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Aparthotel

Quest Caroline Springs

4.5 star property

Photo gallery for Quest Caroline Springs

A modern hotel with a prominent 'QUEST' sign, multiple floors, and a glass facade.
A modern lobby with a staircase, seating area, and a TV screen.
A spacious indoor area with a checkered floor pattern, multiple levels with glass railings, and potted plants.
A modern hotel room with a grey sofa, a desk with a flat-screen TV, a small table with a chair, and a balcony with a view of the city.
A pantry with shelves stocked with snacks, condiments, and a refrigerator.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
The current price is NZ$206
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Caroline Springs Leisure Centre
    ‪5 min walk‬
  • Place, Clarke Road Streamside Reserve
    ‪17 min walk‬
  • Place, City Vista Recreation Reserve Pitch 4
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Apartment

A modern living room with a flat-screen TV, a round coffee table, a blue sofa, and a kitchen in the background.

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

A modern hotel room with a large window, a flat-screen TV, a sofa, a desk with a chair, and a small table with a plant.

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Spa Apartment

A modern bathroom with a freestanding bathtub, a glass shower enclosure, and a large window providing natural light.

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Apartment

A hotel room with a large bed, a desk, a chair, and a television. There is a window with a view of the city.

Studio Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Accessible One Bedroom Apartment

A hotel room with a large bed, a bedside table, a lamp, and a window with sheer curtains.

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Two Bedroom Apartment

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Melbourne

At Quest Caroline Springs, you'll be connected to a shopping centre and 6.5 km (4 mi) from Watergardens Town Centre. Highlights at this luxury aparthotel include a conference centre, and in-room kitchens and free WiFi. .You can enjoy an LCD TV with digital channels, and each apartment features a sitting area, a coffee/tea maker and free newspapers. A kitchen comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. Netflix, a safe and a hairdryer are also available. .This family-friendly aparthotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Self-service breakfast is available daily between 7 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Caroline Springs aparthotel include Sunshine Hospital and Overnewton Castle.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Caroline Springs Leisure Centre - 5 min walk - 0.5 km
  • Clarke Road Streamside Reserve - 17 min walk - 1.5 km
  • City Vista Recreation Reserve Pitch 4 - 3 min drive - 1.9 km
  • Highpoint Shopping Centre - 24 min drive - 28.0 km
  • Melbourne Central - 26 min drive - 36.6 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Muffin Break - ‬7 min walk
  • ‪Galata Restaurant - ‬6 min walk
  • ‪Jolly Miller - ‬5 min walk

About this property

Quest Caroline Springs

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quest Caroline Springs offers 81 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Mercure Melbourne Caroline Springs
Caroline Springs
  • Pool
  • Spa pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 788 reviews
The price is NZ$215
includes taxes & fees
16 Aug - 17 Aug
Mercure Melbourne Caroline Springs

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Car not required
  • Secured, covered parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (538 square foot of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
  • Service animals exempt from fees
  • Deposit: AUD 350 per stay
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 81 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

What is the cancellation policy at Quest Caroline Springs?

Quest Caroline Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Caroline Springs?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 6 Sept 2026 start from NZ$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Caroline Springs?

Yep, Quest Caroline Springs has a secured covered self car park for AUD 10 per day. A self car park is also available, for a fee.

Are there any beaches close to Quest Caroline Springs?

The closest beach to Quest Caroline Springs is Altona Beach (17.4 km).

Is Quest Caroline Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Quest Caroline Springs is a hit with families.

Does Quest Caroline Springs serve breakfast?

Yeah, self-service breakfast is available daily from 7 AM to noon.

Is there a free airport shuttle available at Quest Caroline Springs?

No, Quest Caroline Springs does not offer an airport shuttle service.

What time are check-in & check-out at Quest Caroline Springs?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 276 out of 631 reviews
Rating 8 - Good. 214 out of 631 reviews
Rating 6 - Okay. 91 out of 631 reviews
Rating 4 - Poor. 26 out of 631 reviews
Rating 2 - Terrible. 24 out of 631 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Evangeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and staff.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
It was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Runice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super! Great Stay! Friendly staff.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Josie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great and very helpful and attentive to our needs.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ashnika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Razia

Liked: Check-in, communication, listing accuracy
amazing locations, lots of good restaurants and mall very close by. the laundry room was very slow with only one machine working. we went to mall and had our clothes washed there
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

David

Helpful staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MOHAMMAD RAFIUR

Liked: Cleanliness, communication, listing accuracy
The hotel is in a convenient location, surrounded by supermarkets and eateries, and the secured parking for $11 per night was a great bonus. The room and bathroom were clean, and there were plenty of amenities provided. We particularly enjoyed the shower, which had both hot and cold options and great water pressure. The lift provided 24-hour access to both the basement car park and reception, which was really convenient. We stayed for three nights during the Easter break, and while housekeeping wasn’t available, there was a trolley with towels and all necessary amenities available for us to grab. We had a lovely stay and will definitely return in the future.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff great, close to everything. Would of liked a tv in my bedroom 😂
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

sharon

Liked: Cleanliness, room comfort, communication
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Winny

Liked: Cleanliness, property conditions & facilities, communication
Clean room. Very convenient location - close to supermarket and cafés. Could conveniently cook in our studio apartment. Professional and Helpful staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

jonathon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to Calder Park race track. Food and shopping very close
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Clean room and friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
all good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keroles

Liked: Cleanliness, amenities, property conditions & facilities, communication
perfect stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and convenient
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Junroe

Liked: Communication
It’s a very convenient hotel but its too loud with cars every night
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

lynda

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Denis

Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Rachelle Noelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and rooms for a short work trip.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Jagtar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 1 night in Oct 2025