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Best Western Ontario Mills Mall

2.5 star property
Pet-friendly hotel connected to a shopping centre in Ontario with free breakfast

Photo gallery for Best Western Ontario Mills Mall

Lobby
Lobby
Property amenity
Premium bedding, down duvets, pillow-top beds, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Pet-friendly
  • Laundry
The current price is NZ$222
includes taxes & fees
23 Oct - 24 Oct

Explore the area

View map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, Toyota Arena
    ‪15 min walk‬
  • Place, Ontario Convention Center
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the area

Ontario

Best Western Ontario Mills Mall places you in the centre of Ontario, connected to a shopping centre and within a short 5-minute stroll of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. 797 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. .Attractions within a 30-minute drive of this Arena District hotel include Ontario Convention Center and California Baptist University.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 15 min walk - 1.3 km
  • Ontario Convention Center - 3 min drive - 5.2 km
  • LoanMart Field - 4 min drive - 6.0 km
  • Victoria Gardens - 5 min drive - 6.3 km

Getting around

  • Upland Station - 8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 6 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Dave's Hot Chicken - ‬8 min walk

About this property

Best Western Ontario Mills Mall

Pet-friendly hotel connected to a shopping centre in Ontario with free breakfast
Best Western Ontario Mills Mall offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. The business-friendly Best Western Ontario Mills Mall also features multilingual staff, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 797 sq ft of conference space
  • 74 sq. m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
Best Western Ontario Mills Mall offers 105 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,318 reviews
The price is NZ$172
includes taxes & fees
26 Oct - 27 Oct
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Is parking available at Best Western Ontario Mills Mall?

Yep, Best Western Ontario Mills Mall has a free self car park.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on 23 Oct 2025 start from NZ$222.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Ontario Mills Mall?

No, there is no spa at this property. Villaggio Nail Spa is a short 18-minute walk away.

Does Best Western Ontario Mills Mall have a pool?

Best Western Ontario Mills Mall has an outdoor pool.

What makes Best Western Ontario Mills Mall a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Ontario Mills Mall.

Does Best Western Ontario Mills Mall serve breakfast?

Yeah, our travelers highly rate the free full breakfast here! Served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Ontario Mills Mall?

No, Best Western Ontario Mills Mall does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Ontario Mills Mall?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 475 reviews
Rating 8 - Good. 102 out of 475 reviews
Rating 6 - Okay. 30 out of 475 reviews
Rating 4 - Poor. 15 out of 475 reviews
Rating 2 - Terrible. 11 out of 475 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great breakfast, ongoing coffee and water, nice workout room, excellent oool and jacuzzi. Will stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Maxwell

Business traveller
Liked: Cleanliness, property conditions & facilities
It's fine, but the lack of an airport shuttle for morning flights is a huge weakness. ONT is just beyond walking distance, guests should not have to shell out $20 for Uber/Lyft to get there when the hotel has a van just sitting there.
Stayed 3 nights in Jun 2025

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brittany Tate was the Best she was helpful and so nice and she went over and beyond and I had a long day at work and stressed she made it all right and thank you Brittany
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Edwina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel, very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 6 nights in May 2025

8/10 Good

Robert W

Stayed 2 nights in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

glen

Stayed 1 night in Jun 2025

8/10 Good

Timothy

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The property is old and is need of an update: carpeting, electricity that reflexes the needs of modern technology, and lighting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was extremely relaxing. Check-in was a breeze and all staff were very friendly and helpful. The room was clean and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has lots of space
Stayed 1 night in May 2025

10/10 Excellent

George, Hatfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

juan

Travelled with family
Liked: Cleanliness, staff & service
This was good for the price and location, i would go back
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ontario Nice Stay

Very nice checkin and checkout staff and experience. The room was clean and comfortable during my stay. Only distraction was a constant fan noise over the bathroom.
Stayed 1 night in May 2025

8/10 Good

Linda, Carver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean
Stayed 1 night in May 2025

8/10 Good

Hope

Stayed 1 night in May 2025

10/10 Excellent

JonThomas

Stayed 1 night in Apr 2025

10/10 Excellent

JonThomas

Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 2 nights in May 2025