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Mercure Melbourne Southbank

4.0 star property

Photo gallery for Mercure Melbourne Southbank

Exterior
Superior Twin River View Room
A person standing by a window overlooking a cityscape with modern buildings.
In-room safe, desk, blackout curtains, soundproofing
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is NZ$171
includes taxes & fees
24 May - 25 May

Explore the area

View map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room (Accessible)

8.0 out of 10
Very good
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(74 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

8.0 out of 10
Very good
(17 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout curtains, soundproofing

Standard Queen Room

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

In-room safe, desk, blackout curtains, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Single Beds

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Mercure Welcome Melbourne

Melbourne Central Business District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,000 reviews
The price is NZ$153
includes taxes & fees
24 May - 25 May
Mercure Welcome Melbourne

About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Mercure Melbourne Southbank. Within just a 15-minute stroll, you'll find Crown Casino and Melbourne Central. Highlights at this hotel include in-room kitchenettes, free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, luggage storage and a water dispenser. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Southbank hotel include Royal Botanic Gardens and Marvel Stadium.

What's nearby

  • Eureka Tower - 1 min walk - 0.0 km
  • Melbourne Skydeck - 1 min walk - 0.1 km
  • Southbank Promenade - 2 min walk - 0.2 km
  • Crown Casino - 10 min walk - 0.9 km
  • Melbourne Central - 15 min walk - 1.3 km

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪Yarra Botanica - ‬3 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk
  • ‪BearBrass - ‬2 min walk
  • ‪Arbory Afloat - ‬7 min walk

About this property

Mercure Melbourne Southbank

Mercure Melbourne Southbank offers its guests concierge services, laundry facilities, and room service (during limited hours). Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. WiFi and wired Internet are free in public spaces. The family-friendly Mercure Melbourne Southbank also features a lift and a water dispenser. A complete renovation of Mercure Melbourne Southbank was completed in August 2023.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 11 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. 40-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
Southbank
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,003 reviews
The price is NZ$165
includes taxes & fees
24 May - 25 May
Holiday Inn Express Melbourne Southbank by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 35 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge

Travelodge Hotel Southbank Melbourne

Travelodge Southbank Melbourne

Melbourne Travel Lodge

Melbourne Travelodge

Southbank Travel Lodge

Travel Lodge Melbourne

Travelodge Melbourne

Travelodge Southbank Melbourne Hotel Melbourne

Travelodge Southbank Melbourne Hotel

Travelodge Melbourne Southbank

Frequently asked questions

What is the cancellation policy at Mercure Melbourne Southbank?

Mercure Melbourne Southbank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Melbourne Southbank?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on 24 May 2026 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Melbourne Southbank?

Onsite parking is limited.

Are there any beaches close to Mercure Melbourne Southbank?

The closest beach to Mercure Melbourne Southbank is St Kilda Beach (5.4 km).

Does Mercure Melbourne Southbank serve breakfast?

Yep, buffet breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Melbourne Southbank?

No, Mercure Melbourne Southbank does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Melbourne Southbank?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Melbourne Southbank?

No, only service animals are allowed.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1017 reviews
Rating 8 - Good. 355 out of 1017 reviews
Rating 6 - Okay. 132 out of 1017 reviews
Rating 4 - Poor. 43 out of 1017 reviews
Rating 2 - Terrible. 34 out of 1017 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was clean and met all my needs.
Stayed 3 nights in May 2026

8/10 Good

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love
Stayed 1 night in May 2026

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service
Great place to stay staff friendly rooms great
Stayed 2 nights in Apr 2026

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service
Was accidentally given a 3:45 wake up call. Maintenance entered my room early morning assuming no one was in the room likewise with housekeeping. Stood waiting for communication on buffet breakfast for five minutes no staff approached me. Will never stay here again.
Stayed 1 night in Apr 2026

8/10 Good

Meredith

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff, amazing. Property, offsite but easy. Breakfast nice. The bathroom was grotty. Dirty brown grout and grubby floors/ walls. Needs a good clean
Stayed 1 night in Apr 2026

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location was perfect. No interaction with staff as had to use self check in and checkout. This wasn’t by choice but was the only option on both occasions. The room was adequate but the bathroom was not. There was no ventilation which made the floors extremely wet and slippery.
Stayed 3 nights in Mar 2026

8/10 Good

PAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy except for the door between our room let in lots of noise from the partying neighbors. I rang reception at 12.30 am and then at 1.15 am. Eventually the noise stopped. The reception person was very helpful. I would not want a room with a adjoining door again.
Stayed 1 night in Mar 2026

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy fast and early check in. excellent location
Stayed 1 night in Mar 2026

10/10 Excellent

Yvonne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy to stay here when travelling to Melbourne. Consistent service.
Stayed 3 nights in Feb 2026

8/10 Good

brendan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

Chuck

Liked: Staff & service
Stayed 1 night in Mar 2026

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Room very clean, tidy. plenty of room. Only thing I missed having was a face cloth. All towels and shower mat were there, a wash cloth would have been handy for the shower. The cups for the tea and coffee, were a little unclean with tea/coffee crust at bottom inside of the cups. Bed very comfy
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness
The hotel is in a great location and our room was clean and comfortable. We stayed one night and had no interaction with staff at all. We chose to use the self check-in/check-out as the front desk was busy on both occasions. However, during the duration of our stay whenever we walked through the reception area the staff never looked up from the computer to smile or greet us, even when there was no other guests present. It didn’t feel particularly welcoming.
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart

Stayed 1 night in Feb 2026

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Beautiful view
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room (Deluxe King with river view). Clean, quiet, excellent location and price!
Stayed 3 nights in Feb 2026

8/10 Good

Leanne

Stayed 1 night in Jan 2026

6/10 Okay

Leanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly, room was clean...and was set up for wheelchair/ handicapped access...which was not required
Stayed 1 night in Jan 2026

6/10 Okay

Suellen

Liked: Cleanliness, amenities
Nobody at checkin desk. Waited for ages and had to get cafe staff to go get someone. Same again later when we had to validate parking. Room not seviced so had to go and request extra tea and milk. Paid a high price for a busy time, so expected better staffing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Prabhjit

Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was spotless and really comfortable, staff were all so friendly and helpful. Decent breakfast and room service too.
Stayed 3 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

8/10 Good

Frank

Stayed 1 night in Dec 2025