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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property
Family-friendly hotel with free water park access and free airport shuttle

Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Reception
Exterior
Standard Room, 1 King Bed with Sofa bed
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Laundry
The current price is NZ$166
includes taxes & fees
6 July - 7 July

Explore the area

Map
1109 Fourier Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Pool Access

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(18 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madison

A family-friendly stay in Madison awaits you at Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll be 1.9 km (1.2 mi) from Capital Brewery and 2.3 km (1.4 mi) from Pleasant View Golf Course. Highlights at this hotel include 4 bars/lounges, a free water park and a restaurant. .The restaurant, Benvenutos Italian Grill, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the 24-hour gym, kids' swimming pool, waterslide and lifeguards on site. 6800 square feet (632 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3-property class Madison hotel include University of Wisconsin-Madison and University of Wisconsin Hospital and Clinics.

What's nearby

  • West Towne Mall - 4 min drive - 3.2 km
  • Hilldale Shopping Center - 9 min drive - 7.9 km
  • University of Wisconsin-Madison - 11 min drive - 10.0 km
  • University of Wisconsin Hospital and Clinics - 11 min drive - 10.0 km
  • Camp Randall Stadium - 13 min drive - 11.8 km

Getting around

  • Madison Station - 21 min drive
  • Dane County Regional Airport (MSN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Tanner's Bar & Grill - ‬14 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly hotel with free water park access and free airport shuttle
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available 24 hours), An area shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

  • 1 building
  • 157 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • Conference rooms
  • 6800 sq ft of conference space
  • 632 sq. m of conference space
  • Built in 2000
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Exterior

Hampton Inn & Suites Madison-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$251
includes taxes & fees
24 July - 25 July
Hampton Inn & Suites Madison-West

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Madison West - Middleton by IHG on 6 Jul 2025 start from NZ$165.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Yep, Holiday Inn Hotel & Suites Madison West - Middleton by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

The closest beach to Holiday Inn Hotel & Suites Madison West - Middleton by IHG is Spring Harbor Beach (4.4 km).

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have a pool?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG has a kids' pool. The pool is open 9:00 AM to 9:00 PM.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have a waterslide?

Yep, this property has a waterslide!

What makes Holiday Inn Hotel & Suites Madison West - Middleton by IHG a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Hotel & Suites Madison West - Middleton by IHG.

Is Holiday Inn Hotel & Suites Madison West - Middleton by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel & Suites Madison West - Middleton by IHG is a hit with families.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG serve breakfast?

You bet, breakfast is on offer daily.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Yep, you can grab a meal at Holiday Inn Hotel & Suites Madison West - Middleton by IHG's onsite restaurant that serves Italian cuisine.The dining venue is closed on Christmas Day.

What time are check-in & check-out at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

No, only service animals are allowed.

Is there a golf course on site at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

There is a golf course next to Holiday Inn Hotel & Suites Madison West - Middleton by IHG.

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 183 out of 326 reviews
Rating 8 - Good. 70 out of 326 reviews
Rating 6 - Okay. 43 out of 326 reviews
Rating 4 - Poor. 14 out of 326 reviews
Rating 2 - Terrible. 16 out of 326 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room, pool, parking, pleasantly unexpected balcony overlooking pool. The breakfast was top notch. I will be staying there again.
Stayed 1 night in Mar 2025

2/10 Terrible

Lakeitha

Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

4/10 Poor

Laurel

Travelled with family
Disliked: Cleanliness, staff & service

Crappy Manager

Unfortunately we had a horrible night stay due to being placed on the same floor as bunch of high schoolers during the state hockey meet. The noise was ridiculous and the pranks were obnoxious and late. I’ve tried three times to contact the hotel manager and have not even heard back. Very disappointing! Also, our bathroom was gross and has a hole in the wall that no one bothered to patch apparently.
Stayed 1 night in Mar 2025

2/10 Terrible

Yesenia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Becky

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The floor in the hallway and our room was not vacuumed. The halls smelled like smoke, the ice machine on our floor didn’t work, the garbage in the hall smelled like someone threw dirty diapers in it.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family fun

It was wonderful the waterpark was amazing the free breakfast was a good spread and delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great retreat with kids under 15. Pool is nice and staff is pleasant. Friday and Saturday the front bar is open for food and drink service. Be careful where your room is. We stayed in a room over yhe banquet hall during a wedding and our room vibrated until Midnight due to the Dj
Stayed 2 nights in Feb 2025

4/10 Poor

Connie

Liked: Cleanliness
Bar and restaurant were both closed. We chose this hotel because we wanted convenience and we did not get it.
Stayed 1 night in Mar 2025

4/10 Poor

Alexander

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Check in lady was rude as hell. No customer service at all. You could tell she was just pissed she was at work. Told us the bar was open on sunday. No bars were open all day
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Very nice hotel! Room was huge for a king suite! Bed and pull out bed were super comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

mahmoud, Evanston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Very cool pool for kids Everything is conveniently located The restaurant is ok I would go with just pizza Prime rib was not good
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Hannah

Travelled with family
Disliked: Property conditions & facilities, room comfort

Just kept getting worse.

Waited over for 30 min to check in just to get to our room and the key cards didn’t work. Had to go wait in line for another half hour just to get into my room. Got the kids ready to go swim the main reason we got the hotel was for the pool and amenities of the pool. The basketball hoop was broken but didn’t matter anyway because the pool has to be shut down due to mechanical issues for the remainder of the night. We were only staying one night. The hallway smelt like a sewer spill on the third floor. And everytime you touched the elevator button it shocked you not sure if there was a short or what.
Stayed 1 night in Feb 2025

10/10 Excellent

ESMERALDA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia, Coral Gables

Stayed 1 night in Feb 2025

8/10 Good

Keneisha

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2025