4.2 out of 5

"Nice beautiful place to stay and very reasonable prices, shout out to concierge who helped me with my hotel pickup to airport in the morning " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A family-friendly stay in Melbourne awaits you at Mercure Melbourne Albert Park. You'll be 2.2 km (1.4 mi) from St Kilda Beach and 2.8 km (1.7 mi) from Royal Botanic Gardens. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 209 rooms feature free WiFi, free wired Internet and sofa beds. In-room dining is easy with amenities like fridges and round-the-clock room service. Additionally, coffee/tea makers, safes and hairdryers are available.

The fine-dining restaurant, Windows Restaurant, serves local cuisine and is open for breakfast and dinner. Atrium bar & lounge is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the fitness centre, spa tub, sauna and pool loungers. Business travellers can take advantage of a conference centre and a 24-hour business centre. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Melbourne hotel, you'll be 4 km (2.5 mi) from SEA LIFE Melbourne and 4.3 km (2.7 mi) from Melbourne Cricket Ground.

Check in After 10pm ONLY- Run of House

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
NZ$93* Per night/room 22 Sep. - 23 Sep.

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Mercure Melbourne Albert Park ratings based on 987 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Melbourne Albert Park

Everyone (664) Couples (210) Business (15) Family (92)
5 out of 5
Property nicely located next to Albert Park with views to the lake. Close to the city and public transport. Overall good service and great room.

Posted by on 15 Sep. 2019

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5 out of 5
Valet parking was a nice surprise! Check-in staff member was super helpful and friendly. Room service food was great and lovely staff member who delivered it. Great view of the lake!

Posted by on 13 Sep. 2019

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4 out of 5
I did not hear anyone else on the floor my room was on. I slwpt really well due to this. I would definitely stay here again.

Posted by , from Sydney on 7 Sep. 2019

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5 out of 5
Great location, great staff and very happy with overall stay.

Posted by on 2 Sep. 2019

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5 out of 5

Posted by on 27 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Jb

Thank you for your feedback- we hope you enjoyed your time with us.

5 out of 5
The room was enormous, lovely and clean, great layout, great views of the lake. The staff at front check in were rather slow

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by JB

Thank you for your feedback. We hope you enjoyed your time while in Melbourne.

3 out of 5
The included breakfast was very average. The A/C was too cold and the thermostat controls didn't seem to be have much affect.

Posted by on 15 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by JB

Good Afternoon, Thank you for your feedback- we really appreciate it. We do apologize for the a/c issues you experienced. We hope the rest of your stay was comfortable and enjoyable.

4 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by JB

Thank you for your feedback- we hope you enjoyed your stay!

2 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by JB

Thank you for your feedback- we hope you enjoyed your stay. We hope to see you again soon.

5 out of 5
Great customer service & central location. We were happy and would visit again.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by MT

Good afternoon, Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing to stay with the Mercure Melbourne Albert Park and we look forward to welcoming you back in the near future. Kind regards, Michael Thomas General Manager

About the Mercure Melbourne Albert Park

Location 63 Queens Road, Melbourne, VIC 3004

Property Features

As a guest of Mercure Melbourne Albert Park, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the family-friendly Mercure Melbourne Albert Park. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 209 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (30.1 km / 18.7 mi)
  • Train station: Flinders Street Station (4.1 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Melbourne Albert Park offers 209 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Windows Restaurant – Overlooking the golf course and garden, this fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Espresso Bar – Overlooking the golf course and garden, this Cafe specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.

Atrium bar & lounge – Overlooking the golf course and garden, this cocktail bar specialises in local cuisine and only serves dinner. Happy hour is offered.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 30 for children (approximately)
  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (from 4 to 14 years old)
  • Self-parking fee: AUD 20 per day
  • Valet parking fee: AUD 35 per day (in/out privileges)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Albert
  • Mercure Albert Hotel
  • Mercure Albert Hotel Melbourne Park
  • Mercure Melbourne Albert Park
  • Mercure Melbourne Park
  • Mercure Melbourne Albert Park Hotel
  • Mercure Albert Park Hotel
  • Mercure Albert Park
  • Mercure Melbourne Albert Park Hotel
  • Mercure Melbourne Albert Park Melbourne
  • Mercure Melbourne Albert Park Hotel Melbourne

You should know

  • Mercure Melbourne Albert Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
url importing https://www.wotif.co.nz/Melbourne-Hotels-Mercure-Melbourne-Albert-Park.h1652705-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.