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4.4 out of 5

"Clean and comfortable " More

By a verified traveller on Tue 26 Mar 2024

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Hotel Description

A luxury stay in Melbourne awaits you at Quest Melbourne Airport. You'll be 19.1 km (11.9 mi) from Queen Victoria Market and 19.9 km (12.4 mi) from Melbourne Central. Highlights at this aparthotel include a conference center, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an iPod dock, a safe, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board, a desk, and free toiletries are also available.

This business-friendly aparthotel offers free WiFi in public areas, a free grocery shopping service, and concierge services. Other amenities include a snack bar/deli, coffee/tea in a common area, and laundry facilities. There's also extended parking, along with the convenience of a free shopping center shuttle.

Attractions within a 15-minute drive of this 4.5-star Melbourne Airport aparthotel include Royal Melbourne Showgrounds and Flemington Racecourse.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$202* Per night/room 29 Mar. - 30 Mar.

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Quest Melbourne Airport ratings based on 539 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Melbourne Airport

Everyone (372) Couples (66) Business (15) Family (69)
5 out of 5
Clean and comfortable

Posted by on 26 Mar. 2024

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5 out of 5
Was great place to stay and close to the airport

Posted by on 20 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Blake

Good morning John,Thank you for taking the time to leave a review and thank you very much for the 5/5 score!It was pleasing to read you loved your stay and we look forward to welcoming you back soon.Have a great week.Kind Regards,Blake RandallProperty Manager

5 out of 5
Great clean easy to access great after hours service.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Blake

Good morning Sally,Thank you for choosing to stay at Quest Melbourne Airport. We appreciate you taking the time to share your feedback. I'm thrilled you enjoyed the experience and in particular the clean rooms and after hours procedure. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager

5 out of 5

Posted by on 18 Mar. 2024

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5 out of 5
A quiet location & easily accessible.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Blake

Good morning Russell,Thank you for choosing to stay at Quest Melbourne Airport and taking the time to provide feedback about your experience. It was pleasing to read you loved the location.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager

5 out of 5
Good accommodation

Posted by on 10 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Blake

Good morning Patricia,Thank you for choosing to stay at Quest Melbourne Airport. We appreciate you taking the time to share your feedback. Hope you have a great weekend and we hope to see you again at Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager

5 out of 5
Without exception, staff were very friendly and helpful throughout our stay. The rooms were extremely clean, tidy and well equipped. Although close to the airport the hotel rooms were very quiet and we weren't disturbed by any flight noise. The property is situated in an industrial area and a fair distance from any services or shops, however, Quest had meals ready for guests to purchase and heat in their room or chargeback from local eateries who could deliver. A very convenient location for people flying in/out of Melbourne.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Blake

Good afternoon Michelle,Thank you for taking the time to leave a review following your stay at Quest Melbourne Airport.It was really pleasing to read you loved all aspects, including the very friendly staff and well equipped rooms. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager

1 out of 5

Posted by on 29 Feb. 2024

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5 out of 5
Had a great stay..

Posted by on 25 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Blake

Good afternoon Sue-Ellen,Thank you for choosing to stay at Quest Melbourne Airport. We appreciate you taking the time to share your feedback. I'm glad you had a great stay and we look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager

2 out of 5
Very noisy, tv channels terrible selection, dining options not told at reception about dining

Posted by on 20 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Blake

Good evening Jim,Thank you for choosing to stay at Quest Melbourne Airport and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. Clearly some things we can improve upon with our messaging at Reception and I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in the future and restore your confidence in Quest. Kind Regards,Blake RandallProperty Manager

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quest Melbourne Airport. The aparthotel can provide concierge services and a complimentary grocery shopping service. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2014
  • Deli
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Essendon Station (9.7 km / 6 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Extended parking and RV/bus/truck parking available for a surcharge

Room Amenities

Quest Melbourne Airport offers 96 air-conditioned accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hotel Melbourne Airport
  • Quest Melbourne Airport
  • Quest Melbourne Airport Aparthotel
  • Quest Melbourne Aparthotel
  • Quest Melbourne Melbourne
  • Quest Melbourne Airport Aparthotel
  • Quest Melbourne Airport Melbourne Airport
  • Quest Melbourne Airport Aparthotel Melbourne Airport

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.