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4.5 out of 5

"The bathroom facilities in the room were pretty bad, small shower with pretty low fixed head. Water pressure was non existent and the water out of the ... " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

A luxury stay in Melbourne awaits you at Novotel Melbourne Glen Waverley. Within a 5-minute stroll you'll find The Glen Shopping Centre and Monash Aquatic and Recreation Centre within a 20-minute walk. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

The restaurant, Meze Restaurant, is open for breakfast and dinner. Enjoy the gym and sauna. Business amenities include meeting rooms, conference space, and a business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 4.5-star Glen Waverley hotel, you'll be 2.2 km (1.4 mi) from Waverley Private Hospital and 3.6 km (2.2 mi) from Jells Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$218* Per night/room 5 Apr. - 6 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Melbourne Glen Waverley ratings based on 498 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Melbourne Glen Waverley

Everyone (232) Couples (124) Business (2) Family (125)
4 out of 5

Posted by on 26 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by Ashan

Dear Alastair,I appreciate you taking the time to rate your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,Ashan AbeykoonGeneral Manager

3 out of 5
The bathroom facilities in the room were pretty bad, small shower with pretty low fixed head. Water pressure was non existent and the water out of the tap wasn't the greatest. The tv was also pretty outdated and the room on the smaller side in general.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Ashan

Dear Ben,Thank you for sharing your feedback regarding your recent stay at Novotel. We sincerely apologize for any inconvenience you experienced with the bathroom facilities in your room. Your comments are essential to us, as they help us identify areas for improvement.We have already conveyed your observations to our maintenance team, who will address the water pressure issue and assess the shower fixtures. Additionally, we appreciate your input regarding the television and room size. Rest assured, we are committed to enhancing our guests’ experience, and we will take steps to ensure a more comfortable and modern environment.We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with an improved and enjoyable stay.Sincerely,Ashan AbeykoonGeneral Manager

5 out of 5
The hotel was quiet and clean, suitably sized with comfortable beds. The only thing I hated was how narrow the shower was - not only did the bath creak when I stepped into it but I also bruised my elbow on the sharp metal shelf when trying to turn around under the shower water. There's space in the room for a regular shower - I have no idea why they've put in one so narrow. If I was a larger size person I simply wouldn't fit.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Ashan

Dear Sioban,Thank you for sharing your feedback following your recent stay at Novotel. We appreciate your positive comments about the quiet and clean environment, as well as the comfort of our beds. Your satisfaction is our priority, and we are pleased to hear that these aspects met your expectations.We apologize for any inconvenience caused by the narrow shower in your room. Your observations are valuable to us, and we have passed your feedback to our maintenance team to assess the situation. Rest assured, we take your feedback seriously, and we will explore options to improve the shower space for our guests.We hope to welcome you back soon, and we appreciate your loyalty to Novotel.Sincerely,Ashan Abeykoon,General Manager

5 out of 5
A million restaurants to choose from close by. Comfy bed, quiet. Huge breakfast choices, good shower, nice shampoo, good hair dryer, good pillows. Nice staff. Great location.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Ashan

Dear Gina,Thank you for taking the time to share your experience at Novotel. We are delighted to hear that you enjoyed the convenience of our location, the comfort of our beds, and the variety of breakfast choices. Your positive feedback regarding the shower, shampoo, hair dryer, and pillows is much appreciated.Our team works diligently to ensure a pleasant stay for all our guests, and we are thrilled that you found our staff to be accommodating. We take pride in providing exceptional service, and your kind words motivate us to continue delivering the best possible experience.We look forward to welcoming you back to Novotel soon. Thank you for choosing us for your stay.Sincerely,Ashan Abeykoon,General Manager

4 out of 5
Room was tidy and room service menu was reasonable and high quality.

Posted by on 1 Feb. 2024

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Comment from Hotel Management

2 Feb. 2024 by Ashan

Dear Robby,Thank you for your review. We are delighted to hear that you found your room tidy and the room service menu reasonable and of high quality. We take pride in providing our guests with the best possible experience and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon. If you have any further feedback or concerns, please do not hesitate to contact us. Regards,Ashan AbeykoonGeneral Manager

5 out of 5
Great location, quiet in rooms, close to food and shopping all walking distance

Posted by on 4 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Ashan Abeykoon, General Manager

Dear Adam,Thank you very much for your positive review from your recent stay here at Novotel Melbourne Glen Waverley.We are pleased to hear you enjoyed our hotels location and that you had a comfortable stay.We look forward to welcoming you back again soon.

5 out of 5
Wonderful place to stay Good shopping area Close to station for transport

Posted by on 26 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Ashan

Dear Wendy, Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our fantastic location. Your feedback is greatly appreciated and look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Ashan AbeykoonGeneral Manager

5 out of 5

Posted by on 23 Oct. 2023

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Comment from Hotel Management

24 Oct. 2023 by Ashan Abeykoon- General Manager

Dear Andre,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.

5 out of 5
Lovely yet again! Thanks.

Posted by on 22 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Ashan Abeykoon

Dear Alisha,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager

5 out of 5
Friendly welcoming staff nice and private and had a nice swim in the pool

Posted by on 3 Oct. 2023

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Comment from Hotel Management

8 Oct. 2023 by Mannoj Arora Guest Service Manager

Dear Suzanne,Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our pool facility and found our staff nice and friendly. Your feedback is greatly appreciated and will be shared with our team. We're committed to ensuring that every guest's visit is exceptional, and we look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Mannoj AroraGuest Service Manager

About the Novotel Melbourne Glen Waverley

Location 285 Springvale Road, Glen Waverley, VIC 3150

Property Features

Novotel Melbourne Glen Waverley offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. The luxury Novotel Melbourne Glen Waverley also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 200 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Glen Waverley Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Melbourne Glen Waverley offers 200 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Meze Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 15
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 22–38 per person
  • Covered self parking fee: AUD 27 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Waverley Novotel
  • Novotel Glen Waverley
  • Novotel Glen Waverley Melbourne
  • Novotel Melbourne Glen Waverley
  • Novotel Melbourne Hotel Glen Waverley
  • Accor Glen Waverley
  • Novotel Glen Waverley Greater Melbourne
  • Novotel Glen Waverley Hotel Glen Waverley
  • Novotel Melbourne Glen Waverley Hotel
  • Novotel Melbourne Glen Waverley Hotel
  • Novotel Melbourne Glen Waverley Glen Waverley
  • Novotel Melbourne Glen Waverley Hotel Glen Waverley

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.