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The Resort @ Dolphin Heads

3.5 star property

Photo gallery for The Resort @ Dolphin Heads

3 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Property grounds
Ocean View Suite
Flat-screen TV, DVD player
Ocean View Suite | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$189
includes taxes & fees
25 May - 26 May

Explore the area

View map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Place, Eimeo Beach
    ‪3 min drive‬
  • Place, Northern Beaches Central Shopping Centre
    ‪6 min drive‬
  • Place, Northern Beaches Bowls Club
    ‪6 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪24 min drive‬

Room options

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

8.8 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View

Economy Studio, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Mackay

At The Resort @ Dolphin Heads you'll be 2.2 km (1.3 mi) from Eimeo Beach and 3.1 km (1.9 mi) from Blacks Beach Park. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .The restaurant, Salt Restaurant/Bar, serves seafood and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Cooked-to-order breakfast is available at weekends between 8:00 AM and 11:00 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3.5-property class Dolphin Heads hotel include Eimeo Road State School and Northern Beaches Bowls Club.

What's nearby

  • Eimeo Beach - 3 min drive - 3.0 km
  • Eimeo Road State School - 5 min drive - 6.6 km
  • Northern Beaches Central Shopping Centre - 6 min drive - 7.0 km
  • Northern Beaches Bowls Club - 6 min drive - 7.4 km
  • Bucasia Beach - 9 min drive - 9.9 km

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The Andergrove Tavern - ‬14 min drive
  • ‪The Coffee Shop Northern Beaches - ‬6 min drive
  • ‪Sorbellos - ‬13 min drive
  • ‪Red Rooster - ‬12 min drive

About this property

The Resort @ Dolphin Heads

The Resort @ Dolphin Heads offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at The Resort @ Dolphin Heads. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mackay hotel.

  • 50 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Fridges and microwaves are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Shakespeare Motel
Mackay
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 414 reviews
The price is NZ$174
includes taxes & fees
21 May - 22 May
Shakespeare Motel

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 3830574

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

Frequently asked questions

What is the cancellation policy at The Resort @ Dolphin Heads?

The Resort @ Dolphin Heads offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Resort @ Dolphin Heads?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at The Resort @ Dolphin Heads on 25 May 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Resort @ Dolphin Heads?

Yep, The Resort @ Dolphin Heads has a free self car park. Onsite parking is limited.

Are there any beaches close to The Resort @ Dolphin Heads?

The closest beach to The Resort @ Dolphin Heads is Eimeo Beach (0.3 km).

Does The Resort @ Dolphin Heads have a pool?

The Resort @ Dolphin Heads has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes The Resort @ Dolphin Heads a romantic place to stay?

Al fresco dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Resort @ Dolphin Heads.

Does The Resort @ Dolphin Heads serve breakfast?

Yep, cooked-to-order breakfast is served at weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Resort @ Dolphin Heads?

No, The Resort @ Dolphin Heads does not offer an airport shuttle service.

Is there a bar or restaurant at The Resort @ Dolphin Heads?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at The Resort @ Dolphin Heads?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Resort @ Dolphin Heads?

No, only service animals are allowed.

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 118 out of 501 reviews
Rating 8 - Good. 201 out of 501 reviews
Rating 6 - Okay. 106 out of 501 reviews
Rating 4 - Poor. 57 out of 501 reviews
Rating 2 - Terrible. 19 out of 501 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

melinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needed better cleaning bed was like sleeping on a rock
Stayed 2 nights in Mar 2026

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was in need of a decent clean. Thick dust on bathroom vent and on framed pictures in room. Sheer curtain mouldy and falling apart. Entry door sticks badly. Linen was clean and basic cleaning done. Such a shame this resort is run down. We booked as it said there was a restaurant but it was closed. The pool was beautiful and the grounds and gardens are well kept. Room was dated but we didn't care about that, it just needed a good clean and maintenance done. No beach access as only rock walls.
Stayed 2 nights in Mar 2026

8/10 Good

Shontay

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean
Stayed 2 nights in Feb 2026

8/10 Good

Rabeca

Travelled with partner
Liked: Cleanliness, amenities
The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
Stayed 1 night in Feb 2026

8/10 Good

Skye

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean. Beautiful view of the beach.
Stayed 3 nights in Jan 2026

6/10 Okay

MICHAEL

Liked: Staff & service
Ants everywhere upstairs all over the inside table for 3days
Stayed 4 nights in Jan 2026

6/10 Okay

Gavin

Room great pity restaurant wasn’t open on Saturday night
Stayed 1 night in Jan 2026

6/10 Okay

Vicki

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing
Stayed 1 night in Jan 2026

8/10 Good

Warren

Travelled with family, Travelled with group
Liked: Cleanliness
Room was great, view was fantastic, would recommend to others. Door lock needs replacing as very hard to open with key
Stayed 1 night in Jan 2026

8/10 Good

Vanessa

Stayed 1 night in Dec 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Spotless uncluttered room Easy check in Very obliging friendly hosts
Stayed 2 nights in Dec 2025

4/10 Poor

Kristina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was juat average, sliding door did not close properly and was very loud. Linens were slightly dirty, bathroom light was broken and didnt turn on, tv was broken and didnt work. Staff was very limited so couldnt even ask for help. The facility expected you to leave the dishes clean before leaving (otherwise a charge) however, no sink - we had to wash dishes in the bathroom sink and no supplies were prvided. Ants everywhere, door and bathroom were rusty. Plates and cutlery were limited. No instructions on how to use the pool facilities, we finally asked someone who told us there was a fob to access the pool (day 2). Views were lovely but thats about it. Pool was ok.
Stayed 8 nights in Nov 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great. The room was clean, overall a very comfortable stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Oceanview Units
Poolside Bar
Pool
Heart pool
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

6/10 Okay

nicola

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Aug 2025

6/10 Okay

Warren

Disliked: Staff & service, amenities
I found out upon arrival that the reception has been permanently closed. I managed to find someone who runs the facility who advised that all the check-in details were sent to me by email however, this message was never received. As there were no staff available through reception, my only point of contact was through the bar. Unfortunately, the bar staff were unable to assist with my queries and requests. No Wi-fi (as advised on their web site) No service on the room for my week long stay. The pool was closed for repairs and maintenance throughout my stay there. The evenings that I wanted to dine in the restaurant it was either closed (only open Wed - Sun) or not available on a Saturday night due to a function. Location is fantastic but unfortunately let down by a very dated and understaffed facility.
Stayed 10 nights in Aug 2025

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet stay with a lovely view.
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Travelled with partner
Disliked: Staff & service, amenities
Firstly, the name of the resort does not match the booking site, so made it more difficult to find. Was told the restaurant would be open for dinner and it wasn’t. Not what you want to hear after a 12 hour drive. And thirdly, no one on reception when we checked out at 8.45 am. And no drop box for the room key.
Stayed 1 night in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ashleigh

Stayed 2 nights in Jun 2025

2/10 Terrible

Doug

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We only had a SMS message about our accommodation, how to enter the room and there was no internet. Some personal attendence at reception would have been nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, the customer service from owners and cafe staff impeccable. The grounds are stunning with the most amazing views. Rooms were clean and well appointed. Can't wait to plan my next trip
Stayed 2 nights in Jun 2025