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The Airlink Hotel London Heathrow

3.5 star property

Photo gallery for The Airlink Hotel London Heathrow

Desk, soundproofing, iron/ironing board, free WiFi
Lounge
A brick building with a sign for Airlink Hotel & Banqueting.
A wooden counter with a bottle of wine, a glass, a coffee maker, and a tray with coffee cups and packets.
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
18-22 Pump Lane, Hayes, England, UB3 3NB
  • Place, Minet Country Park
    ‪8 min walk‬
  • Place, Lake Farm Country Park
    ‪12 min walk‬
  • Place, Stockley Park
    ‪20 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double

Desk, soundproofing, iron/ironing board, free WiFi

Superior Double

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with two beds, a TV, a window with curtains, and a painting on the wall.

Family Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Hayes

The Airlink Hotel London Heathrow puts you in the centre of Hayes, 13.3 km (8.3 mi) from Wembley Stadium and 14.2 km (8.8 mi) from River Thames. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Airlink Multi-cuisine, serves Indian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available on weekdays between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3.5-property class Townfield hotel include Windsor Castle and Twickenham Stadium.

What's nearby

  • Minet Country Park - 8 min walk - 0.7 km
  • Lake Farm Country Park - 12 min walk - 1.1 km
  • Stockley Park - 20 min walk - 1.7 km
  • Cranford Countryside Park - 6 min drive - 3.0 km
  • Harlington Sports Centre - 7 min drive - 2.3 km

Getting around

  • Hounslow West Underground Station - 6 min drive
  • Hayes & Harlington Station - 11 min walk
  • Heathrow Airport (LHR) - 13 min drive

Restaurants

  • ‪The Botwell Inn - ‬7 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪The Old Crown - ‬8 min walk
  • ‪Chixys Grill - ‬10 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

The Airlink Hotel London Heathrow

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Airlink Hotel London Heathrow also features a corner/local shop, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Hayes hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Built in 2013
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Airlink Hotel London Heathrow offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10 to 10 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airlink Multi-cuisine

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 to 10 for adults and GBP 10 to 10 for children
  • Self-parking fee: GBP 10 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Airlink Hotel London Heathrow.

Property is also known as

Airlink Banqueting
Airlink Banqueting Hayes
Airlink Hotel & Banqueting
Airlink Hotel & Banqueting Hayes
The Airlink London Heathrow
The Airlink Hotel London Heathrow Hotel
The Airlink Hotel London Heathrow Hayes
Best Western Airlink Hotel London Heathrow
The Airlink Hotel London Heathrow Hotel Hayes

Frequently asked questions

What is the cancellation policy at The Airlink Hotel London Heathrow?

The Airlink Hotel London Heathrow offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Airlink Hotel London Heathrow?

Yep, The Airlink Hotel London Heathrow has a self car park for GBP 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does The Airlink Hotel London Heathrow serve breakfast?

Yeah, continental breakfast is on offer weekdays between 7:00 AM and 9:00 AM and weekends between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Airlink Hotel London Heathrow?

No, The Airlink Hotel London Heathrow does not offer an airport shuttle service.

Is there a bar or restaurant at The Airlink Hotel London Heathrow?

Yep, they've got a lounge bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Airlink Hotel London Heathrow?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Airlink Hotel London Heathrow Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 322 reviews
Rating 8 - Good. 137 out of 322 reviews
Rating 6 - Okay. 56 out of 322 reviews
Rating 4 - Poor. 20 out of 322 reviews
Rating 2 - Terrible. 16 out of 322 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but don’t use the car park.

Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room exactly as requested. Family room. Middle of busy centre.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Salim

Disliked: Cleanliness, room comfort

shop before you book to cater for your need

Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in a bit of a strange place and could be easily missed but I got there.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a value overnight stay

Much better than a prem inn or travel lodge and much cheaper
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

TIFFINEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property and small but well kept. No complaints. Allowrd me to check in early morning
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
ホテルで空港に行くタクシーを手配してもらったが、タクシーメーターのない車でおまけにホテルで確認した金額よりも相当高い値段を要求され、運転手と何度も価格交渉をする羽目になり、楽しい旅行が印象の悪いものとなってしまって、残念であった。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

E

Car park is £10 extra Breakfast no included - both of which are not clear when you book or are detailed on confirmation
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Everything was alright cleaning was okay except Sunday they didn’t clean
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

s a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price with staff to match

Very friendly welcome and helpful at all times, to be recommended
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

jacqueline

Liked: Cleanliness, staff & service, room comfort
Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good enough for staying a couple of nights. Quiet zone.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped.. However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly. The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work. There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep. It is fairly close to the airport which is why we chose this hotel.
Stayed 1 night in May 2019
Verified review

8/10 Good

darren

Liked: Cleanliness, property conditions & facilities, room comfort

Functional.

Average hotel, room was ok.
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. We enjoyed a great dinner as well.
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, welcomed me with a big smile
Stayed 1 night in May 2019
Verified review

4/10 Poor

S

Liked: Cleanliness
we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice staff, tbey made our overnight stay an enjoyable one
Stayed 1 night in May 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great stay in a very nice hotel The car park could be a little more user friendly- get rid of the obstacles/ trees etc
Stayed 1 night in May 2019