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4.5 out of 5

"Lovely customer service. Had one of those no door showers so the water leaked out onto the bathroom floor quite a bit, also wasn’t really sure how to ... " More

By a verified traveller on Thu 21 Mar 2024

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Radisson on Flagstaff Gardens Melbourne. Within just a 10-minute stroll, you'll find Queen Victoria Market and Melbourne Central. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, HQs on William, serves local cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, and sauna. 2153 square feet (200 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning full breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Melbourne Central Business District hotel include Marvel Stadium and SEA LIFE Melbourne.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$160* Per night/room 14 Apr. - 15 Apr.

Superior Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Radisson on Flagstaff Gardens Melbourne ratings based on 241 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson on Flagstaff Gardens Melbourne

Everyone (112) Couples (66) Family (42)
3 out of 5

Posted by on 27 Mar. 2024

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3 out of 5

Posted by on 22 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by Justin Phillips

Dear Umesh,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. Warm regards,Justin PhillipsGeneral Manager

4 out of 5
Lovely customer service. Had one of those no door showers so the water leaked out onto the bathroom floor quite a bit, also wasn’t really sure how to get to the gym/spa so had to guess but other than those small inconveniences had a very nice stay

Posted by on 21 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Justin Phillips

Dear Jessica,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for any inconvenience caused by the lack of explanation regarding access to the gym and spa on the 11th floor. I have shared your comment with our Front Office Manager for review, and we will work to ensure clearer communication for our guests in the future. Despite some hiccups, I am thrilled that you still enjoyed your overall experience with us. I also appreciate your kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
Great location and one of the best meals ever

Posted by on 21 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Justin Phillips

Dear Heather, Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am glad to read that you had a wonderful stay with us and enjoyed not only our convenient location but also the delicious meals at HQ's on William restaurant.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
Nice rooms, friendly staff. Good location for transport and markets

Posted by on 16 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Justin Phillips

Dear Adam,Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and friendly service from our ambassadors. I look forward to sharing your compliments with the entire team in our upcoming meeting to make their day! It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
The Radisson is central to city and restaurants. Clean and comfortable bed. Staff were great. Will stay again.

Posted by on 8 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Justin Phillips

Dear Carmelo,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us. I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

5 out of 5
Absolutely loved the hotel staff very friendly and knowledgeable ⭐️ ⭐️ ⭐️

Posted by on 5 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Justin Phillips

Dear Tony,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay! I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
Well maintained room with everything we need.The staff were friendly and professional. Loved the spa on the top level.

Posted by on 5 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Justin Phillips

Dear Justin Michael, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay! I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5

Posted by on 4 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Justin Phillips

Dear Caleb, Thank you for taking the time to rate your stay with us at the Radisson on Flagstaff Gardens so highly. I am thrilled that you enjoyed your overall experience here.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

5 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Justin Phillips

Dear Narelle, Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and, I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

About the Radisson on Flagstaff Gardens Melbourne

Location 380 William Street, Melbourne, VIC 3000

Property Features

Radisson on Flagstaff Gardens Melbourne offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Radisson on Flagstaff Gardens Melbourne. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Radisson on Flagstaff Gardens Melbourne offers 184 accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily.

HQs on William - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 18 for children
  • Valet parking fee: AUD 49 per night (in/out privileges)
  • Nearby parking fee: AUD 35 per day (492 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flagstaff Radisson Melbourne
  • Melbourne Radisson Flagstaff Gardens
  • Radisson Flagstaff Gardens
  • Radisson Flagstaff Gardens Hotel
  • Radisson Flagstaff Gardens Hotel Melbourne
  • Radisson Flagstaff Gardens Melbourne
  • Radisson Flagstaff Melbourne
  • Radisson Gardens Melbourne
  • Radisson Melbourne Flagstaff
  • Radisson Melbourne Flagstaff Gardens
  • Radisson Flagstaff Gardens Melbourne Hotel
  • Radisson On Flagstaff Gardens Hotel Melbourne
  • Radisson on Flagstaff Gardens Melbourne Hotel
  • Radisson on Flagstaff Gardens Melbourne Melbourne
  • Radisson on Flagstaff Gardens Melbourne Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.