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Hotel Shepherds Bush London

3.5 star property
Hotel with a bar, steps from Bush Theatre

Photo gallery for Hotel Shepherds Bush London

Courtyard
Check-in/check-out kiosk
Standard Quadruple Room
Lobby
Premium bedding, minibar, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd’s Bush Market
    ‪1 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

London

Hotel Shepherds Bush London places you steps from Bush Theatre and within a 10-minute stroll of MATRADE Loftus Road Stadium. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Places within a 30-minute walk of this 3.5-property class Hammersmith and Fulham hotel include Westfield London Shopping Centre and Olympia Events.

What's nearby

  • Shepherd’s Bush Market - 1 min walk - 0.2 km
  • Shepherd's Bush Green - 2 min walk - 0.2 km
  • Shepherd's Bush Empire - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.7 km
  • BBC Television Centre - 8 min walk - 0.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪itsu - ‬4 min walk
  • ‪Zizzi - ‬5 min walk
  • ‪Shikumen Shepherd's Bush - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Five Guys - ‬4 min walk

About this property

Hotel Shepherds Bush London

Hotel with a bar, steps from Bush Theatre
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Shepherds Bush London?

Hotel Shepherds Bush London offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Shepherds Bush London a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Shepherds Bush London.

Is there a free airport shuttle available at Hotel Shepherds Bush London?

No, Hotel Shepherds Bush London does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Shepherds Bush London?

Cats and dogs are welcome at Hotel Shepherds Bush London, with food and water bowls on offer.

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 515 reviews
Rating 8 - Good. 179 out of 515 reviews
Rating 6 - Okay. 71 out of 515 reviews
Rating 4 - Poor. 38 out of 515 reviews
Rating 2 - Terrible. 18 out of 515 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with updated ensuite. Very comfortable bed and excellent value for money. Staff very polite.
Stayed 1 night in Oct 2025

8/10 Good

Marek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Ezgi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Trish

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service
Hotel cheap and cheerful. Tidy enough but a little dingy. Done the job and right next to tube station which was handy
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

This was a great little hotel that had everything and was so kind. The room they had wasn’t ready and moved me to a different room which they claimed didn’t have any outside noises from the street, and they were 100% it was so silent it was enjoyable. The bed was comfy, and the small space was perfect for the room, the bathroom was also a nice, clean space. Their customer service from my one night there was great, lots of choices on the drinks bar. It was a great short stay location
Stayed 1 night in Oct 2025

2/10 Terrible

Eleanor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, this is a great hotel. Comfy king size bed, working flat screen TV with all the apps, good shower, a desk to work from. Would stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Janessa

Stayed 3 nights in Sep 2025

10/10 Excellent

Mumuni

Stayed 2 nights in Sep 2025

10/10 Excellent

Stella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Eriane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. The room that we booked was very spacious & the beds! No lie, it's the comfiest we have ever laid on 😴 my friends and I only got to stay overnight but if ever we come again to the city, we'll surely book this hotel. Highly recommended 💯
Stayed 1 night in Sep 2025

6/10 Okay

adnan

Liked: Cleanliness, staff & service, property conditions & facilities
area was too noisy , eight next to train station train pass every 5 min from 6 am to 12 midnight can hear it loud in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in convenient location

Staff were friendly and helpful. Handy location. Room exactly as photos which was great. Good shower, room had lots of features ( safe, fridge, kettle). Pleasantly surprised at accommodation!
Stayed 2 nights in Sep 2025

4/10 Poor

Pasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible idea

The room was terrible! No window, dirty carpets, dirty sheets. The staff were very unfriendly specially night staff. Area is dodgy and even though by the tube station it’s very uncomfortable. If I didn’t have a dog I’d never stay here and don’t recommend to anyone.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chap in reception was super helpful and friendly. Room and other hotel facilities were spotless
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

6/10 Okay

James

Disliked: Property conditions & facilities
bathroom door and skirting boards were chipped and need a coat of paint, the room was very very small and strangely laid out. Comfy bed and a decent shower though
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Nice hotel in a great location with market nearby and plenty of great food options. Also literally round the corner (15 metres) from the tube stop to get to the centre. Comfortable beds & rooms with good air conditioning. Clean bathroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a good value option for a short stay in option and this place delivered. It was key for me to be able to rest and sleep, which was achieved. The bed was comfortable and while being literally right next to the tube station, it was perfectly quiet which was very welcome. The staff were super accommodating, stored my luggage, and were just very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

4/10 Poor

Kieron

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025