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4.6 out of 5

"The room was very clean, the bed was super comfortable. The kitchen had everything we could possibly want, jug, toaster, microwave, little cooktop - ... " More

By a verified traveller on Sun 22 Nov 2020

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Hotel Description

A luxury stay in the heart of Napier awaits you at Quest Napier Serviced Apartment. Within steps you'll find Municipal Theatre and Opossum World within a short 5-minute stroll. Highlights at this property include in-room kitchenettes, free WiFi, and Smart TVs.

Each apartment is individually furnished and features satellite TV, free local calls, and Netflix. In-room dining is easy with a kitchenette that comes equipped with a microwave, a stovetop, and a dishwasher. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A ceiling fan, a hair dryer, and an iron/ironing board are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Added amenities include laundry facilities, tour/ticket assistance, and multilingual staff. There's also the convenience of self parking.

Within a 30-minute drive of this 4.5-star Napier property, attractions include Mission Estate Winery and Splash Planet.

Business Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$157* Per night/room 13 Dec. - 14 Dec.

Traditional Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Napier Serviced Apartment ratings based on 331 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Napier Serviced Apartment

Everyone (136) Couples (152) Business (1) Family (41)
5 out of 5
The room was very clean, the bed was super comfortable. The kitchen had everything we could possibly want, jug, toaster, microwave, little cooktop - unusual to have such a well equipped kitchen. Lovely polite staff who were beautifully presented and so helpful. The location was perfect, so close to plenty of restaurants, shops and the seafront.

Posted by , from Rotorua on 22 Nov. 2020

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4 out of 5
great stay except for the Gym next door starting up there music at 5am, best get a room on the opposite side of hotel away from gym

Posted by , from Dannevirke on 20 Sep. 2020

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3 out of 5
Weird checkin, hotel didn’t smell clean in fact it smelt unpleasant. Basic rooms.

Posted by , from Auckland on 14 Jul. 2020

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5 out of 5

Posted by on 13 Jul. 2020

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4 out of 5
It is in a great location, close to town and the supermarket. The staff are friendly and helpful. The building could do with a bit more sound proofing as could hear the nearby rooms showering and flushing the toilet but not talking etc.

Posted by on 16 Mar. 2020

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5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Johanna

Dear Guest, Many thanks for your excellent review. We look forward to welcoming you to Quest Napier soon again. Best regards, Quest Team

5 out of 5
Loved the lofty ceilings and large terrace off our room. Also close to everything in the city center.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Johanna

Dear Guest, Many thanks for your excellent review! We look forward to welcoming you to Quest soon again. Best regards, Quest Team

5 out of 5
Great central location, close to cafes and restaurants.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

24 Dec. 2019 by Johanna

Many thanks for your excellent review. We look forward to welcoming you to Quest soon again. Best regards, Quest Team

4 out of 5
Location was just perfect for seeing the city Handy to most amenities like supermarkets, restaurants etc. Would recommend

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Johanna

Dear Guest, Thank you for your good review, we look forward to welcoming you soon again. Best regards, Quest Team

5 out of 5
the property was very central but still quiet. I liked that it had secure car parking and the nespresso machine

Posted by on 1 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Johanna

Dear Guest, Thank you very much for your excellent review. We look forward to welcoming you back to Quest in the future. Best regards, Quest Team

About the Quest Napier Serviced Apartment

Location 176 Dickens Street, Napier, 4110

Property Features

Quest Napier Serviced Apartment offers its guests tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Napier apartment is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Built in 2009
  • Charging station for electric cars
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Napier (NPE-Hawke's Bay) (7.7 km / 4.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star apartment have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Select Comfort beds
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Napier Serviced
  • Quest Napier Serviced Apartment
  • Quest Napier Serviced
  • Quest Napier Hotel Napier
  • Quest Napier Serviced Apartment Napier
  • Quest Napier Serviced Apartment Apartment
  • Quest Napier Serviced Apartment Apartment Napier

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.