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Montcalm Piccadilly Townhouse, London West End

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Club Room
Gym
Lounge
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is NZ$683
includes taxes & fees
17 Oct - 18 Oct

Explore the area

View map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Deluxe Single Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Single Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Single Room

  • Sleeps 1

View all photos for Premier Double Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Double Room

  • Sleeps 2

View all photos for Premier Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room

  • Sleeps 2

View all photos for Club Double Room

1 bedroom, premium bedding, minibar, in-room safe

Club Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 3

View all photos for Four Poster Suite

1 bedroom, premium bedding, minibar, in-room safe

Four Poster Suite

  • Sleeps 2

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Club Twin Room

  • Sleeps 2

Basic Double Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

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About the area

London

A luxury stay in the heart of London awaits you at Montcalm Piccadilly Townhouse, London West End. Within a short 5-minute stroll, you'll find popular places like Leicester Square and Piccadilly Circus. Highlights at this eco-friendly hotel include in-room free WiFi, plasma TVs and heated floors. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning to-go breakfast is served between 7:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 5-property class London City Centre hotel include Piccadilly and Trafalgar Square.

What's nearby

  • Leicester Square - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Trafalgar Square - 8 min walk - 0.7 km
  • The British Museum - 13 min walk - 1.1 km
  • Buckingham Palace - 17 min walk - 1.5 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London (LCY-London City) - 45 min drive

Restaurants

  • ‪Sakurado - ‬1 min walk
  • ‪De Hems - ‬1 min walk
  • ‪Viet Food - ‬1 min walk
  • ‪Pho & Bun - ‬1 min walk
  • ‪Dumplings' Legend - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

Luxury hotel with fitness centre and 24-hour front desk
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and a safe. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Frequently asked questions

What is the cancellation policy at Montcalm Piccadilly Townhouse, London West End?

Montcalm Piccadilly Townhouse, London West End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montcalm Piccadilly Townhouse, London West End?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Montcalm Piccadilly Townhouse, London West End on 17 Oct 2025 start from NZ$682.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Montcalm Piccadilly Townhouse, London West End serve breakfast?

Sure does, to-go breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Montcalm Piccadilly Townhouse, London West End?

No, Montcalm Piccadilly Townhouse, London West End does not offer an airport shuttle service.

What time are check-in & check-out at Montcalm Piccadilly Townhouse, London West End?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Montcalm Piccadilly Townhouse, London West End?

No, pets are not allowed.

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had no issues with the property a little older but clean and friendly - close to facilities and transport very convenient location
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed with a glass of prosseco and very lovely staff. On our day of departure we were offered umbrellas. Maybe update website to tell customers the wellbeing centre was closed as we took costumes unnecessarily. Room was lovely and had all we wanted. Ideal location for London centre Would thoroughly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

It was a great location, very central to all the sites.
Stayed 4 nights in Jun 2025

10/10 Excellent

Simon, Cardiff

Travelled with partner
Liked: Amenities
Excellent service, convenient and very attentive.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jun 2025

8/10 Good

Helen

Stayed 1 night in Jun 2025

8/10 Good

Rebekah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, has all you need, and in a great location for exploring central London.
Stayed 3 nights in May 2025

10/10 Excellent

Maria Elena, Oak Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Great team of customers service Room was really clean in the heart of Piccadilly
Stayed 1 night in Jun 2025

10/10 Excellent

Artavazd, Tujanga

Stayed 4 nights in Jun 2025

6/10 Okay

Francisco

Travelled with group
Stayed 2 nights in Jun 2025

6/10 Okay

Kerry

Disliked: Cleanliness
Great location but hotel is dated, bathroom needed a deeper clean.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, friendly reception
Stayed 2 nights in May 2025

10/10 Excellent

Rik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Comfortable and clean rooms. Great location.
Stayed 3 nights in May 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in an amazing location. Will definitely book this hotel for my next stay in London.
Stayed 2 nights in May 2025

8/10 Good

Joyce, Balwyn North

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean. Adequate for 1 person. Excellent location.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Montcalm Piccadilly Townhouse

Lovely room. Good size. Ideal for Les Miserables at the Sondheim Theatre as only a couple of minutes walk away. Also across the road from Chinatown, and close to Leicester Square.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good stay

Really nothing to complain about. Louvain was excellent. Booked a Delux room and was given a room overlooking the main road on the first floor. Would usually hand been concerned about noise, but sound insulation was excellent. Rooms were clean. Bathrooms were fine - a couple of cracked floor tiles which could be replaced, but nothing significant. All the basics were there. Delux room also had complimentary water and fruit (paid minibar - required a £30 returnable deposit paid on chrckin). No restaurant which might be a issue for some, but honestly you're in the middle of everything, so plenty of restaurants and cafes outside (if your stay includes breakfast, believe this includes a voucher for the Gail's cafe nextdoor - fine for coffee and croissants). All in, a decent stay for the price.
Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with partner
Disliked: Amenities
Good location but the spa was entirely out of service, which was something we were looking forward to using at the end of our trip.
Stayed 1 night in May 2025

2/10 Terrible

Parviz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad motel

This was a motel not hotel
Stayed 4 nights in May 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Breakfast and amenities

The hotel is on a busy street that is used by very loud cars and bikes through the night, if you don't sleep well this isn't the hotel for you. The room we stayed in had secondary glazing however this did nothing to help with the traffic noise in the night. The hotel do not offer a cooked breakfast in the morning, breakfast is from Clair's Café next door to the hotel and didn't offer anything to set you up for a day walking in London we booked in at a nearby restaurant for breakfast. Although the hotel says it has a bar there isn't one, there are lots of bars in the area and there is one next door just not one in the hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fine, especially Vanya, doing everything possible to make my stay as pleasant as possible.
Stayed 6 nights in Apr 2025

6/10 Okay

Alouise

Travelled with partner
Liked: Cleanliness, staff & service
Whilst a central hotel being right near Chiba town, Soho and Leicester Square the only downside being on a main road it was very noisy all night and early morning so didn’t sleep very well. In our room we couldn’t switch the bathroom light off unless we took the door key out so made it difficult to see in the night when we got up to use the bathroom. Had an issue with the telephone going off at 3am so had to unplug it. That said the extra little touches like fresh fruit and wine and nuts was welcomed.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating. Friendly service.
Stayed 1 night in Apr 2025