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4.2 out of 5

"Terrific location close to everything. We have stayed there previously and could not recommend high enough. Fantastic value for money. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Crowne Plaza Melbourne. Within a short 5-minute stroll, you'll find Yarra Riverfront and Melbourne Convention and Exhibition Centre. Highlights at this hotel include in-room spa tubs, free WiFi and LCD TVs.

You can enjoy espresso makers, free newspapers and safes, featured in all 402 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Hairdryers, phones and irons/ironing boards are also available.

The restaurant, Hotel Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. Hotel Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Additionally, you'll find an outdoor swimming pool, free WiFi in public areas and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4.5-star Melbourne Central Business District hotel include Marvel Stadium and Melbourne Central.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$178* Per night/room 15 Dec. - 16 Dec.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Melbourne ratings based on 978 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Melbourne

Everyone (722) Couples (153) Business (10) Family (73) Other (2)
5 out of 5

Posted by on 7 Dec. 2019

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2 out of 5

Posted by on 6 Dec. 2019

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1 out of 5

Posted by on 5 Dec. 2019

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5 out of 5
Good location, friendly staff.....nice clean rooms

Posted by on 5 Dec. 2019

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2 out of 5
The reception staff were rude and condescending. I had to argue twice to ensure I got the bed configuration I booked. When trying collect the room key after checking in several hours earlier, concierge staff couldn’t find my booking or room key. They asked if I was sharing the room with someone and when I answered no they provided a female’s name. I said I didn’t know them and they asked me if I was sure.

Posted by on 4 Dec. 2019

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4 out of 5
Excellent location (close to convention centre, trams, restaurants). Undergoing renovations - therefore jackhammering and doesn’t look the best at the moment. Could not access pool.

Posted by , from Brisbane on 2 Dec. 2019

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4 out of 5
No pool and two lifts to get to room Very helpful staff at a late hour also. Fantastic views from room Slightly noisy from the restaurant outside

Posted by on 2 Dec. 2019

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2 out of 5
Noisy, didn’t have the room available that we booked or rollaway bed available.

Posted by on 2 Dec. 2019

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5 out of 5
I love that it was close to great restaurants , close to trams easy to come and go from. Quiet at night . The rooms were so clean . Comfortable beds and pillows. Friendly staff

Posted by , from Hobart on 2 Dec. 2019

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3 out of 5

Posted by on 1 Dec. 2019

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Renovations + Closures

This property is undergoing renovations from 23 July 2019 until 10 May 2020 (completion date subject to change).

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Melbourne. The hotel can provide concierge services and limo/town car service. For a fee, parking is available. You'll have access to the indoor pool and outdoor pool at a partner property. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 402 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (26.5 km / 16.5 mi)
  • Train station: Spencer Street Station (1.4 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Melbourne offers 402 forms of air-conditioned accommodation with private hot tubs and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges and espresso makers are provided. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private hot tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:30 AM.

Hotel Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Hotel Bar – This bar specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests should be aware that WiFi is only complimentary for 30 minutes, per day. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 35 for adults and AUD 10 for children (approximately)
  • Self-parking fee: AUD 17 per night
  • Valet parking fee: AUD 47.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of AUD 3

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Melbourne
  • Crowne Plaza Melbourne Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

url importing https://www.wotif.co.nz/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.