Best Western Ontario Mills Mall

2.5 star property
Pet-friendly hotel connected to a shopping centre in Ontario with free breakfast

Photo gallery for Best Western Ontario Mills Mall

Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Property amenity
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Pet-friendly
  • Laundry
The current price is NZ$226
includes taxes & fees
6 July - 7 July

Explore the area

Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪15 min walk‬
  • Ontario Convention Center
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

Best Western Ontario Mills Mall places you in the centre of Ontario, connected to a shopping centre and within a short 5-minute stroll of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. A meeting room, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. .Near this Ontario hotel, you'll find Ontario Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 15 min walk - 1.3 km
  • Ontario Convention Center - 3 min drive - 5.2 km
  • Rancho Cucamonga Epicenter - 4 min drive - 5.6 km
  • Victoria Gardens - 5 min drive - 6.3 km

Getting around

  • Upland Station - 8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪In-N-Out Burger - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Best Western Ontario Mills Mall

Pet-friendly hotel connected to a shopping centre in Ontario with free breakfast
Best Western Ontario Mills Mall offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Ontario Mills Mall also features multilingual staff, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 74 sq. m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
Best Western Ontario Mills Mall offers 105 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Is parking available at Best Western Ontario Mills Mall?

Yep, Best Western Ontario Mills Mall has a free self car park.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on 6 Jul 2025 start from NZ$226.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Ontario Mills Mall?

No, there is no spa at this property. Villaggio Nail Spa is a short 18-minute walk away.

Does Best Western Ontario Mills Mall have a pool?

Best Western Ontario Mills Mall has an outdoor pool.

What makes Best Western Ontario Mills Mall a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Ontario Mills Mall.

Does Best Western Ontario Mills Mall serve breakfast?

Yeah, our travelers highly rate the free full breakfast here! Served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Ontario Mills Mall?

No, Best Western Ontario Mills Mall does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Ontario Mills Mall?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 420 reviews
Rating 8 - Good. 85 out of 420 reviews
Rating 6 - Okay. 25 out of 420 reviews
Rating 4 - Poor. 14 out of 420 reviews
Rating 2 - Terrible. 9 out of 420 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome sleep!
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Very convenient for shopping at Ontario Mills Mall. Good breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Vincent

Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very jelpful
Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. First time was because of the price. Second time was because we enjoyed our stay. We will be back next year.
Stayed 2 nights in Mar 2025

10/10 Excellent

James, DeFuniak Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels are nice good size free breakfast. Staff is amazing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Brayan

Stayed 1 night in Feb 2025

8/10 Good

Carol

Stayed 1 night in Feb 2025

10/10 Excellent

BILLY

Business traveller
Liked: Cleanliness, amenities
Super nice employees
Stayed 2 nights in Feb 2025

10/10 Excellent

Emeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Night staff was very friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Jaime

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was amazing! She was so nice and helpful. Breakfast was good and our room was clean and spacious. Our stay was great!
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The faucet was so stuck that needed 2 hands to open. The lady providing breakfast was rude. The lady checking us in was not nice, no eye contact, not welcoming at all
Stayed 1 night in Feb 2025

10/10 Excellent

Rodger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Love this hotel. Everyone is friendly and helpful. I stay here when in town once per month.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Travelled with partner
Reading lights on both sides of the bed! Everything in nice condition as well as clean. View of the mountains fro our north-facing room. Quiet.
Stayed 1 night in Feb 2025

8/10 Good

Cleo

Stayed 1 night in Feb 2025

10/10 Excellent

Tajuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025