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Rydges Mackay Suites

4.0 star property
Hotel in Mackay with fitness centre and 24-hour business centre

Photo gallery for Rydges Mackay Suites

City view
Reception
Fridge, coffee/tea maker, electric kettle
Fridge, coffee/tea maker, electric kettle
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is NZ$254
includes taxes & fees
1 July - 2 July

Explore the area

Map
9 Gregory Street, Mackay, QLD, 4740
  • Caneland Central
    ‪13 min walk‬
  • Harrup Park
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Deluxe Spa Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Studio King

Studio King

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Spa Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Family Room

Living area

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

About the area

Mackay

Rydges Mackay Suites puts you in the heart of Mackay, within just a 10-minute stroll of Artspace Mackay and Jubilee Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Moss on Wood, serves local and international cuisine and is open for breakfast, lunch and dinner. Moss on Wood Bar is the hotel's own bar. 4 meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Mackay hotel include Mackay Enertainment and Convention Centre and Bluewater Lagoon.

What's nearby

  • Mackay Enertainment and Convention Centre - 5 min walk - 0.5 km
  • Bluewater Lagoon - 12 min walk - 1.0 km
  • Caneland Central - 13 min walk - 1.2 km
  • Harrup Park - 2 min drive - 1.9 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Zambrero - ‬1 min walk

About this property

Rydges Mackay Suites

Hotel in Mackay with fitness centre and 24-hour business centre
Rydges Mackay Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Rydges Mackay Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Mackay hotel.

  • 90 guestrooms or units
  • 7 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rydges Mackay Suites offers 90 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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4.6 out of 5, Wonderful, 403 reviews
The price is NZ$204
includes taxes & fees
18 July - 19 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

What is the cancellation policy at Rydges Mackay Suites?

Rydges Mackay Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Mackay Suites?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Rydges Mackay Suites on 1 Jul 2025 start from NZ$253.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Mackay Suites?

Yep, Rydges Mackay Suites has a free self car park. Onsite parking is limited.

Are there any beaches close to Rydges Mackay Suites?

The closest beach to Rydges Mackay Suites is Lamberts Beach (8.7 km).

Does Rydges Mackay Suites have a pool?

Rydges Mackay Suites has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Rydges Mackay Suites serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Rydges Mackay Suites?

No, Rydges Mackay Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Mackay Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Rydges Mackay Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rydges Mackay Suites?

No, only service animals are allowed.

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice view of the city
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Quality accomodation
Stayed 1 night in Jun 2025

8/10 Good

Daniella

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs facelift
Stayed 1 night in Mar 2025

6/10 Okay

Juliet

Business traveller
Disliked: Amenities, property conditions & facilities
This property needs some refreshing. There was nothing particularly wrong with it but it was tired and dated. Not up to Rydges standard.
Stayed 1 night in Feb 2025

8/10 Good

S m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay I was impressed
Stayed 1 night in Feb 2025

4/10 Poor

Jay

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check in was wonderful
Stayed 1 night in Jan 2025

8/10 Good

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness

Ok but a few issues

The room, bed, bathroom, parking were all ok however the aircon vent was filthy and looked like covered in mould. The old $100 deposit to be repaid in 5+ days is rediculous - should be refunded much more quickly.
Stayed 1 night in Jan 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
Stayed 4 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Kayleen

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area with easy access to dining options
Stayed 1 night in Dec 2024

4/10 Poor

Warren

Stayed 1 night in Nov 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are not sound proof and very noisy from outside noise. Wasn’t hot weather but the air conditioning system was not getting cold enough
Stayed 2 nights in Oct 2024

6/10 Okay

Rocco, Melbourne

Stayed 2 nights in Oct 2024

8/10 Good

Glen

Stayed 1 night in Oct 2024

10/10 Excellent

Lenilton

Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell, glenella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Karlie

Stayed 3 nights in Sep 2024

6/10 Okay

Jodie

We were upgraded to a room with a disability shower which was not what I consider an upgrade to be.
Stayed 1 night in Sep 2024