apartment instead of a hotel ,but with 5 of us it seemed the more logical option.Aprtment was very pleasant and comfortable , only a couple of grumbles , the TV picture wa snit good and with 2 teenage boys this was important, also the bed in the main bedroom was awful . The mattress was so uncomfortable, and the bed was so low down , it was a mission for even the most lithe of us to climb in to, unfortunately this did spoil our experience of the apartment, being out all day sightseeing, all you want at night is a comfortable bed .
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Apartment 5 mins walk from Canary Wharf tube

This is a good sized serviced flat diagonally opposite the britannia hotel and within a few minutes walk of canary wharf. The flat is convenient with everything needed to self cater for a week and a tesco supermarket at the end of the road. The flat had been cleaned but soft furnishings including the carpet and sofa are heavily stained and marked. Pillows and duvets are also stained albeit the covers are clean. On balance, this gives the impression of a high tirnover rental rather than a serviced apartment. Note that the flat comes with two towels for a week stay and no cleaning is undertaken during this time. As such, it differs from most serviced flats i've used which are generally refreshed on alternate days. The price is good given the location but maybe the cost cutting in servicing and refurbishment is starting to show.
Verified review

8/10 Good

Claes

Liked: Cleanliness, staff & service, room comfort

Very good value for money!

All in all a stay that surpassed our expectations in relations to the price! We were six adults that stayed 2 nights in order to see some good English football. The price vs. value factor was very high keeping in mind that London usually disappoints you in that respect. The beds was OK, but kind of small to sleep two in, but it all worked out if the ones sharing beds are not to overweight. Sure, it is a minor hassle that you have to show up at a certain time to obtain the keys but I think that part of the service was very smooth. The rental firm checked with us 2 times that we could make it in time and were very customer oriented. Also the guy that handed the key over and gave us "the what you need to think of speech" was very nice and friendly plus he gave some good advice. The furniture is a bit tired, but functional and more important is that the whole apartment was very clean when we arrived! It was also close to public transport so access was very quick to and from the apartment. Please keep in mind that Google Map shows you the wrong house, its Cuba street 20 you should set your GPS on! All in all a surprisingly good stay!
Verified review

8/10 Good

Korean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALL GOOD except one

Difficult to find out due to wrong adress cuba street 20 others good
Verified review

4/10 Poor

Ron

Disliked: Staff & service, property conditions & facilities, room comfort

You Deserve Better

IF YOU WORK IN CANARY WHARF, believe me, you deserve better than the treatment this "hospitaility" firm doles out. Obtaining the key required speaking to three separate people, one of whom demanded a £50 penalty for not obtaining the key in advance (I kid you not!). THEN I was required to pay at £300 deposit using an iPad with all contract language in some Eastern language I didn't recognize (hey - always happy to make things convenient for the vendor!). THEN I endured four days of incessant street and tram noise day and night. All in all, an unpleasant stay.
Verified review

6/10 Okay

anthony

Liked: Staff & service

Good Value

Good value, furniture is a bit tired but everything was available and for two nights it was great value, just beside a major hotel that costs twice as much.
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

Stayed for about 11 days, was a few mins away from DLR stations and canary wharf underground station. It was nice, cosy and comfy with all amenities perfect for a week long stay with a packed schedule. It felt like a home away from home. Also close to small supermarket and restaurant and bus stop. Would totally stay there again.
Verified review

8/10 Good

chris

Liked: Staff & service, room comfort

Apartment,ideal for london sightseeing

apartment ideal for our party of four.perfect location.welcomed in by our perfect host.very quiet area,transport links to the rest of london superb.all in all, a fantastic weekend
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Awesome apartment in a fancy area of London at a reasonable prize. Access to the inner city is very easy, too. Only downside for us was the fact that arriving before 9pm was impossible and paying a late checkin fee of 50 GBP kinda hurts. Apart from that I would highly recommend a stay here and would go there myself again.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017