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The Londoner

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for The Londoner

Rooftop terrace
Exterior
Tower Penthouse Suite
Meeting facility
View from room

Popular amenities

  • Hot tub
The current price is NZ$914
includes taxes & fees
27 Aug - 28 Aug

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • Trafalgar Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King City View Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • 200 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Londoner. Within steps you'll find Leicester Square and Garrick Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Retreat can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Whitcomb’s, serves French cuisine and is open for breakfast, lunch and dinner. 8 at The Londoner is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and free pool cabanas. Business travelers can take advantage of 9 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include National Gallery and Trafalgar Square.

What's nearby

  • Leicester Square - 1 min walk - 0.0 km
  • National Gallery - 2 min walk - 0.2 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Buckingham Palace - 16 min walk - 1.4 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London (LCY-London City) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury hotel with full-service spa and fitness centre
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

What is the cancellation policy at The Londoner?

The Londoner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at The Londoner on 27 Aug 2025 start from NZ$914.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner?

Yep, The Londoner has valet parking for GBP 90 per day.

Is there a spa on site at The Londoner?

Yep, The Retreat is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Londoner have a pool?

The Londoner has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at The Londoner?

The Londoner features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes The Londoner a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Londoner.

Does The Londoner serve breakfast?

Yep, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Londoner?

No, The Londoner does not offer an airport shuttle service.

Is there a bar or restaurant at The Londoner?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Londoner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Londoner?

No, pets are not allowed.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 881 reviews
Rating 8 - Good. 105 out of 881 reviews
Rating 6 - Okay. 34 out of 881 reviews
Rating 4 - Poor. 17 out of 881 reviews
Rating 2 - Terrible. 18 out of 881 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Stayed 4 nights in Apr 2025

10/10 Excellent

Claire

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was ok. Had asked to property to do up the room for a surprise engagement that took place, they did not do it. Was charged $100 for room service, all that was order was pancakes and an orange juice… Feel like more services should be complementary for this level of stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, kind staff. The pool was a huge bonus after a long day of walking. Would definitely stay again.
Stayed 3 nights in Apr 2025

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the most premier location
Stayed 2 nights in Apr 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely - looking forward to staying again
Stayed 1 night in Apr 2025

8/10 Good

R Tak Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. It was a perfect place to stay for our London vacation. Great location. Close to trains and many things to see in a walking distance. The rooms are very luxurious and elevated our experience. The staff was lovely to talk to and very helpful. We look forward to visiting again
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are lovely and accommodate to your requests if possible. Rooms are spacious and the spa is exceptional as well as cleanliness too.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 4 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

daniela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff were amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Love this property.
Stayed 4 nights in Apr 2025

4/10 Poor

Rengin

Disliked: Staff & service, amenities, property conditions & facilities
Lovely location but lots of maintenance issues
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Stayed 4 nights in Mar 2025