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4.4 out of 5

"Great location and views over the Yarra River towards Southbank and the wider bay vista, the bed was comfortable and the bathroom was clean. Would sta ... " More

By a verified traveller on Wed 15 Jul 2020

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Punthill Northbank. Within a short 5-minute stroll, you'll find SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this hotel include a restaurant, and in-room kitchens and washers/dryers.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk, and dry cleaning/laundry services. Continental breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel include Crown Casino and DFO South Wharf.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Punthill Northbank ratings based on 223 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Punthill Northbank

Everyone (172) Couples (28) Business (1) Family (21)
5 out of 5

Posted by on 7 Mar. 2022

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2 out of 5
Mould in shower, the basin was so small. Shower pipe was broken, door sropper was damaged. Reallt disappointed for the money i wasted.

Posted by on 24 Dec. 2020

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5 out of 5
Great location and views over the Yarra River towards Southbank and the wider bay vista, the bed was comfortable and the bathroom was clean. Would stay here again, no problem.

Posted by , from Healesville on 15 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by Leah Watson

Dear Colm, Thanks for the lovely review. We really appreciate your feedback and hope to welcome you again soon.

5 out of 5
Clean. Modern. Friendly. Location. Great service even with a 1:30am check in. And great service with providing additonal stay requirements.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Leah Watson.

Thanks for the awesome review. We appreciate you taking the time to share it!

5 out of 5
The beds and pillows were oh soo magically wonderfully comfortable!!!

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Leah Watson

Morning Sandaralee, Thanks for the high score, We appreciate it. Glad you had a good nights sleep. We hope to welcome you again soon

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Leah Watson

Thanks for the high score, We hope to welcome you back again soon

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Leah Watson

Thanks for the 5 out of 5. We greatly appreciate it and hope to welcome you back soon

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Leah Watson

Thanks for sharing your feedback

5 out of 5
Our room was a family two bedroom apartment on the 12th floor, North East corner of building. The main bedroom had full length windows that covered two walls, the view was fantastic and could even see the Yarra River. Only thing I could fault was silicon in shower was starting to grow mould. But I’m sure there maintenance crew will fix this ASAP. Will definitely stay again! 👍

Posted by , from Tatura on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Nafeez

Hi Paul, Thank you for giving us a perfect rating and for recommending our hotel. I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind Regards, Nafeez Punthill Northbank

5 out of 5
very clean, spacious, great view, good value, close to crown, southerm cross station

Posted by , from NSW AUSTRALIA on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Leah Watson

Thanks for the lovely review Thomas, Glad you had a nice stay.

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Punthill Northbank. Free self parking is available.

  • 77 guestrooms or units
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Punthill Northbank offers 77 air-conditioned accommodations with washers/dryers and coffee/tea makers. LCD televisions come with cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • LCD television
  • Cable channels
  • Refrigerator
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Punthill Northbank has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 9.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 9.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Punthill Northbank Aparthotel Melbourne
  • Punthill Northbank Aparthotel
  • Punthill Northbank Melbourne
  • Punthill Melbourne Northbank
  • Punthill Northbank Hotel
  • Punthill Northbank Melbourne
  • Punthill Northbank Hotel Melbourne

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.