Crowne Plaza Melbourne by IHG

4.5 star property
Luxury hotel with an outdoor pool, steps from Melbourne Convention and Exhibition Centre

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • River view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(76 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Crowne Plaza Melbourne by IHG. Within a short 5-minute stroll, you'll find Melbourne Convention and Exhibition Centre and Crown Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Ottie's, serves local and international cuisine and is open for breakfast, lunch and dinner. Dive Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the free pool cabanas and pool loungers. 12949 square feet (1203 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Docklands hotel include SEA LIFE Melbourne and DFO South Wharf.

What's nearby

  • Crown Casino - 2 min walk - 0.2 km
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • SEA LIFE Melbourne - 3 min walk - 0.3 km
  • DFO South Wharf - 7 min walk - 0.6 km
  • Bourke Street Mall - 15 min walk - 1.3 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Zero Gradi - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk
  • ‪Lumia - ‬3 min walk

About this property

Crowne Plaza Melbourne by IHG

Luxury hotel with an outdoor pool, steps from Melbourne Convention and Exhibition Centre
Crowne Plaza Melbourne by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 12949 square feet (1203 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12949 sq ft of conference space
  • 1203 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (12,949 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults and AUD 25 to 25 for children
  • Covered self-parking fee: AUD 45 per night
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on 15 Feb 2026 start from NZ$212.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Melbourne by IHG?

Yep, Crowne Plaza Melbourne by IHG has a secured covered self car park for AUD 45 per night. A self car park is also available, for a fee.

Are there any beaches close to Crowne Plaza Melbourne by IHG?

The closest beach to Crowne Plaza Melbourne by IHG is St Kilda Beach (5.5 km).

Does Crowne Plaza Melbourne by IHG have a pool?

Crowne Plaza Melbourne by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes Crowne Plaza Melbourne by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Melbourne by IHG.

Is Crowne Plaza Melbourne by IHG family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Melbourne by IHG is a hit with families.

Does Crowne Plaza Melbourne by IHG serve breakfast?

Yep, our travelers can't get enough of the buffet breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Melbourne by IHG?

No, Crowne Plaza Melbourne by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Melbourne by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Melbourne by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Melbourne by IHG?

No, only service animals are allowed.

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time at this hotel & couldn’t fault it. Amazing room with an amazing view, great location, beautiful & helpful staff, great food & great pool. Booked for one night but extended to two. Will definitely be back - thank you!
Stayed 1 night in Jan 2026

6/10 Okay

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
When we booked our room in advance I asked for a room with a view as it was my partners birthday. I was guaranteed a room with a view. Upon arrival and post checking in we entered our room. The curtains were opened and disappointingly our view was a grey cemented wall, extremely disappointed with this. Breakfast was amazing and the bed was extremely comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and staff. Room very clean and premium.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lobby area clean and modern looking and all staff friendly and helpful. Hotel in a great location in free tram zone and a short walk to casino and DFO
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Neat, Comfortable and very staff friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Fantastic view of the Yarra river. Great walking distance to restaurants, cafes and bars.
Stayed 4 nights in Dec 2025

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay at Crowne Plaza Melbourne for my partner and I over the NewYears Eve/ Day celebrations. We experienced ample friendly and helpful staff during our stay, which was a pleasant surprise, as most places are running understaffed. Excellent and efficient check in and out process. Lovely breakfast with good variety of food. Again plenty of staff to assist and clear tables. Location was great, convenient to NYE celebrations along the river and Melbourne CBD for shopping. Thanks for the great stay Crowne Plaza. See you again next year.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!!
Stayed 2 nights in Dec 2025

2/10 Terrible

Ollie

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t find the entry ramp with the road work construction
Stayed 1 night in Dec 2025

6/10 Okay

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fresh towels had makeup on them. Quite noisy rooms. Close to crown casino, aquarium , marvel stadium Great position.
Stayed 1 night in Dec 2025

8/10 Good

Ida

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, staff was friendly, loved the free water machine under the gingerbread house. Would come back again. The renovation made it difficult to get in and out, otherwise it is a pretty good hotel.
Stayed 3 nights in Dec 2025

8/10 Good

Bronwyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Selena

Travelled with partner
Liked: Cleanliness
Dining room and surrounds are dated. In room dining was terrible. Buffet breakfast was disorganised
Stayed 1 night in Dec 2025

10/10 Excellent

Deni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Amenities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent service and top housekeeping the staff were always frendly
Stayed 6 nights in Nov 2025

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The construction around the hotel while I know is temporary it was annoying how on Saturday the footpath was blocked and made getting to the stairs at the hotel difficult.
Stayed 6 nights in Nov 2025

8/10 Good

Stephanie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ease to the Convention Center was awesome! Was a bit noisy at night. Could hear scooters and people walking by. Room was ready early, as requested, which was super convenient as needed for event.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay at the hotel was very enjoyable, with comfortable rooms and excellent service from the reception and concierge teams, who were consistently friendly and helpful. Unfortunately, two issues prevented the experience from being perfect. Firstly, despite pre-booking valet parking for a specific time to attend a wedding, we had to wait 20 minutes for our car to be returned. This caused us to arrive late and enter alongside the bride, which was quite embarrassing. Secondly, at breakfast several items in the bain-marie were only lukewarm or cold, which was disappointing given the otherwise high standard. With better coordination—particularly around valet service and breakfast food temperature—this would have been an outstanding stay. We hope these points can be addressed, as we would happily return if these small but impactful issues are resolved.
Stayed 2 nights in Nov 2025

8/10 Good

TAYLOR

Stayed 3 nights in Oct 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice buffet breakfast, updated guest rooms. I would definitely stay there again and recommend to others.
Stayed 8 nights in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from check in until check out was excellent. Lovely staff
Stayed 1 night in Nov 2025

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly service. The breakfast is great. The gym is very well equipped and filled with natural light (not small or dingy).
Stayed 1 night in Nov 2025