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"Great location and views. Apartment wasn’t the cleanest I’ve been to, and the bedding sheets etc far from good quality, I could see through bottom she ... " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Melbourne CBD Victoria Harbour Short Stay Service Apartments places you in the center of Melbourne, within just a 5-minute stroll of Collins Street and within 15 minutes of Marvel Stadium.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washing machine, free WiFi, and free wired internet. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and designer toiletries. A balcony, a living room, and a dining area are also available. Private bathrooms are not ensuite.

Enjoy the indoor swimming pool and gym. Additionally, you'll find free WiFi in public areas, laundry facilities, and a microwave in a common area. There's also the convenience of self parking.

Executive Condo, 1 Bedroom, Pool Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Elite Apartment, 2 Bedrooms, Pool Access, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Pool Access, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Comfort Apartment, 2 Bedrooms, Pool Access, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Melbourne CBD Victoria Harbour Short Stay Service Apartments ratings based on 17 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Melbourne CBD Victoria Harbour Short Stay Service Apartments

Everyone (4) Couples (4) Family (10)
3 out of 5
Great location and views. Apartment wasn’t the cleanest I’ve been to, and the bedding sheets etc far from good quality, I could see through bottom sheet was so thin.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

13 Nov. 2019 by J

Thank you for your suggestion

4 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by J

Welcome to stay again

3 out of 5
Great location. Easy communication with location manager. Very clean. Amentities made for comfotable stay. Matresses were very soft which led to a lack of restful sleep. There was only a fitted sheet on the bed, no flat sheet. The duvet was warm enough, but there was no flat sheet. I would have preferred more thickness and weight with the towels that were provided. If the beds were more comfortable this would have been the ideal place to stay in Melbourne.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Jerry

Welcome to stay again

3 out of 5
We didn’t like that we only got 1 key between 4 people. There was also stains on the bedroom floors. The couch could only fit 2 people.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

5 Dec. 2019 by J

..

1 out of 5
Very disappointed in the 2 bedroom apartment and hence we did not stay.. The kitchen had dirty dishes in the dishwasher, food crumbs all over, the stove was not clean, there was opened milk and coffee, cupboards were very greasy, the carpets were all stained and had an odour which I believe was pet urine, the beds only had a bottom sheet and doona with cover, poor quality mattress not even a 3 star hotel type, bathroom had opened and used toiletries. I have travelled extensively and even in a 3rd world country the rooms are cleaner. Very disappointed in the unit we booked. Left immediately.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by you

This is a false comment, the customer is unable to reach the hotel and asks for a free cancellation. This does not comply with the booking policy, the customer does not accept check-in and does not accept cancellation fees. After communicating with the booking platform, we cancel the customer order for free.

2 out of 5
The location is good with Tram straight out front, the quality of furnishings is of low quality and dealings with apartment management is of low standards.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

1 Jul. 2019 by Jerry

thanks for your suggestions

1 out of 5
The room wasn’t the room I booked on Wotif, was still charged same rate for a room that should have been a cheaper room. The room was not very clean also. Location was good.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

9 May 2019 by J

We will handle it as soon as possible

3 out of 5
Beds & bedding were old and uncomfortable. Couch & beds were way to low to the ground, if a person had limited mobility they would have trouble getting off the couch and out of the beds.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by jerry

Thank you for your suggestion, we will do better

2 out of 5
It had a funny smell derty carpets xxxxcccccccccccccccc

Posted by on 14 Apr. 2019

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Comment from Hotel Management

9 May 2019 by J

We will handle it as soon as possible

4 out of 5
Great location, tram stop right outside. Fantastic views over Victoria Harbour.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by j

thanks

About the Melbourne CBD Victoria Harbour Short Stay Service Apartments

Location 889 Collins Street, Docklands, VIC 3008

Property Features

Melbourne CBD Victoria Harbour Short Stay Service Apartments offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at Melbourne CBD Victoria Harbour Short Stay Service Apartments. For a fee, parking is available. This 3.5-star Melbourne apartment is smoke free.

  • 1 guestroom or unit
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Air-conditioned accommodations at Melbourne CBD Victoria Harbour Short Stay Service Apartments offer espresso makers and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Private bathrooms are not in room
  • In-room kitchen
  • Washer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the apartment include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open daily from 2:00 PM - 7:30 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [6 Waterside Place Docklands VIC 3008]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2:00 PM - 7:30 PM.
Guests arriving after hours will need to go to the following location to check in: 6 Waterside Place Docklands VIC 3008
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • No cots (infant beds) available
  • Service animals are allowed
  • Front desk opens daily at 2:00 PM
  • Front desk closes daily at 7:30 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 400.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CBD Harbour Short Stay Service Apartments Apartment
  • CBD Harbour Short Stay Service Apartments
  • CBD Harbour Short Stay Service Apartments Apartment
  • CBD Harbour Short Stay Service Apartments Apartment
  • CBD Harbour Short Stay Service Apartments

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Melbourne CBD Victoria Harbour Short Stay Service Apartments.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.