Hotel Chadstone Melbourne MGallery Collection

5.0 star property
Luxury Melbourne hotel connected to a shopping centre, steps from Chadstone Shopping Mall

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Des Créateurs)

Penthouse (Des Créateurs)

Penthouse (Des Créateurs)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Melbourne

At Hotel Chadstone Melbourne MGallery Collection, you'll be connected to a shopping centre and steps from Chadstone Shopping Mall. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and facials. Altus Rooftop Bar is the hotel's own rooftop bar. Enjoy the gym, Hot tub and pool loungers as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Malvern East hotel include Monash University and Caulfield Racecourse.

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 km
  • Holmesglen Institute - 17 min walk - 1.5 km
  • Outer Circle Rail Trail - 7 min drive - 5.3 km
  • Crown Casino - 16 min drive - 17.0 km
  • Marvel Stadium - 18 min drive - 18.2 km

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪New Shanghai Chadstone - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Laurent - ‬7 min walk
  • ‪Shanghai Red - ‬3 min walk
  • ‪PappaRich - ‬3 min walk

About this property

Hotel Chadstone Melbourne MGallery Collection

Luxury Melbourne hotel connected to a shopping centre, steps from Chadstone Shopping Mall
Hotel Chadstone Melbourne MGallery Collection offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery Collection. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 95 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 45 to 45 for adults and AUD 45 to 45 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping centre
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 45 to 45 for adults and AUD 45 to 45 for children
  • Covered self-parking fee: AUD 50 per day (in/out privileges)
  • Valet parking fee: AUD 95 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, mobile payments and Apple Pay. This property uses solar energy.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Frequently asked questions

What is the cancellation policy at Hotel Chadstone Melbourne MGallery Collection?

Hotel Chadstone Melbourne MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chadstone Melbourne MGallery Collection?

As of 27 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery Collection on 13 Jan 2026 start from NZ$289.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Chadstone Melbourne MGallery Collection?

Yep, Hotel Chadstone Melbourne MGallery Collection has a covered self car park with in/out privileges for AUD 50 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Chadstone Melbourne MGallery Collection?

The closest beach to Hotel Chadstone Melbourne MGallery Collection is Brighton Beach (9 km).

Is there a spa on site at Hotel Chadstone Melbourne MGallery Collection?

Yep, there is an onsite spa at Hotel Chadstone Melbourne MGallery Collection. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Chadstone Melbourne MGallery Collection have a pool?

Hotel Chadstone Melbourne MGallery Collection has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel Chadstone Melbourne MGallery Collection a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Chadstone Melbourne MGallery Collection.

Is Hotel Chadstone Melbourne MGallery Collection family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chadstone Melbourne MGallery Collection is a hit with families.

Does Hotel Chadstone Melbourne MGallery Collection serve breakfast?

Yep, buffet breakfast is on offer weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Chadstone Melbourne MGallery Collection?

No, Hotel Chadstone Melbourne MGallery Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Chadstone Melbourne MGallery Collection?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Monday, Tuesday, Wednesday and Sunday.

What time are check-in & check-out at Hotel Chadstone Melbourne MGallery Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Chadstone Melbourne MGallery Collection?

No, only service animals are allowed.

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 395 out of 600 reviews
Rating 8 - Good. 124 out of 600 reviews
Rating 6 - Okay. 45 out of 600 reviews
Rating 4 - Poor. 21 out of 600 reviews
Rating 2 - Terrible. 15 out of 600 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go shopping very good valet parking thoroughly enjoyed the stay all staff were excellent and very polite can you please say thank you to all of your staff
Stayed 2 nights in Nov 2025

10/10 Excellent

maureen

Liked: Cleanliness, amenities, property conditions & facilities
room was fabulous staff were lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Finding the hotel parking was not easy. Reception did their best to describe how to find it but we still drove around and around. Perhaps some signage would be handy?
Stayed 1 night in Oct 2025

8/10 Good

Renea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic, facilities and convenience to shopping centre was great. Would loved to have given 5 stars but the bed was ok but not great. Maybe you can invest in pillow tops for your mattress's and more comfortable pillows. I realise this is personal preference but the bed was too hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where good, arrived at 3:00 pm room not ready had to wait 15 minutes, had to advise front desk to clean room. We think room cleaning service needs to improve, but everything also was great, especially the buffet breakfast. Kids love the pool.
Stayed 3 nights in Sep 2025

10/10 Excellent

farooq

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for a shopping trip to Chadstone. Great hotel. Only thing I didn’t like was the design of the bathroom. Theres no bench at all to put toiletry bags on or to do your makeup, theres just 2 sinks that look like they are plastic kegs with taps attached
Stayed 1 night in Sep 2025

10/10 Excellent

Samirali

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great first time stay

We cannot fault our stay. The experience was top notch from the moment we walked in the door. The check in staff were amazing - super friendly with a can do attitude. The room was great. It felt luxe with the golden fixtures. We will definitely be back. Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and will be back, next time I’m in town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kosta

Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was busy with young kids at end of shopping day but overall great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Lai Ying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best to shop and nice hotel too, looks new and clean
Stayed 2 nights in Aug 2025

8/10 Good

Adrian, Tai Hang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the bed mattresses were a bit soft and deformed on both sides. In the beginning, dental kit were missing, got two shaver kits instead.
Nice view from room
Stayed 7 nights in Aug 2025

8/10 Good

Eunjung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Close to shops. Nice and clean but restaurant service very poor. No time given between entree and mains.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Aug 2025

8/10 Good

Bradley, Rowville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Have access to the shoping center was a definite plus. Activities within or around the hotel, like coupons to the moves or advice on bowling or other near by activites.
Stayed 2 nights in Aug 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! The staff were so friendly and helpful
Stayed 1 night in Aug 2025