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The Londoner

Photo gallery for The Londoner

Rooftop bar
Rooftop bar
Exterior
Indoor pool, free pool cabanas
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$939
includes taxes & fees
31 May - 1 June

Explore the area

View map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

9.4 out of 10
Exceptional
(34 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe King City View Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Capital Suite

Capital Suite

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room

Signature Room

Signature Room

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for King Room The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room City View The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Althoff St. James's Hotel & Club London

London City Centre
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 823 reviews
The price is NZ$726
includes taxes & fees
17 May - 18 May
Althoff St. James's Hotel & Club London

About the area

London

A luxury stay in the heart of London awaits you at The Londoner. Within steps you'll find Leicester Square and Garrick Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Retreat can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Whitcomb’s, serves French cuisine and is open for breakfast, lunch and dinner. 8 at The Londoner is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and free pool cabanas. Business travelers can take advantage of 9 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include Piccadilly Circus and National Gallery.

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Piccadilly Circus - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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4.6 out of 5, Wonderful, 2,335 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 100 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel

The Londoner London

The Londoner Hotel London

Frequently asked questions

What is the cancellation policy at The Londoner?

The Londoner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at The Londoner on 31 May 2026 start from NZ$939, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner?

Yep, The Londoner has valet parking for GBP 100 per day.

Is there a spa on site at The Londoner?

Yep, The Retreat is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Londoner have a pool?

The Londoner has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at The Londoner?

The Londoner features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes The Londoner a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Londoner.

Does The Londoner serve breakfast?

Yep, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Londoner?

No, The Londoner does not offer an airport shuttle service.

Is there a bar or restaurant at The Londoner?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Londoner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Londoner?

No, pets are not allowed.

The Londoner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 839 out of 1020 reviews
Rating 8 - Good. 110 out of 1020 reviews
Rating 6 - Okay. 37 out of 1020 reviews
Rating 4 - Poor. 19 out of 1020 reviews
Rating 2 - Terrible. 15 out of 1020 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

10/10 Excellent

Valentina, Morristown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in great position and super clean, simply love it
Stayed 3 nights in Feb 2026

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The hotel itself is outstanding, very good location, staff very helpful and friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Sean

Stayed 1 night in Feb 2026

10/10 Excellent

Gurpreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities
10/10 this hotel is a one stop shop for absolutely everything you could imagine you would ever need. Rooftop views, spa, amazing rooms incredible staff. I honestly can't explain in words how fantastic this hotel was and all of its staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities
From checking with the lovely receptionist to being shown around the hotel, the room upgrade was an amazing treat for my birthday and the rooftop bar fantastic. A swim and a delicious breakfast we just didn’t want to leave. We will definitely return thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Best value luxury boutique hotel in London. Period.
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
A true 5 star gem in the heart of London. Attentive staff, beautiful rooms and a variety of relaxing communal areas, bars and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was spotless. Staff are superb. Huge bravo to the Management as it is a beautifully run hotel with top notch service without pretentiousness.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect and Mahommed at breakfast time was exceptional. I observed him dealing with an absolute tyrant of a client... poor M. He dealt with her with absolute professionalism and never lost his cool. Bravo...
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Stayed 2 nights in Jan 2026

10/10 Excellent

ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at The Londoner. This time they did upgrade us (same type of room but with a view but definitely noisier due to street noise). Not sure if I actually liked the upgrade. One of the amenities we like the most is The Residence. We were so happy to find that they had a beautiful Aspinal Backgammon set this time. They didn't have any backgammon last visit. They put out nice "snacks" from morning to midnight (or later based on the day of the week). On our last night, we went to The Residence a little later than usual (9:45pm or so). Only one large table of about a dozen people were boisterously celebrating, which was fine. We found a table and set up the backgammon game as usual; but the snack cart was a little sparse. I helped myself to what was left on the cart and we ordered drinks (which is not included). I was expecting them to refill the cart and waited. My husband ended up ordering a light supper from their menu (which is not included) and I wasn't super hungry so I waited for more snacks. At about 10:45pm, the entire cart was cleared. Their website says the offerings are there till midnight. We just went back up to our room. On checkout, we mentioned what occurred the night before and she seemed puzzled and said she would make note of it and it was probably not busy. I don't think that's the point. When you say on your website that these will be offered till midnight, they should be there because any guest can access that area till midnight.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blaise, Honolulu

Stayed 6 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at The Londoner, it’s luxurious, boujee, and has a really great vibe throughout the hotel. From the moment we arrived, the staff were incredibly friendly, welcoming, and genuinely helpful, which made the whole experience feel special. Our room was on the smaller side, but it was beautifully designed, spotless, and felt very high-end. As it was my friend’s birthday, we were lucky enough to receive an upgrade, which was such a thoughtful touch. We were also given a drinks voucher, which we used at the rooftop bar, this was a real highlight. The views had serious wow factor, the atmosphere was amazing, and the food was absolutely delicious. The spa was another standout. It felt calm, indulgent, and immaculately clean, with lovely cabanas and a really relaxing atmosphere throughout. Overall, The Londoner feels like a proper treat – stylish, indulgent, and perfect for a special occasion. We’d absolutely stay again. Thank you to the lovely staff for making it special!
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The welcome from Amy was so lovely and warm. Made me feel comfortable from the moment I checked in. Also special mention to the young lady at the desk near the bar didn’t catch her name (with nose ring) very chatty, friendly & helpful. Food in rooftop bar was delicious. Room was clean and tidy and considering we were in the centre of Leicester Square facing the busiest part, no noise at all was heard in the room! Great stay, perfect central location with lovely staff and will definitely be coming again.
Stayed 1 night in Jan 2026

10/10 Excellent

Minnie, Guaynabo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel in the Center of London. Spotless clean, attentive and well courteous staff. Concierge very helpful. The Champagne Bar was great and the Restaurant delicious. Room service was on point specially de inclusive in-room breakfast. Near to theaters, bars and restaurants. Walkable area. Totally recommended.
Stayed 5 nights in Jan 2026

10/10 Excellent

Niraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Dejay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it 3rd time staying will stay again
Stayed 2 nights in Dec 2025