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4.6 out of 5

"Great room, great staff, hotel in an excellent location, we highly recommend Quest. " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A luxury stay in the heart of Napier awaits you at Quest Napier Serviced Apartment. Within just a 15-minute stroll, you'll find popular places like Napier Beach and National Aquarium of New Zealand. Highlights at this property include in-room kitchenettes, free WiFi and Smart televisions.

Each apartment is individually furnished and features satellite TV, free local calls and Netflix. In-room dining is easy with a kitchenette that comes equipped with a microwave, a hob and a dishwasher. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A ceiling fan, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available.

This business-friendly apartment offers free WiFi in public areas, dry cleaning/laundry services and free newspapers in the lobby. Added amenities include laundry facilities, tour/ticket assistance and multilingual staff. There's also the convenience of self parking.

Within a 15-minute drive of this 4.5-star Napier property, attractions include Bluff Hill Domain Lookout and Mission Estate Winery.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 14 Dec. - 15 Dec.

Standard Room, 1 Bedroom, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Napier Serviced Apartment ratings based on 324 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Napier Serviced Apartment

Everyone (134) Couples (150) Business (1) Family (38)
5 out of 5
Great central location, close to cafes and restaurants.

Posted by on 28 Nov. 2019

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4 out of 5
Location was just perfect for seeing the city Handy to most amenities like supermarkets, restaurants etc. Would recommend

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Johanna

Dear Guest, Thank you for your good review, we look forward to welcoming you soon again. Best regards, Quest Team

5 out of 5
the property was very central but still quiet. I liked that it had secure car parking and the nespresso machine

Posted by on 1 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Johanna

Dear Guest, Thank you very much for your excellent review. We look forward to welcoming you back to Quest in the future. Best regards, Quest Team

2 out of 5

Posted by on 30 Oct. 2019

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Comment from Hotel Management

3 Nov. 2019 by Johanna

Dear Guest, Thank you for your review. We always strive towards perfecting our service and we are grateful for your feedback. We look forward to welcome you again, Best regards, Quest Team

2 out of 5
Very small bathroom, unsatisfactory housekeeping, smelly hallway, lousy parking

Posted by on 27 Oct. 2019

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Comment from Hotel Management

27 Oct. 2019 by Johanna

Dear Guest, Thank you for your feedback. We always strive towards improving our guest's experience and your feedback is appreciated. Best regards, Quest Team

5 out of 5
Modern and spacious studio in central area. Full kitchen and large bayhroom. Very comfortable bed. Common areas are lovely. Very good value too.

Posted by on 17 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Johanna

Dear Guest, Thank you for the excellent feedback. We look forward to welcome you again. Best regards, Quest Team

4 out of 5
The parking is an issue, all three nights they had no parking, so at 8am you either have to feed the meter or move the car off the street, so no sleeping in any of the days we were there.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Johanna

Thank you very much for your great review and feedback. We always strive towards improving our services, and your feedback is highly appreciated. We hope to have to opportunity of welcoming you soon again. Best regards, Quest Team

5 out of 5
Spacious and clean, lovely staff and very welcoming

Posted by on 14 Sep. 2019

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Comment from Hotel Management

14 Sep. 2019 by Johanna

Thank you very much for the excellent review. We look forward to welcome you at Quest again. Best regards, Quest Team

5 out of 5
Excellent Service and very clean ......................

Posted by on 6 Sep. 2019

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5 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by The Quest Team

Dear Guest, many thanks for the excellent review. with best regards

About the Quest Napier Serviced Apartment

Location 176 Dickens Street, Napier, 4110

Property Features

Quest Napier Serviced Apartment offers its guests tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Event space at this apartment measures 20 square feet (2 square metres) and includes meeting rooms. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Napier apartment is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • 20 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 2009
  • Charging station for electric cars
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Napier (NPE-Hawke's Bay) (6 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Napier Serviced Apartment offers 47 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star apartment has kitchenettes with hobs, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Select Comfort beds
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Microwave
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time ends at 8:00 PM
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-8:00 PM
  • Saturday-Sunday: 8:00 AM-4:00 PM

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. On-site parties or group events are strictly prohibited. Long-term renters welcome.

  • Long-term renters welcome
  • Parking height restrictions apply
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Napier Serviced
  • Quest Napier Serviced Apartment
  • Quest Napier Serviced
  • Quest Napier Hotel Napier
  • Quest Napier Serviced Apartment Napier
  • Quest Napier Serviced Apartment Apartment
  • Quest Napier Serviced Apartment Apartment Napier

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Napier-Hotels-Quest-Napier-Serviced-Apartment.h2555859-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.