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Quality Inn Massena

2.5 star property
Hotel in Massena with free breakfast and fitness centre

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Photo gallery for Quality Inn Massena

Lobby
Exterior
Pillow-top beds, desk, iron/ironing board, cots/infant beds
Free daily buffet breakfast
Lobby
Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
10 W Orvis St, Massena, NY, 13662
  • Popular LocationMassena Museum1 min walk
  • Popular LocationHarte Haven Shopping Center17 min walk
  • Popular LocationEisenhower Locks8 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Cots/infant beds
Pillow-top bed
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Cots/infant beds
Pillow-top bed
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Fridge
HDTV
Cots/infant beds
Pillow-top bed
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Cots/infant beds
Pillow-top bed
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Super 8 by Wyndham Massena NY
Parking included
Free WiFi
Air conditioning
Business services
3.9 out of 5, Good, (762)
The price is NZ$179
for 1 night
includes taxes & fees
31 May - 1 Jun
Super 8 by Wyndham Massena NY

About the area

Massena

Quality Inn Massena puts you in the heart of Massena, steps from Massena Museum and within a 20-minute stroll of Harte Haven Shopping Center. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .The family restaurant, Dars Place, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Sights within a 20-minute walk of this Massena hotel include Raquette River and Bowlmor Lanes.

What's nearby

  • Massena Museum - 1 min walk
  • Harte Haven Shopping Center - 17 min walk
  • St. Lawrence Center - 5 min drive
  • Eisenhower Locks - 8 min drive
  • Robert Moses State Park - Thousand Islands - 13 min drive

Getting around

  • Cornwall Station - 24 min drive
  • Massena, NY (MSS-Massena Intl.) - 7 min drive

Restaurants

  • McDonald's - 13 min walk
  • Pizza Hut - 3 min drive
  • Taco Bell - 5 min drive
  • Tim Hortons - 8 min walk
  • McDonald's - 5 min drive

About this property

Quality Inn Massena

Hotel in Massena with free breakfast and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Massena. Free self parking is available.

Smoking is allowed in designated areas at this Massena hotel.

  • 117 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Quality Inn Massena offers 117 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Massena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dars Place

Things to do

  • Gym

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Massena Quality Inn
Quality Inn Massena
Quality Massena
Quality Hotel Massena
Quality Inn Massena Hotel
Quality Inn Massena Massena
Quality Inn Massena Hotel Massena

Frequently asked questions

What is the cancellation policy at Quality Inn Massena?

Quality Inn Massena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Massena?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Quality Inn Massena on 24 May 2024 start from NZ$194.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Massena?

Yep, Quality Inn Massena has a free self car park.

Are there any beaches close to Quality Inn Massena?

The closest beach to Quality Inn Massena is Massena Town Beach (4.1 km).

What makes Quality Inn Massena a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Quality Inn Massena.

Does Quality Inn Massena serve breakfast?

You bet, visitors quite like the free buffet brekkie here! Offered daily from 6 AM to 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Quality Inn Massena?

No, Quality Inn Massena does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn Massena?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Quality Inn Massena?

Check-in begins at 3 PM. Check-out time is noon.

Quality Inn Massena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 73 out of 288 reviews" "
Rating 8 - Good. 113 out of 288 reviews" "
Rating 6 - Okay. 52 out of 288 reviews" "
Rating 4 - Poor. 31 out of 288 reviews" "
Rating 2 - Terrible. 19 out of 288 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Tim who prepares the breakfast and dining area is one of the sweetest souls, certainly the highlight. Food was fresh and prepared with care. Thank you Tim
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
The people above our room sounded like a heard of elephants running around all night.
Stayed 4 nights in Nov 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
As I expected
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
Stayed 1 night in Sep 2023

8/10 Good

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The hotel was nice and clean , breakfast delicious and the receptionist a very knowledgeable person giving us a lot of information.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book a room here
Ended up not checking in or staying in this hotel based on the very poor appearance of the exterior. All the rooms on first floor facing the street had no drapes, mattresses standing in the window and one window was completely boarded up. The upper floors were no better. This property needs a complete overhaul.
Stayed 1 night in Sep 2023

8/10 Good

Rachel

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Great experience! Staff is great. Just outdated
Stayed 2 nights in Aug 2023