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Quest Napier Serviced Apartment

4.5-star property
176 Dickens Street, Napier, 0508 053 286
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4.7 out of 5
Exceptional!
See all 315 Wotif Reviews

"Great room, great staff, hotel in an excellent location, we highly recommend Quest. " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A luxury stay in the heart of Napier awaits you at Quest Napier Serviced Apartment. Within just a 15-minute stroll, you'll find popular places like Napier Beach and National Aquarium of New Zealand. Highlights at this property include in-room kitchenettes, free WiFi and Smart televisions.

Each apartment is individually furnished and features satellite TV, free local calls and Netflix. In-room dining is easy with a kitchenette that comes equipped with a microwave, a hob and a dishwasher. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A ceiling fan, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available.

This business-friendly apartment offers free WiFi in public areas, dry cleaning/laundry services and free newspapers in the lobby. Added amenities include laundry facilities, tour/ticket assistance and multilingual staff. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Napier property include Bluff Hill Domain Lookout and Church Road Winery.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$122* Per night/room 8 Sep. - 9 Sep.

Standard Room, 1 Bedroom, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Napier Serviced Apartment ratings based on 315 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Napier Serviced Apartment

Everyone (132) Couples (147) Business (1) Family (35)
5 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by The Quest Team

Dear Guest, many thanks for the excellent review. with best regards

4 out of 5
the house keeping was poor after our first night. Glasses not cleaned, tea and coffee not replaced and beds poorly made

Posted by on 15 Jul. 2019

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Comment from Hotel Management

12 Aug. 2019 by The Quest Team

Dear Guest, many thanks for taking the time to share your review. We pride ourselves on our high housekeeping standards and are disheartened to hear that we failed on this occasion and would like to sincerely apologize. Please be assured that we have already spoken to our housekeeping teams to ensure that this will not occur again. We look forward to welcoming you back to Napier soon.

5 out of 5
The Quest Napier are nice apartments. Very conveniently located to a Countdown store, and easy walk to city centre. Clean, well appointed and comfortable. Lovely place to sty

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by The Team at Quest Napier

Dear Guest, many thanks for your review. We are very happy that you enjoyed your stay with us and look forward to welcoming you back to sunny Napier.

4 out of 5

Posted by on 29 May 2019

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Comment from Hotel Management

17 Jun. 2019 by Ruel

Dear guest, Thank you for choosing Quest Napier for accommodation. Kind regards

4 out of 5
Very comfortable and tidy. Not so keen on showet in the bath. But would stay again.

Posted by on 5 May 2019

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Comment from Hotel Management

31 May 2019 by The Team at Quest Napier

Dear Guest, many thanks for your kid review. All our One Bedroom apartments feature bathtubs with over bath showers, whilst out Studios all have walk in Showers. Please contact us next time you are planning to visit Napier and we will ensure that you are accommodated in a room with a walk in shower. With best regards

4 out of 5

Posted by on 27 Mar. 2019

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Comment from Hotel Management

18 Apr. 2019 by The Team at Quest Napier

Dear Guest, many thanks for your review, we are pleased that you enjoyed your stay with us

4 out of 5
Pleasing facade, and good central position, friendly helpful reception

Posted by on 20 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Ruel

Dear guest, Thank you for your staying with us. We appreciate your feedback. Kind regards

4 out of 5
Nice location at the rear of the art deco centre. Parking is limited so first come first serve

Posted by on 7 Mar. 2019

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Comment from Hotel Management

14 Mar. 2019 by Ruel

Dear guest, Thank you for staying with us. We appreciate your feedback. Kind regards

5 out of 5

Posted by on 23 Feb. 2019

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Comment from Hotel Management

18 Apr. 2019 by The Team at Quest Napier

Dear Guest, many thanks for your review. We are pleased that you enjoyed your stay with us.

4 out of 5
Great property located in centre of Napier. Clean and convenient. Ask for underground parking bay. Good hosts!

Posted by on 13 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Ruel

Dear guest, Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again next time. Kind regards

About the Quest Napier Serviced Apartment

Location 176 Dickens Street, Napier, 4110

Property Features

Quest Napier Serviced Apartment offers its guests tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Event space at this apartment measures 20 square feet (2 square metres) and includes meeting rooms. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Napier apartment is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • 20 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 2009
  • Charging station for electric cars
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Napier (NPE-Hawke's Bay) (6 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Napier Serviced Apartment offers 47 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star apartment has kitchenettes with hobs, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Select Comfort beds
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Microwave
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time ends at 8:00 PM
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-8:00 PM
  • Saturday-Sunday: 8:00 AM-4:00 PM

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. On-site parties or group events are strictly prohibited. Long-term renters welcome.

  • Long-term renters welcome
  • Parking height restrictions apply
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 25 per night
  • On-site credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Napier Serviced
  • Quest Napier Serviced Apartment
  • Quest Napier Hotel Napier

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.