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The Londoner

Photo gallery for The Londoner

A modern lounge area with a central fire feature, seating arrangements, and vertical greenery.
A modern bar area with wooden flooring, bar stools, and a well-stocked liquor shelf.
A modern building with a glass facade, a central entrance, and a surrounding walkway.
A modern indoor pool area with a central seating area and skylights.
A modern hotel lobby with a central seating area, a fireplace, and a visible restaurant named "Whimsical."

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$917
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪2 min walk‬
  • Airport, London (LCY-London City)
    ‪38 min drive‬

Room options

View all photos for King Room

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King City View Room

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King City View Room

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a bedside table with a lamp.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Capital Suite

A modern living room with a sofa, a coffee table with books, a dining area with a bench, and a large plant.

Capital Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Signature Room

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tower Penthouse Suite

A modern hotel lobby with a curved sofa, armchairs, a small table with a plant, and large windows offering a city view.

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for King Room The Londoner Platinum

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room The Londoner Platinum

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room City View The Londoner Platinum

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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London City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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9.4 out of 10, Exceptional, 2,920 reviews
The price is NZ$309
includes taxes & fees
31 Aug - 1 Sept
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About the area

London

A luxury stay in the heart of London awaits you at The Londoner. Within steps you'll find Leicester Square and Garrick Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Retreat can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Whitcomb’s, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. 8 at The Londoner is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and free pool cabanas. Business travelers can take advantage of 7 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include Piccadilly Circus and Trafalgar Square.

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Leicester Square - 1 min walk - 0.1 km
  • Charing Cross Road - 1 min walk - 0.2 km
  • National Gallery - 2 min walk - 0.2 km
  • Trafalgar Square - 2 min walk - 0.2 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

The Londoner

The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 7 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Free Wi-Fi
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  • Air-conditioning
4.7 out of 5, Exceptional, 1,690 reviews
The price is NZ$658
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 100 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

What is the cancellation policy at The Londoner?

The Londoner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at The Londoner on 23 Aug 2026 start from NZ$917, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner?

Yep, The Londoner has valet parking for GBP 100 per day.

Is there a spa on site at The Londoner?

Yep, The Retreat is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does The Londoner have a pool?

The Londoner has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at The Londoner?

The Londoner features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes The Londoner a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Londoner.

Does The Londoner serve breakfast?

Yep, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Londoner?

No, The Londoner does not offer an airport shuttle service.

Is there a bar or restaurant at The Londoner?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Londoner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Londoner?

No, pets are not allowed.

The Londoner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 869 out of 1039 reviews
Rating 8 - Good. 108 out of 1039 reviews
Rating 6 - Okay. 32 out of 1039 reviews
Rating 4 - Poor. 15 out of 1039 reviews
Rating 2 - Terrible. 15 out of 1039 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff, beautiful rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, lovely rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel tremendous staff couldn’t be happier
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, nice amenities including some complimentary food and drinks. Great shower and comfortable bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean, sharp, professional hotel! Great location for dinner, shows, and London tourism and night life.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for our Anniversary every was 5 Star
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to choose between for breakfast and th bar areas delightful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel we hope to go back
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Annabel Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent- the room, the breakfast, the spa, the bar,.... But the best are the people.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room; great location; courteous and attentive staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Palle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fantastic !
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

DREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice of bars and restaurants.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
New favorite place to stay in London
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rapinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean hotel with very attentive staff. I will definitely be staying again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 9.30 a.m and got the room at 10:00 a.m Wonderful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in great position and super clean, simply love it
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Everthing was great; staff, room, view, location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, staff and property. Highly recommend. You won’t be disappointed. I
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice though tub is tiny. Breakfast was very expensive for what was offered. Bed is good and staff was lovely
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the greeting at the door, through the reception team and beyond this is a first class hotel. Located in the heart of the bustling Theatre district ensures you can walk to everything. Will be back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities
Room was extremely clean and staff extremely nice and accommodating.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Wonderful staff, lovely rooms, excellent robot toilets! Love the pool area
Stayed 1 night in Feb 2026