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Quest Mackay on Gordon

Photo gallery for Quest Mackay on Gordon

A multi-story hotel with balconies, large windows, and a prominent sign.
A modern kitchen with dark cabinets, a wooden dining table, and a city view through large windows.
Outdoor pool
Front of property – evening/night
A modern hotel room with a large window, a sofa, a desk, a chair, a small table, and a TV.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$288
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪13 min walk‬
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Bluewater Lagoon
    ‪15 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Studio

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a window with curtains.

Studio

9.4 out of 10
Exceptional
(29 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A modern hotel room with a large window, a flat-screen TV, a desk with a chair, a sofa, and a small round ottoman.

One Bedroom Apartment

9.6 out of 10
Exceptional
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A modern living room with a grey sofa, a round coffee table, and a flat-screen TV.

Two Bedroom Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Studio Executive

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view.

Studio Executive

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Executive Apartment

A modern living room with a grey sofa, a round coffee table, and a dining area with a table and chairs.

One Bedroom Executive Apartment

9.8 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

A modern living room with a sofa, dining table, chairs, a TV, and a small table with a plant.

Executive Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for One Bedroom Accessible Apartment

A modern living room with a grey sofa, a round coffee table, and a dining area with a table and chairs.

One Bedroom Accessible Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

About the area

Mackay

A luxury stay in Mackay awaits you at Quest Mackay on Gordon. Within just a 15-minute stroll, you'll find Artspace Mackay and Mackay Enertainment and Convention Centre. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find spa services and laundry facilities. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class City Centre hotel include Jubilee Park and Ken Burgess Orchid House.

What's nearby

  • Artspace Mackay - 10 min walk - 0.9 km
  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Caneland Central - 15 min walk - 1.3 km
  • Bluewater Lagoon - 15 min walk - 1.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪The Dispensary - ‬5 min walk
  • ‪Taylor's Hotel - ‬7 min walk

About this property

Quest Mackay on Gordon

Quest Mackay on Gordon offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 113 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
Quest Mackay on Gordon offers 113 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Laptop workspace, free WiFi, bed sheets
Oaks Mackay Rivermarque Hotel
City Centre
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 582 reviews
The price is NZ$252
includes taxes & fees
2 Aug - 3 Aug
Oaks Mackay Rivermarque Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per day)
  • Limited number of on-site self parking spaces per unit

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 AM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

What is the cancellation policy at Quest Mackay on Gordon?

Quest Mackay on Gordon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Mackay on Gordon?

As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 17 Aug 2026 start from NZ$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Mackay on Gordon?

Yep, Quest Mackay on Gordon has a covered self car park for AUD 15 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Quest Mackay on Gordon?

The closest beach to Quest Mackay on Gordon is Lamberts Beach (8.6 km).

Is there a spa on site at Quest Mackay on Gordon?

There's no onsite spa, but this property does offer spa services.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon has an outdoor pool.

Is there a free airport shuttle available at Quest Mackay on Gordon?

No, Quest Mackay on Gordon does not offer an airport shuttle service.

What time are check-in & check-out at Quest Mackay on Gordon?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Mackay on Gordon?

No, only service animals are allowed.

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 328 out of 480 reviews
Rating 8 - Good. 112 out of 480 reviews
Rating 6 - Okay. 20 out of 480 reviews
Rating 4 - Poor. 15 out of 480 reviews
Rating 2 - Terrible. 5 out of 480 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So neat, tidy and clean. Always a pleasure staying here. Very convenient in a safe area.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very quiet and clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for Mackay. Reasonably priced and good facility
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Room is good, staff were really friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Amazing helpful staff, very clean room, great ym and bbq area, great position
Can be king or 2 single, spacious even as singles
Nicely equipped kitchen
Lounge area
Nice shower size
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at quest. Great service and the amenities are always great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city .
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location We asked for quiet room , it was Bed comfortable
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised with our apartment Very roomy Excellent facilities. Would definitely stay there again
Stayed 2 nights in Aug 2025