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DoubleTree by Hilton LAX - El Segundo

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for DoubleTree by Hilton LAX - El Segundo

Daily buffet breakfast for a fee
Exterior
Terrace/patio
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
55-inch TV with satellite channels, pay films

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free airport shuttle
  • Pool
  • Room service
The current price is NZ$244
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
1985 E Grand Ave, El Segundo, CA, 90245
  • Place, Toyota Sports Performance Center
    ‪5 min walk‬
  • Place, SoFi Stadium
    ‪8 min drive‬
  • Place, Kia Forum
    ‪8 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(38 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (High Floor, Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (High Floor, Mobility)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Walk In Shower)

7.2 out of 10
Good
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (High Floor)

8.0 out of 10
Very good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Walk In Shower)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner (Oversized)

Room, 1 King Bed, Corner (Oversized)

Room, 1 King Bed, Corner (Oversized)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner (Oversized)

Room, 2 Queen Beds, Corner (Oversized)

Room, 2 Queen Beds, Corner (Oversized)

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

El Segundo

At DoubleTree by Hilton LAX - El Segundo, you'll be 1.9 km (1.2 mi) from Topgolf and 5.3 km (3.3 mi) from Manhattan Beach Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 3050 square feet (283 square metres) of event facilities include 5 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class El Segundo hotel include Kia Forum and SoFi Stadium.

What's nearby

  • Toyota Sports Performance Center - 5 min walk - 0.5 km
  • Topgolf - 17 min walk - 1.4 km
  • Manhattan Beach Pier - 7 min drive - 6.7 km
  • SoFi Stadium - 8 min drive - 8.2 km
  • Kia Forum - 8 min drive - 8.5 km

Getting around

  • Mariposa Station - 11 min walk
  • Los Angeles Union Station - 21 min drive
  • Los Angeles Intl. (LAX) - 15 min drive

Restaurants

  • ‪California Chicken Cafe - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪7-Eleven - ‬10 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪The Habit Burger Grill - ‬8 min walk

About this property

DoubleTree by Hilton LAX - El Segundo

Suburban hotel with free airport shuttle and 24-hour fitness centre
DoubleTree by Hilton LAX - El Segundo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3050 square feet (283 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly DoubleTree by Hilton LAX - El Segundo. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 4-star El Segundo hotel is smoke free.

  • 216 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3050 sq ft of conference space
  • 283 sq. m of conference space
  • Built in 1989
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton LAX - El Segundo offers 216 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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Sonesta Select Los Angeles LAX El Segundo

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,667 reviews
The price is NZ$248
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Secured, covered parking on site (USD 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • East Grand Bar and Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,050 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1989
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's HIlton HHonors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.50 to 25.00 per person
  • Covered self-parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree El Segundo LAX
DoubleTree Hilton Hotel El Segundo LAX
DoubleTree Hilton LAX El Segundo
Hilton El Segundo LAX
DoubleTree Hilton LAX El Segundo Hotel
DoubleTree by Hilton LAX - El Segundo Hotel
DoubleTree by Hilton LAX - El Segundo El Segundo
DoubleTree by Hilton LAX - El Segundo Hotel El Segundo

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton LAX - El Segundo?

DoubleTree by Hilton LAX - El Segundo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton LAX - El Segundo?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton LAX - El Segundo on 26 Oct 2025 start from NZ$243.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton LAX - El Segundo?

Yep, DoubleTree by Hilton LAX - El Segundo has a secured covered self car park with in/out privileges for USD 35.00 per day.

Are there any beaches close to DoubleTree by Hilton LAX - El Segundo?

The closest beach to DoubleTree by Hilton LAX - El Segundo is Venice Beach (10.6 km).

Does DoubleTree by Hilton LAX - El Segundo have a pool?

DoubleTree by Hilton LAX - El Segundo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

What makes DoubleTree by Hilton LAX - El Segundo a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton LAX - El Segundo.

Is DoubleTree by Hilton LAX - El Segundo family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton LAX - El Segundo is a hit with families.

Does DoubleTree by Hilton LAX - El Segundo serve breakfast?

You bet, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton LAX - El Segundo?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton LAX - El Segundo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton LAX - El Segundo?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

DoubleTree by Hilton LAX - El Segundo Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1323 out of 2896 reviews
Rating 8 - Good. 571 out of 2896 reviews
Rating 6 - Okay. 427 out of 2896 reviews
Rating 4 - Poor. 269 out of 2896 reviews
Rating 2 - Terrible. 306 out of 2896 reviews

Reviews

10/10 Excellent

Nirenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Deisja

Travelled with family
Disliked: Cleanliness
Tub backed up staff I check-in was not very friendly great area quiet
Stayed 3 nights in Jul 2025

10/10 Excellent

DANE

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

4/10 Poor

Beverly, Phoenix, AZ, United

Travelled with partner
Room cards was deactivated on the second night. Didn't know why . They only had one elevator that was operating .we were never told that you have to pay $100.00 deposit per night And $35.00 per night to park. And we had to keep asking for towels. This is the first time I feel like all my money for room should be funded back to me.
Stayed 4 nights in Jul 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
The staff was wonderful. Very friendly. My primary complaint is that the elevator situation needs to be fixed. It’s quite inconvenient for guests and for your maintenance and cleaning staff. Also, please make sure the pricing on your menu is updated. What I was charged for breakfast is higher than what was on the menu that’s posted. The hotel website states that there’s room service, but there isn’t.
Stayed 1 night in Jul 2025

8/10 Good

Luz Adriana Rojas, Hillsboro

Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

10/10 Excellent

Sasha

Stayed 3 nights in Jul 2025

8/10 Good

Jalen

Liked: Staff & service
It was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Murrieta

Stayed 1 night in Jul 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. It was supposed to offer 24 hr shuttle service…wrong! We had a very early flight and had to leave at 5 am. No shuttle service. They gave us the name n number of a third party. The cost was $15/adult, $10/children. So disappointed. They needed more than one person at check-in. Two people ahead of me and I waited over a half hour because one person had a reservation that somehow got cancelled. Two people would have been great!!
Stayed 1 night in Jul 2025

4/10 Poor

Ragya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience at this DoubleTree location was below expectations. While the staff did try to assist, the room quality and maintenance left much to be desired. Not quite the standard we’ve come to expect from Hilton.
Stayed 6 nights in Jun 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Alma

Stayed 1 night in Jul 2025

10/10 Excellent

Ayanna

Stayed 2 nights in Jul 2025

2/10 Terrible

Kovonne

Travelled with family
Liked: Cleanliness, property conditions & facilities
We called prior to our travels about the airport shuttle, they said to just call when we arrived. We tried calling for an hour and the hotel never picked up!!! We ended up having to take a bus to a different lot and the then pay $25 for a 2 mile taxi ride! My husband had gotten very sick while traveling so it was extra frustrating. What should have taken 2 minutes took close to 2 hours! And even at the hotel, they were so understaffed that when I called the front desk I couldn’t get an answer, so I had to walk down to the front desk (to ask for bedding for the pull out bed). The hotel was very nice. The room beautiful, but so understaffed. Incredibly frustrating!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Tristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sai

Stayed 1 night in Jul 2025

10/10 Excellent

cami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raz the manager was excellent and personalble
Stayed 1 night in Jul 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mareenah

Travelled with group
Disliked: Cleanliness
Our shower was very hot, too hot to use at times, and the water pressure was basically nonexistent. The ac was also having trouble and not staying on, so it would get very hot at times. The sheets and blankets were also full of stains and there was something that resembled blood stains on the curtains. The staff were kind but the whole overall experience could have been better.
Stayed 5 nights in Jun 2025

6/10 Okay

cami

Travelled with group
Front desk could use some hospitality training. Chick fil a does a great job with that
Stayed 1 night in Jul 2025