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4.8 out of 5

"Fantastic location and lovely accommodation. " More

By a verified traveller on Sat 18 Jun 2022

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Hotel Description

A luxury stay in the heart of Napier awaits you at The Crown Hotel Napier. Within a 20-minute stroll, you'll find National Tobacco Company Building and Pandora Pond. Highlights at this beachfront hotel include in-room free WiFi, free Internet, and LCD TVs.

The restaurant, Milk and Honey, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite gym. 172 square feet (16 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Ahuriri hotel, you'll be 2.7 km (1.7 mi) from Marine Parade and 8.3 km (5.2 mi) from Mission Estate Winery.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$174* Per night/room 24 Jul. - 25 Jul.

Premium Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Crown Hotel Napier ratings based on 254 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Crown Hotel Napier

Everyone (99) Couples (125) Family (27)
4 out of 5
Fantastic location and lovely accommodation.

Posted by , from Hamilton on 18 Jun. 2022

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5 out of 5
good location

Posted by on 10 Jun. 2022

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4 out of 5
Location is excellent and the cafe/ dining options great too. Parking is also very good.

Posted by on 7 Apr. 2022

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5 out of 5

Posted by on 7 Feb. 2022

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3 out of 5
Great location , views and the cafe downstairs is great. Service is average though for the price paid .Stayed 3 nights and after the 2nd night our room wasn't serviced. When we rang reception late in the afternoon we were told we weren't a priority as they were full the previous night and too busy. When questioned further one staff member asked us to spend a day in their job and see if we liked it, strange comment. Anyway the eventually come up and gave the room a service.

Posted by on 10 Jan. 2022

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3 out of 5

Posted by on 3 Jan. 2022

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3 out of 5

Posted by on 25 Nov. 2021

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5 out of 5
The location is perfect. So many pubs and cafes to choose from. The rooms are well insulated from sound.

Posted by on 12 Jul. 2021

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5 out of 5

Posted by on 28 Feb. 2021

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5 out of 5
Nice and clean room prompt service would definitely use this location next time

Posted by , from Newzealand on 1 Feb. 2021

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available. This Art Deco Napier hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 3 buildings
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.5 and NZD 19 for adults, NZD 8.5 and NZD 19 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Hotel Napier
  • Crown Napier
  • Napier Crown Hotel
  • The Crown Hotel Napier Hotel
  • The Crown Hotel Napier Napier
  • The Crown Hotel Napier Hotel Napier

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.