See all properties
Save

DoubleTree by Hilton LAX - El Segundo

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for DoubleTree by Hilton LAX - El Segundo

Exterior
Studio Suite, 1 King Bed, Non Smoking | Living area
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Terrace/patio
Studio Suite, 1 King Bed, Non Smoking | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free airport shuttle
  • Pool
  • Room service
The current price is NZ$255
includes taxes & fees
11 May - 12 May

Explore the area

Map
1985 E Grand Ave, El Segundo, CA, 90245
  • Manhattan Beach Pier
    ‪6 min drive‬
  • Kia Forum
    ‪8 min drive‬
  • SoFi Stadium
    ‪9 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Walk In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Walk In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Oversized)

Room, 1 King Bed, Corner (Oversized)

Room, 1 King Bed, Corner (Oversized)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Oversized)

Room, 2 Queen Beds, Corner (Oversized)

Room, 2 Queen Beds, Corner (Oversized)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (High Floor)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (High Floor, Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (High Floor, Mobility)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Walk In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Bar (on property)

Crowne Plaza Los Angeles Harbor Hotel by IHG

Central San Pedro
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,335 reviews
The price is NZ$264
includes taxes & fees
12 May - 13 May
Crowne Plaza Los Angeles Harbor Hotel by IHG

About the area

El Segundo

At DoubleTree by Hilton LAX - El Segundo, you'll be 1.9 km (1.2 mi) from Topgolf and 5.3 km (3.3 mi) from Manhattan Beach Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 4513 square feet (419 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class El Segundo hotel include Kia Forum and SoFi Stadium.

What's nearby

  • Toyota Sports Performance Center - 10 min walk - 0.9 km
  • Topgolf - 3 min drive - 2.4 km
  • Manhattan Beach Pier - 6 min drive - 5.3 km
  • Kia Forum - 8 min drive - 8.8 km
  • SoFi Stadium - 9 min drive - 8.8 km

Getting around

  • Mariposa Station - 11 min walk
  • Los Angeles Union Station - 21 min drive
  • Los Angeles Intl. (LAX) - 15 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪In-N-Out Burger - ‬11 min walk
  • ‪Topgolf - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬15 min walk

About this property

DoubleTree by Hilton LAX - El Segundo

Suburban hotel with free airport shuttle and 24-hour fitness centre
DoubleTree by Hilton LAX - El Segundo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 4513 square feet (419 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly DoubleTree by Hilton LAX - El Segundo. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 4-star El Segundo hotel is smoke free.

  • 216 guestrooms or units
  • 7 levels
  • Conference rooms
  • 4513 sq ft of conference space
  • 419 sq. m of conference space
  • Built in 1989
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton LAX - El Segundo offers 216 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Spanish

Similar properties

Terrace/patio

Sonesta Select Los Angeles LAX El Segundo

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,456 reviews
The price is NZ$270
includes taxes & fees
11 May - 12 May
Sonesta Select Los Angeles LAX El Segundo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Secured, covered parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • East Grand Bar and Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 4,513 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's HIlton HHonors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.50 to 25.00 per person
  • Covered self-parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree El Segundo LAX
DoubleTree Hilton Hotel El Segundo LAX
DoubleTree Hilton LAX El Segundo
Hilton El Segundo LAX
DoubleTree Hilton LAX El Segundo Hotel
DoubleTree by Hilton LAX - El Segundo Hotel
DoubleTree by Hilton LAX - El Segundo El Segundo
DoubleTree by Hilton LAX - El Segundo Hotel El Segundo

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton LAX - El Segundo?

DoubleTree by Hilton LAX - El Segundo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton LAX - El Segundo?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton LAX - El Segundo on 11 May 2025 start from NZ$255.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton LAX - El Segundo?

Yep, DoubleTree by Hilton LAX - El Segundo has a secured covered self car park with in/out privileges for USD 30.00 per day.

Are there any beaches close to DoubleTree by Hilton LAX - El Segundo?

The closest beach to DoubleTree by Hilton LAX - El Segundo is Venice Beach (10.6 km).

Does DoubleTree by Hilton LAX - El Segundo have a pool?

DoubleTree by Hilton LAX - El Segundo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

What makes DoubleTree by Hilton LAX - El Segundo a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton LAX - El Segundo.

Is DoubleTree by Hilton LAX - El Segundo family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton LAX - El Segundo is a hit with families.

Does DoubleTree by Hilton LAX - El Segundo serve breakfast?

You bet, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton LAX - El Segundo?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton LAX - El Segundo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton LAX - El Segundo?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton LAX - El Segundo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 923 out of 2178 reviews
Rating 8 - Good. 453 out of 2178 reviews
Rating 6 - Okay. 348 out of 2178 reviews
Rating 4 - Poor. 206 out of 2178 reviews
Rating 2 - Terrible. 248 out of 2178 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Mileydi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Highly disappointed with the room, found hair that did not belong to me in the bathtub and was also upset that there was no shower gel, body lotion, or shampoo available. I actually took the time to send an email to the manager with a recording of me pumping the bottles with nothing coming out. . Reduces any likelihood that I’ll ever stay at Doubletree again.
Stayed 1 night in Jan 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect
Stayed 3 nights in Jan 2025

10/10 Excellent

Serghio

Stayed 1 night in Jan 2025

2/10 Terrible

Enma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enma Varela

This hotel has a $30.00 daily parking…. This hotel does not state this on webpage….
Stayed 4 nights in Jan 2025

8/10 Good

Huseyin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Shuttle…. Not too good

Advertised LAX shuttle….called the hotel and was told around 20 min. 30 min later I called again. The lady told me to call the driver… I asked her to send me his tel nr. She said she was too busy and abruptly hung up on me. Called back talked to another lady. She told me 20-25 min. Ok… Then the driver called me and said 10 min. He arrived in 30 min later. He was nice and helpful. An unmarked small van…. Waited for 70 min under rain…… meanwhile all other hotel shuttled circled by at least twice…..
Stayed 3 nights in Jan 2025

6/10 Okay

Randolph

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast was good but there were no glasses in the room for water. We asked for them several times and we're told we had to get them at the bar. Room service was every other day and they did not take our trash.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maureen

Stayed 1 night in Jan 2025

2/10 Terrible

Moeez

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old rooms were outdated. Water pressure in the shower was horrible. Very minimal amenities.
Stayed 3 nights in Jan 2025

6/10 Okay

Sofiia

Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities are too old
Stayed 2 nights in Jan 2025

8/10 Good

Luciana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location. Near to LAX.
Stayed 1 night in Jan 2025

2/10 Terrible

Akhilesh

Travelled with family

Double charging attempt at checkin through upsell.

The checkin process was as horrific as we have ever dealt with across 100s of hotel checkins. First, the guy said their GM has left a note that there was no single room with two beds available and told us they will give two rooms for same price. When I gave the card , they charged double the price - 950 USD when they were required to charge 410.94 USD !!! When I pointed this out to him, he was like “ohh, no problem, will correct during checkout.” And then magic happened! The single room with two beds appeared - “I can now see two beds one room” If anything , this was a criminal attempt at double charging us.
Stayed 3 nights in Jan 2025

8/10 Good

Julienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Parking was limited and you have to pay per night.
Stayed 4 nights in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

They DO NOT have 24 hour airport shuttle!! it ends at 11 pm. It costs us $ 55.00 for an uber at 1 AM, even though it says it on the web site and when we called in. That is the only issue we had with the hotel. Just be aware of that .
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well the pillow cases smelled like sweat. And the bathtub was dirty.The front desk replaced the pillowcases. I just put a towel in the bottom of the tub to shower!
Stayed 1 night in Jan 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Max

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. Safe area.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Clean and spacious room
Stayed 1 night in Jan 2025

6/10 Okay

Y

Travelled with family
big room, the door of the washroom is broken
Stayed 1 night in Jan 2025

6/10 Okay

Jeffery

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
For starters, before arriving i called from the airport to find out where we needed to be inorder to catch the hotel shuttle. First attempt the phone was answered and nobody spoke. 20 mins later, phone was answered and then hung up. Next time, 60 later, a lady answered and acted as though i was putting her out by having to give any info to me. Extemely bad customer service. Upon arriving at the hotel it smelt like poop throughout the loby and even up to the room (7th) floor. Room didnt smell, or maybe we became nose blind by that time. Went to resturant and food was atrocious, wings were raw. Made me sick. If we would have had our own transportation we would have left the hotel. The resturant appeared to have homeless folks that brought there own food down in the resturant to eat. After inquiring i found that it was displaced people. Not sure if it was due to the fire or if they were migrants. Not against supporting the community, just provide a level of seperation so all are comfortable with the setting. Just a bad look for the brand all the way around.
Stayed 1 night in Jan 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

2/10 Terrible

Decarla

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I did not like it here at all they always had us on hold even when we called from the phone inside the room we paid 30 dollars for parking they didn’t even have breakfast when we went at 6am mind you we paid for it never again service was ok
Stayed 1 night in Jan 2025