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Aparthotel

Quest Caroline Springs

4.5 star property

Photo gallery for Quest Caroline Springs

Front of property
Lobby lounge
32-inch LCD TV with digital channels, TV, Netflix
Lobby sitting area
Daily self-service breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
The current price is NZ$236
includes taxes & fees
31 May - 1 June

Explore the area

View map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Caroline Springs Leisure Centre
    ‪5 min walk‬
  • Place, Clarke Road Streamside Reserve
    ‪19 min walk‬
  • Place, Watergardens Town Centre
    ‪7 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for One-Bedroom Apartment

Private kitchen

One-Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted bathtub

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio

Minibar, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2

View all photos for One-Bedroom Executive Apartment

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom Executive Apartment

  • Sleeps 3

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

View all photos for One Bedroom Deluxe Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4

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About the area

Melbourne

At Quest Caroline Springs, you'll be connected to a shopping centre and 6.5 km (4 mi) from Watergardens Town Centre. Highlights at this luxury aparthotel include a conference centre, and in-room kitchens and free WiFi. .You can enjoy an LCD TV with digital channels, and each apartment features a sitting area, a coffee/tea maker and free newspapers. A kitchen comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. Netflix, a safe and a hairdryer are also available. .This family-friendly aparthotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Self-service breakfast is available daily between 7 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Caroline Springs aparthotel include Sunshine Hospital and Overnewton Castle.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Caroline Springs Leisure Centre - 5 min walk - 0.5 km
  • Clarke Road Streamside Reserve - 19 min walk - 1.6 km
  • Watergardens Town Centre - 7 min drive - 4.9 km
  • Crown Casino - 25 min drive - 35.5 km
  • Melbourne Central - 26 min drive - 36.2 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪New Watervale Fish & Chips - ‬20 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Muffin Break - ‬7 min walk

About this property

Quest Caroline Springs

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quest Caroline Springs offers 80 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Mercure Melbourne Caroline Springs
Caroline Springs
  • Pool
  • Spa pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 775 reviews
The price is NZ$230
includes taxes & fees
17 May - 18 May
Mercure Melbourne Caroline Springs

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Car not required
  • Secured, covered parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (538 square foot of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
  • Service animals exempt from fees
  • Deposit: AUD 350 per stay
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 80 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AUD 45

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: AUD 45

Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest

Quest Apartment Caroline Springs

Quest Caroline Springs

Quest Caroline Springs Aparthotel

Quest Caroline Springs Aparthotel

Quest Caroline Springs Caroline Springs

Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

What is the cancellation policy at Quest Caroline Springs?

Quest Caroline Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Caroline Springs?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 31 May 2026 start from NZ$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Caroline Springs?

Yep, Quest Caroline Springs has a secured covered self car park for AUD 10 per day. A self car park is also available, for a fee.

Are there any beaches close to Quest Caroline Springs?

The closest beach to Quest Caroline Springs is Altona Beach (17.4 km).

Is Quest Caroline Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Quest Caroline Springs is a hit with families.

Does Quest Caroline Springs serve breakfast?

Yeah, self-service breakfast is available daily from 7 AM to noon.

Is there a free airport shuttle available at Quest Caroline Springs?

No, Quest Caroline Springs does not offer an airport shuttle service.

What time are check-in & check-out at Quest Caroline Springs?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 273 out of 626 reviews
Rating 8 - Good. 212 out of 626 reviews
Rating 6 - Okay. 91 out of 626 reviews
Rating 4 - Poor. 26 out of 626 reviews
Rating 2 - Terrible. 24 out of 626 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

David

Helpful staff
Stayed 1 night in Feb 2026

10/10 Excellent

Winny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Very convenient location - close to supermarket and cafés. Could conveniently cook in our studio apartment. Professional and Helpful staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Charlotte

Stayed 14 nights in Jan 2026

10/10 Excellent

Runice

Liked: Cleanliness, amenities, property conditions & facilities
Super! Great Stay! Friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff great, close to everything. Would of liked a tv in my bedroom 😂
Stayed 3 nights in Jan 2026

8/10 Good

Tajassum

Stayed 3 nights in Jan 2026

8/10 Good

Josie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great and very helpful and attentive to our needs.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ralph Lawrence, Taigum

Stayed 3 nights in Jan 2026

10/10 Excellent

Jagtar

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Ashnika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Stayed 5 nights in Dec 2025

6/10 Okay

Shalia

Stayed 1 night in Dec 2025

10/10 Excellent

Junroe

It’s a very convenient hotel but its too loud with cars every night
Stayed 9 nights in Dec 2025

10/10 Excellent

jonathon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to Calder Park race track. Food and shopping very close
Stayed 3 nights in Dec 2025

6/10 Okay

Yvette

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities
The room is very clean, cozy and comfortable. It is so quiet yet is close to so many restaurants and mall food court. We really love our stay at the hotel. It has very convenient locationb and fast Internet with parking downstairs. Highly recommend this hotel. We had a late check-in due to flight disruption. The night manager was super fast and friendly checking us in and also very informative. The overall service was best in class. Great location and hotel super fast
Stayed 2 nights in Nov 2025

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025

8/10 Good

elmer

Liked: Cleanliness, amenities
All up good service and quick signin
Stayed 2 nights in Nov 2025

10/10 Excellent

sharon

Liked: Cleanliness, room comfort
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great! Friendly, helpful, and courteous. Apartment was very nice, clean, a good size bed which was extremley comfortable, and great block out curtains for a good nights sleep!! Good sized bathroom with great shower pressure. Convenient location, shopping centre next door, large selection of restaraunts within the vicinity, short trip to the airport! Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Check in was easy. Staff pleasant. One thing I would say is that staff should not verbalise the room number as others guests may hear it. I’m a single female checking in & that’s a concern. Room was tidy, basic, only issue was that the kettle was dirty it had some sticky stains on it. There was only decafe coffee available in room.
Don’t know what was on it.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Problem with the first room. Staff were very helpful to move us quickly into a more suitable room
Stayed 5 nights in Sep 2025

8/10 Good

Kym, Aintree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay apart from some minor maintenance issues and noisy other guests the first night.
Stayed 3 nights in Oct 2025

8/10 Good

Mouhammad

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025