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The Londoner

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for The Londoner

Rooftop bar
Rooftop bar
Indoor pool, free pool cabanas
Rooftop terrace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
The current price is NZ$964
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King City View Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Designer toiletries
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Designer toiletries
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • 200 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room with Exclusive Access

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room City View with Exclusive Access

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Londoner. Within steps you'll find Leicester Square and Garrick Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Retreat can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Whitcomb’s, serves French cuisine and is open for breakfast, lunch and dinner. 8 at The Londoner is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and free pool cabanas. Business travelers can take advantage of 9 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include National Gallery and Trafalgar Square.

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London (LCY-London City) - 41 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬1 min walk

About this property

The Londoner

Luxury hotel with full-service spa and fitness centre
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

What is the cancellation policy at The Londoner?

The Londoner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at The Londoner on 11 Jan 2026 start from NZ$963.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner?

Yep, The Londoner has valet parking for GBP 90 per day.

Is there a spa on site at The Londoner?

Yep, The Retreat is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does The Londoner have a pool?

The Londoner has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at The Londoner?

The Londoner features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes The Londoner a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Londoner.

Does The Londoner serve breakfast?

Yep, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Londoner?

No, The Londoner does not offer an airport shuttle service.

Is there a bar or restaurant at The Londoner?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Londoner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Londoner?

No, pets are not allowed.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 817 out of 1007 reviews
Rating 8 - Good. 116 out of 1007 reviews
Rating 6 - Okay. 36 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and gracious Thankyou
Stayed 2 nights in Sep 2025

10/10 Excellent

IVAN A BUITRAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Check in was smooth and seamless. Welcome drink was a nice touch. By the time we got to our room our bags were already there. Pool area was very nice as well
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first, we were nervous about the location-it reminded us of Times Square in New York City (especially the proximity to the M&M's store). However, we were so pleasantly surprised by how tucked away The Londoner is. Once you're inside, it is calm, clean and feels like a solid home base. Our room was wonderful- spacious, clean and the cleaning service was fantastic. We used the spa every morning. We would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2025

6/10 Okay

Ambika

Business traveller
Liked: Room comfort

Hotel is feeling worn since I last stayed.

I have stayed here many times before but t)8/ time the service was lacking and the hotel felt dated. I had to change the room they initially gave me as it stunk of ver string fumes. No one answers the phone at reception when you call down from the room- they take ages. Housekeeping take very long to bring something and when they finally do it’s wrong. The changing rooms in the spa were soaked with water in the floor and half the lockers not working. They removed the reformer in the gym which was a shame. And one of the bikes and a treadmill was not working. Overall disappointed with my stay this time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Sep 2025

10/10 Excellent

Helen

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a lot of free perks and an amazing amenities in the heart of London. Love to stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located on Leicester Square. Very elegant and clean rooms and drinking areas. The staff are really friendly and added to my pleasant stay. I would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Alimah, Ibadan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome
Stayed 6 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, staff were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely details and touches and very welcoming attentive staff. One points note is that we had booked a cabana in the spa and someone else was using it. The lady in the spa tried to get us to use the alternative loungers and when I refused adding it was my partners birthday we then had to stand uncomfortably by as she had to try and persuade those using our cabana to move. Otherwise this is a great hotel and will definitely be staying again…
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 1 night in Aug 2025