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Aparthotel

Quest Caroline Springs

4.5 star property
Luxury aparthotel connected to a shopping centre in Melbourne with a conference centre

Photo gallery for Quest Caroline Springs

Fridge, microwave, coffee/tea maker
Executive One Bedroom Apartment
Lobby lounge
Lobby sitting area
Executive One Bedroom Apartment | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is NZ$186
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Watergardens Town Centre
    ‪7 min drive‬
  • Place, Sunshine Hospital
    ‪11 min drive‬
  • Place, Highpoint Shopping Centre
    ‪18 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Accessible One Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Accessible One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Accessible Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted bathtub

Deluxe One Bedroom Spa Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One-Bedroom Apartment

Private kitchen

One-Bedroom Apartment

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

1 bedroom, minibar, in-room safe, desk

One Bedroom Deluxe Apartment

  • Sleeps 3

Accessible One-Bedroom Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Studio

1 bedroom, minibar, in-room safe, desk

Studio

  • Sleeps 2

View all photos for One-Bedroom Executive Apartment

1 bedroom, minibar, in-room safe, desk

One-Bedroom Executive Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

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About the area

Melbourne

At Quest Caroline Springs, you'll be connected to a shopping centre and 6.5 km (4 mi) from Watergardens Town Centre. Highlights at this luxury aparthotel include a conference centre, and in-room kitchens and free WiFi. .You can enjoy an LCD TV with digital channels, and each apartment features a sitting area, a coffee/tea maker and free newspapers. A kitchen comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. Netflix, a safe and a hairdryer are also available. .This family-friendly aparthotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Self-service breakfast is available daily between 7 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Caroline Springs aparthotel include Sunshine Hospital and Overnewton Castle.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Watergardens Town Centre - 7 min drive - 5.3 km
  • Sunshine Hospital - 11 min drive - 8.3 km
  • Overnewton Castle - 12 min drive - 9.8 km
  • Highpoint Shopping Centre - 18 min drive - 18.1 km
  • Flemington Racecourse - 20 min drive - 19.6 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Galata Restaurant - ‬6 min walk
  • ‪Chingu Korean BBQ - ‬5 min walk
  • ‪Schnitz - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mrs Parks Kitchen - ‬3 min walk

About this property

Quest Caroline Springs

Luxury aparthotel connected to a shopping centre in Melbourne with a conference centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quest Caroline Springs offers 80 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

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Mercure Melbourne Caroline Springs

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  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 744 reviews
The price is NZ$214
includes taxes & fees
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Mercure Melbourne Caroline Springs

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 10 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

What is the cancellation policy at Quest Caroline Springs?

Quest Caroline Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Caroline Springs?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 9 Oct 2025 start from NZ$186.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Caroline Springs?

Yep, Quest Caroline Springs has a secured covered self car park for AUD 10 per day.

Are there any beaches close to Quest Caroline Springs?

The closest beach to Quest Caroline Springs is Altona Beach (17.4 km).

Is Quest Caroline Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Quest Caroline Springs is a hit with families.

Does Quest Caroline Springs serve breakfast?

Yeah, self-service breakfast is available daily from 7 AM to noon.

Is there a free airport shuttle available at Quest Caroline Springs?

No, Quest Caroline Springs does not offer an airport shuttle service.

What time are check-in & check-out at Quest Caroline Springs?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Reviews

Quest Caroline Springs Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 589 reviews
Rating 8 - Good. 200 out of 589 reviews
Rating 6 - Okay. 87 out of 589 reviews
Rating 4 - Poor. 26 out of 589 reviews
Rating 2 - Terrible. 23 out of 589 reviews

Reviews

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, amenities
Friendly and helpful staff. Shower screen didn’t seal water everywhere after using the shower.
Stayed 2 nights in Sep 2025

10/10 Excellent

K Anne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025

8/10 Good

Erin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 bedroom apartment. Clean, has all the expected utilities. Spacious. Friendly staff. My only gripe was the noisy traffic when trying to sleep and the smart TV was not working properly (which I was informed about upon check in). All in all I would return as is a very convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Zeljana

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Stayed 1 night in May 2025

6/10 Okay

Samantha

Travelled with family
We stayed at the back of the property opposite the back of the shopping centre. Loud trucks and cars passed at all hours of the night. Bathrooms are old and outdated. Floors were extremely slippery when wet. Due to lack of ventilation they were always wet. Mould in the showers. Rooms could do with an update.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025

10/10 Excellent

Vijayasri

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Denis

Travelled with family, Travelled with family and small children
Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Stayed 4 nights in Apr 2025

6/10 Okay

Wayne

Stayed over long weekend of ANZAC weekend, i understand cleaner may be away for weekend but we didnt have fresh towels, or more tea bags to enjoy our stay. Our room hasnt made since we arrived and then leave 3 nights later. Furthermore, having fancy big bedroom and big bathroom is lovely but night time we struggled to sleep too much light from street and frost door or thick curtains, doesnt help to make it darker because too many windows. The pathway outside lights are flicking all night, traffic light changing all night, are affecting our goid night sleep. Hence reason i give low reviews
Stayed 3 nights in Apr 2025

6/10 Okay

Saeje

Liked: Cleanliness, property conditions & facilities
On the day of stay I was challenged with my bank being down
Stayed 1 night in Apr 2025

10/10 Excellent

Rheimia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The Quest Apartment is located on the main street of the cafes and restaurants in Caroline Springs. It is on the main road, with easy access to the car park. There is free parking at the front, but it is limited and can be busy. I paid $9 to park underground for convenience. The staff is friendly and communicates with you before and during your stay. What I love about it is that their communication is via apps and SMS. It’s great they check in and see how your stay is going and if you need anything. The lobby has a complimentary automated coffee and hot chocolate machine, perfect for quick fixes. There’s also a fridge full of dairy items and a small kiosk where you can purchase smaller items to take away. We hired the two-bedroom apartment, and it was spacious. Both rooms included a private bathroom, which we love. It has a dining room and a kitchenette that provides for most things. I have a few feedback. On our first day, the rooms weren't appropriately vacuumed, and the room felt a bit dusty, so I got hay fever. We turned on the split system in the main bedroom, which was similar there. In the second bedroom, there was hair in the drainage. I also found a bunch of bobby pins on the carpets and the main bathroom. Having a toddler around, I was a bit cautious. Overall, we were happy with our three-night stay. We will return, and I highly recommend this apartment for its location and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Keroles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Keroles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and reasonable prices
Stayed 3 nights in Apr 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good sized rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Team were extremely friendly and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

lynda

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Ria

Stayed 1 night in Mar 2025

8/10 Good

Kym, Aintree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property convenient for our needs. Apartment at rear of complex was nice and quiet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Stayed 3 nights in Feb 2025

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No parking received a ticket very upset
Stayed 1 night in Jan 2025