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4.9 out of 5

"This is a quirky little property and the staff make it amazing. Every single staff member we met was friendly, happy and helpful. The property was ver ... " More

By a verified traveller on Thu 30 Nov 2023

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Hotel Description

King and Queen Hotel Suites puts you in the heart of New Plymouth, within steps of Govett-Brewster Art Gallery and TSB Showplace. Highlights at this boutique hotel include a restaurant and in-room free WiFi.

The hotel's own lounge bar is a nice place to enjoy a drink. 323 square feet (30 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of self parking.

Places within a 5-minute walk of this 4-star New Plymouth CBD hotel include Real Tart Gallery and War Memorial.

Left Wing Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$211* Per night/room 1 Apr. - 2 Apr.

Business Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Anniversary Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Henry Suite - 2 bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Victoria Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King and Queen Hotel Suites ratings based on 142 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for King and Queen Hotel Suites

Everyone (96) Couples (36) Family (11)
5 out of 5
This is a quirky little property and the staff make it amazing. Every single staff member we met was friendly, happy and helpful. The property was very clean and the extra little thoughtful touches made our stay fantastic. Will stay again when we are back that way.

Posted by on 30 Nov. 2023

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Comment from Hotel Management

3 Dec. 2023 by Rodrigo Martins

Thank you for your great review Amanda! It is always great to hear we perform well and left a good impression.See you next time!

5 out of 5
Was a short but very comfortable stay great hotel like to go go back

Posted by on 23 Nov. 2023

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Comment from Hotel Management

3 Dec. 2023 by Rodrigo Martins

Thank you Rik! Grad you enjoyed your stay and wants to come back! We hope to see you again soon!

5 out of 5
Really loved the convenience to town and the precinct experience

Posted by on 21 Sep. 2023

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Comment from Hotel Management

30 Sep. 2023 by Rodrigo

Thank you Alan! We are privileged to have such a central and convenient location. We are looking forward to welcoming back to the hotel soon!

4 out of 5

Posted by on 18 Sep. 2023

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Comment from Hotel Management

13 Oct. 2023 by Rodrigo

Thank you fore your review!

5 out of 5
Lovely service from all staff. Walkable to town. Food outlets and bars all in close range. Definitely go again.

Posted by on 8 Jan. 2023

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Comment from Hotel Management

8 Jan. 2023 by Aileen

Hi Nikki,Thank you so much for your kind words. Our team is thrilled to know that you felt well looked after. Also, great to hear that you enjoyed our location in the heart of New Plymouth. It is a pleasure knowing that your experience with us warrants a repeat. We can't wait to welcome you back.Warm wishes,Aileen - Guest Experience Coordinator

5 out of 5
Amazing value for money- well appointed room, perfect location and great front of house people

Posted by on 17 Aug. 2022

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5 out of 5

Posted by on 1 May 2022

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5 out of 5
Wonderful place to stay

Posted by on 24 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Liv

Hi Lavina, thank you for your review. We're so pleased that you enjoyed your stay with us and hope to see you again soon! Take care

5 out of 5
Great service and lots of cafe's nearby

Posted by on 13 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Brooklyn

Thank you for your review. We are glad you enjoyed your stay! Best wishes

5 out of 5
This place is amazing and I love the decor and location wise is perfect, close to everything.

Posted by on 9 Aug. 2021

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Comment from Hotel Management

15 Aug. 2021 by Brooklyn

Thank you for your kind review. We are glad you enjoyed your stay! Best wishes, Brooklyn.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A library, tour/ticket assistance, and concierge services are also featured at the eco-certified King and Queen Hotel Suites. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star New Plymouth hotel.

  • 28 guestrooms or units
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Built in 2013
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

King and Queen Hotel Suites offers 28 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

King and Queen Hotel Suites has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15–30 for adults, and NZD 15–30 for children
  • Covered self parking fee: NZD 30 per night
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King & Queen Hotel Suites
  • King & Queen Hotel Suites New Plymouth
  • King Queen Hotel
  • King Queen Suites
  • King Queen Suites New Plymouth
  • King Queen Hotel Suites New Plymouth
  • King Queen Hotel Suites
  • King Queen Suites New Plymouth
  • King and Queen Hotel Suites Hotel
  • King and Queen Hotel Suites New Plymouth
  • King and Queen Hotel Suites Hotel New Plymouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.