"The bathroom facilities in the room were pretty bad, small shower with pretty low fixed head. Water pressure was non existent and the water out of the ... " More
The restaurant, Meze Restaurant, is open for breakfast and dinner. Enjoy the gym and sauna. Business amenities include meeting rooms, conference space, and a business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site.
With a stay at this 4.5-star Glen Waverley hotel, you'll be 2.2 km (1.4 mi) from Waverley Private Hospital and 3.6 km (2.2 mi) from Jells Park.
28 Mar. 2024 by Ashan
Dear Alastair,I appreciate you taking the time to rate your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,Ashan AbeykoonGeneral Manager
26 Mar. 2024 by Ashan
Dear Ben,Thank you for sharing your feedback regarding your recent stay at Novotel. We sincerely apologize for any inconvenience you experienced with the bathroom facilities in your room. Your comments are essential to us, as they help us identify areas for improvement.We have already conveyed your observations to our maintenance team, who will address the water pressure issue and assess the shower fixtures. Additionally, we appreciate your input regarding the television and room size. Rest assured, we are committed to enhancing our guests’ experience, and we will take steps to ensure a more comfortable and modern environment.We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with an improved and enjoyable stay.Sincerely,Ashan AbeykoonGeneral Manager
26 Mar. 2024 by Ashan
Dear Sioban,Thank you for sharing your feedback following your recent stay at Novotel. We appreciate your positive comments about the quiet and clean environment, as well as the comfort of our beds. Your satisfaction is our priority, and we are pleased to hear that these aspects met your expectations.We apologize for any inconvenience caused by the narrow shower in your room. Your observations are valuable to us, and we have passed your feedback to our maintenance team to assess the situation. Rest assured, we take your feedback seriously, and we will explore options to improve the shower space for our guests.We hope to welcome you back soon, and we appreciate your loyalty to Novotel.Sincerely,Ashan Abeykoon,General Manager
26 Mar. 2024 by Ashan
Dear Gina,Thank you for taking the time to share your experience at Novotel. We are delighted to hear that you enjoyed the convenience of our location, the comfort of our beds, and the variety of breakfast choices. Your positive feedback regarding the shower, shampoo, hair dryer, and pillows is much appreciated.Our team works diligently to ensure a pleasant stay for all our guests, and we are thrilled that you found our staff to be accommodating. We take pride in providing exceptional service, and your kind words motivate us to continue delivering the best possible experience.We look forward to welcoming you back to Novotel soon. Thank you for choosing us for your stay.Sincerely,Ashan Abeykoon,General Manager
2 Feb. 2024 by Ashan
Dear Robby,Thank you for your review. We are delighted to hear that you found your room tidy and the room service menu reasonable and of high quality. We take pride in providing our guests with the best possible experience and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon. If you have any further feedback or concerns, please do not hesitate to contact us. Regards,Ashan AbeykoonGeneral Manager
6 Dec. 2023 by Ashan Abeykoon, General Manager
Dear Adam,Thank you very much for your positive review from your recent stay here at Novotel Melbourne Glen Waverley.We are pleased to hear you enjoyed our hotels location and that you had a comfortable stay.We look forward to welcoming you back again soon.
28 Nov. 2023 by Ashan
Dear Wendy, Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our fantastic location. Your feedback is greatly appreciated and look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Ashan AbeykoonGeneral Manager
24 Oct. 2023 by Ashan Abeykoon- General Manager
Dear Andre,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.
23 Oct. 2023 by Ashan Abeykoon
Dear Alisha,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
8 Oct. 2023 by Mannoj Arora Guest Service Manager
Dear Suzanne,Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our pool facility and found our staff nice and friendly. Your feedback is greatly appreciated and will be shared with our team. We're committed to ensuring that every guest's visit is exceptional, and we look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Mannoj AroraGuest Service Manager
Novotel Melbourne Glen Waverley offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. The luxury Novotel Melbourne Glen Waverley also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Melbourne Glen Waverley offers 200 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Meze Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.