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4.2 out of 5

"My sister's paid $150 at promanade, bigger rooms, they could use swimming y " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Crowne Plaza Melbourne. Within a short 5-minute stroll, you'll find Yarra Riverfront and Melbourne Convention and Exhibition Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs, espresso makers, and free newspapers, featured in all 402 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Safes, hair dryers, and phones are also available.

The restaurant, Yugo Restaurant, serves fusion cuisine and is open for dinner. Dive Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4.5-star Melbourne Central Business District hotel include Marvel Stadium and Melbourne Central.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$176* Per night/room 6 Mar. - 7 Mar.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Melbourne ratings based on 979 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Melbourne

Everyone (717) Couples (144) Business (10) Family (81) Other (2)
2 out of 5
The room where clean, but due to the renovations it was a maze to get to your room. the pool is closed breakfest was good. it is not value for money at the moment.

Posted by on 24 Feb. 2020

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4 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Reservations

Thank you for taking the time to review your stay with us. We hope to welcome you back again soon! Kind Regards, Georgia Guerinet Marketing Executive

4 out of 5

Posted by on 19 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Reservations

Thank you for taking the time to review your stay with us. We hope to welcome you back again soon! Kind Regards, Georgia Guerinet Marketing Executive

4 out of 5

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Reservation

Thank you for taking the time to review your stay with us. We hope to welcome you back to our hotel soon! Kind Regards, Georgia Guerinet Marketing Executive

4 out of 5
My sister's paid $150 at promanade, bigger rooms, they could use swimming y

Posted by on 17 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Reservations

Thank you for taking the time to review your stay with us. We greatly appreciate your feedback and apologise for the inconvenience of our pool closure caused during your stay. We hope to welcome you back to our hotel soon. Kind Regards, Georgia Guerinet Marketing Executive

4 out of 5
Nice stay for 2 nights very close walking distance to Casino - DFO - Arts Centre etc. The only disappointing thing was - Renovations going on & everything was a bit unorganised but staff were very accommodating & apologetic . I know its probably difficult but had a lovely river view but the windows were terribly dirty !! otherwise nice weekend. would probably stay again but wait till reno's were finished.

Posted by , from Geelong on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Reservations

Dear Lyn, Thank you for joining us at Crowne Plaza Melbourne and for taking the time to share your feedback. We strive hard to make sure every guest has a great experience while staying with us so your feedback was much appreciated and we are thankful for your patience while we approach the completion of our renovations. We hope to see you again soon to experience our new facilities. Kind Regards, Georgia Guerinet Marketing Executive

4 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Reservations

Thank you for taking the time to review your stay with us. We hope you had a wonderful stay and we hope to welcome you back to our hotel soon. Kind Regards, Georgia Guerinet Marketing Executive

5 out of 5
The staff were very helpful. We were very lucky to be able to experience the new exciting reception area unveiling

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Reservations

Thank you for taking the time to review your stay with us. We were so pleased to share the first glimpse of our new reception with you and hope we can welcome you back again soon to experience the full extent of our renovations. Kind Regards, Georgia Guerinet Marketing Executive

5 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Reservations Team

Thank you for your Feedback

5 out of 5

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Reservations Team

Thank you for your Feedback

Renovations + Closures

This property is undergoing renovations from 23 July 2019 to 10 May 2020 (completion date subject to change).

The following facilities will be closed from 23 October 2019 to 29 February 2020 (dates subject to change):

  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Crowne Plaza Melbourne. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 402 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (26.5 km / 16.5 mi)
  • Train station: Southern Cross Station (1.4 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Melbourne offers 402 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:30 AM.

Yugo Restaurant - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Dive Bar - This bar specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Pow Wow - Onsite coffee shop. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests should be aware that WiFi is only complimentary for 30 minutes, per day. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
  • Self parking fee: AUD 17 per night
  • Valet parking fee: AUD 47.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Melbourne
  • Crowne Plaza Melbourne Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing https://www.wotif.co.nz/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.