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Room Mate Macarena, Madrid Gran Vía

3.0 star property
Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool

Photo gallery for Room Mate Macarena, Madrid Gran Vía

Rooftop terrace
Porch
Reception
Standard Room (View)
Daily buffet breakfast (EUR 19.95 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$436
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Gran Vía 43, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(94 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior)

Standard Room (Exterior)

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View)

Standard Room (View)

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

Junior Suite (Gran Via view)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view)

Suite (Gran Via view)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2019
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Room Mate Macarena, Madrid Gran Vía places you in the centre of Madrid,connected to a shopping centre and within a short 5-minute stroll of popular places like Gran Via and Plaza de España - Princesa. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own poolside bar. Enjoy the seasonal outdoor swimming pool, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and noon. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Puerta del Sol and Plaza Mayor.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km
  • Prado Museum - 18 min walk - 1.5 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Papizza - ‬1 min walk
  • ‪Honest Greens - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Sky Lounge Hotel Indigo - ‬1 min walk
  • ‪Re:fuel - ‬2 min walk

About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena, Madrid Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 9 levels
  • Built in 1946
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar by the pool
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Frequently asked questions

What is the cancellation policy at Room Mate Macarena, Madrid Gran Vía?

Room Mate Macarena, Madrid Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Room Mate Macarena, Madrid Gran Vía?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Room Mate Macarena, Madrid Gran Vía on 19 Oct 2025 start from NZ$435.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Room Mate Macarena, Madrid Gran Vía have a pool?

Room Mate Macarena, Madrid Gran Vía has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:30 AM to 6:30 PM (Seasonal outdoor pool open from May 10 to September 30).

Does Room Mate Macarena, Madrid Gran Vía serve breakfast?

Yeah, our visitors quite like the buffet brekkie here! Served daily between 7:00 AM and noon, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Room Mate Macarena, Madrid Gran Vía?

No, Room Mate Macarena, Madrid Gran Vía does not offer an airport shuttle service.

What time are check-in & check-out at Room Mate Macarena, Madrid Gran Vía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Room Mate Macarena, Madrid Gran Vía?

No, only service animals are allowed.

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 894 out of 1232 reviews
Rating 8 - Good. 255 out of 1232 reviews
Rating 6 - Okay. 66 out of 1232 reviews
Rating 4 - Poor. 6 out of 1232 reviews
Rating 2 - Terrible. 11 out of 1232 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean rooms and friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 6 nights in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Gran Via for the price.
Stayed 2 nights in Jun 2025

10/10 Excellent

neville

Liked: Cleanliness, amenities
This is in the perfect place , staff friendly, breakfast worth every penny and the fact you can sit upstairs by the pool refreshing in a hot Madrid highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location for shopping but old hotel

The rooms were old and small. Then the beds tilt to 1 side... so you feel like falling off.
Stayed 1 night in Jun 2025

8/10 Good

Brenda, Rio Piedras

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location doesn’t get better than this. Breakfast buffet was fantastic. Room was quiet and clean. Didn’t like the lack of privacy, since it doesn’t have a door to the bathroom. The front desk staff informed me that they are in the process of installing a curtain. That would be great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice property and the front desk people were very nice. I wish the pool was open later because we like to go site seeing and then return to the hotel to swim, but it closed at 6:30 pm.
Stayed 6 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great find! Couldn’t be more in a more central location and the rooms have every comfort and amenity of a five star hotel. Will definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Randelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes y hermoso
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the design-forward aesthetic. Great bed and pillows.
Stayed 3 nights in Jun 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, room was very clean and good size and it has a nice rooftop
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel with a stunning rooftop bar & pool, beautiful breakfast spread and super walkable to lots of restaurants and activities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this hotel was in the heart of Madrid, I was able to walk to so many places! Rooftop pool and bar were beautiful! Highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

Ines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious and clean. The hotel is walking distance to everything we needed to see. The rooftop pool and bar are inviting and relaxing. The staff was very accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 5 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención, excelente desayuno, y apoyo generoso del staff, descato a Manuela quuien nos recomendó que hacer en mi caso que venía con una bronquitis desde Italia. Recomiendo al hotel y volvería a hospedarme.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zijo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel; great breakfast; friendly staff
Stayed 10 nights in May 2025

4/10 Poor

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El peor servicio al cliente. Somos clientes frecuentes de este hotel desde hace años y antes el servicio era excelente, pero ya no queda el mismo personal en recepción y las personas actuales tienen cero empatía y cero disposición para ayudar. Al hacer mi reserva, escribí de inmediato indicando que llegaría muy temprano, tipo 8 a.m., después de un viaje de 8 horas, y pedí si era posible que me ayudaran con una habitación un poco antes. Nunca me respondieron. Al llegar, nos dijeron que no era posible porque el hotel estaba lleno. Entendible… hasta que vimos lo que pasó después. Nos sentamos en la recepción literalmente agotados, y vimos pasar a muchas personas haciendo check-out. Pasaron las horas, nos vieron dormidos en la recepción, salimos a comer, regresamos, y aun así no nos entregaron habitación hasta exactamente las 3:00 p.m. Si vas a llegar temprano a Madrid, elige cualquier otro hotel menos este. Viajo a Madrid con frecuencia y casi todos los hoteles, aunque no tengan habitación lista, te ofrecen opciones: pagar un early check-in o te ayudan de alguna manera. Aquí, ni una cosa ni la otra. Una gran decepción. Ya no es lo que era.
Stayed 1 night in Jun 2025

8/10 Good

Janessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025