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DoubleTree by Hilton Long Island City, NY

4.0 star property
Hotel in Long Island City with fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Long Island City, NY

Breakfast area
Lobby
Standard Room, 1 Queen Bed, Non Smoking (Larger Room)
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$212
includes taxes & fees
20 July - 21 July

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

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About the area

Long Island City

At DoubleTree by Hilton Long Island City, NY you'll be 4.7 km (2.9 mi) from 5th Avenue and 4.9 km (3.1 mi) from Central Park. Highlights at this hotel include in-room Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find a coffee shop/cafe, a 24-hour front desk and a porter/bellboy. There's also the convenience of valet parking. .With a stay at this 4-property class Queens hotel, you'll be 4.9 km (3.1 mi) from Empire State Building and 4.5 km (2.8 mi) from United Nations Headquarters.

What's nearby

  • Central Park - 4 min drive - 2.9 km
  • Rockefeller Center - 5 min drive - 3.6 km
  • Grand Central Terminal - 5 min drive - 4.3 km
  • Broadway - 5 min drive - 4.3 km
  • Times Square - 6 min drive - 4.6 km

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 21 St. - Queensbridge Station - 9 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Exquisito - ‬9 min walk
  • ‪Friendly Restaurant - ‬5 min walk
  • ‪The Buffs - ‬7 min walk
  • ‪Nisi - ‬17 min walk
  • ‪Wholesome Factory - ‬18 min walk

About this property

DoubleTree by Hilton Long Island City, NY

Hotel in Long Island City with fitness centre and 24-hour front desk
There's a coffee shop/cafe on site. Public spaces have free WiFi. A fitness centre, a vending machine, and concierge services are also featured at DoubleTree by Hilton Long Island City, NY. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Long Island City, NY was completed in August 2024.

This 4-star Long Island City hotel is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 16 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Hindi, Spanish

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  • Air conditioning
  • Gym
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

Frequently asked questions

Is parking available at DoubleTree by Hilton Long Island City, NY?

Yep, DoubleTree by Hilton Long Island City, NY has valet parking for USD 45 per night.

How much does it cost to stay at DoubleTree by Hilton Long Island City, NY?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Long Island City, NY on 20 Jul 2025 start from NZ$212.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at DoubleTree by Hilton Long Island City, NY?

No, DoubleTree by Hilton Long Island City, NY does not offer an airport shuttle service.

What time are check-in & check-out at DoubleTree by Hilton Long Island City, NY?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Long Island City, NY?

No, pets are not allowed.

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 239 out of 546 reviews
Rating 8 - Good. 145 out of 546 reviews
Rating 6 - Okay. 79 out of 546 reviews
Rating 4 - Poor. 38 out of 546 reviews
Rating 2 - Terrible. 45 out of 546 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tejaswini

Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was more parking but other than that it was a nice hotel.
Stayed 1 night in Mar 2025

8/10 Good

Shayeeda

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable clean and convenient
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed and terrible service.

I recently had an 11-day stay at the Aiden BestWestern hotel last January. Unfortunately, I was disappointed with the cleaning service. Despite being a modern hotel, the room was only cleaned once during my entire stay, and even then, it wasn't done properly. My partner and I had to take it upon ourselves to clean up after ourselves, including disposing of our own trash. When I approached the front desk to request cleaning, the staff seemed unsure of the cleaning schedule. This lack of organization and attention to detail was frustrating, especially considering we were paying customers. In my opinion, the front desk staff could benefit from additional training to improve their customer service skills. As it stands, their lack of care and laziness were thoroughly disappointing. I hope the hotel takes steps to address these issues and provide better service to their guests.
Stayed 11 nights in Jan 2025

10/10 Excellent

Verron

Stayed 1 night in Mar 2025

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was beautiful. If traveling by foot you'll past through some tough looking streets but at the end it's worth the stay. I stayed for the weekend in a smaller room but it was just me so it was grand lol. My room was hidden were you had to go through one door that had two more rooms in the outside. The only downfall was it didn't have a fridge or microwave in my room wasn't sure if was just my room or all. Also they have a descent lounge area for you to enjoy
Stayed 2 nights in Mar 2025

6/10 Okay

Marino

Stayed 1 night in Mar 2025

10/10 Excellent

Simona

Great stay.
Stayed 1 night in Mar 2025

8/10 Good

alanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very basic. Would have appreciated at least an ice bucket or something since there is no fridge.
Stayed 5 nights in Mar 2025

4/10 Poor

Mariela

Travelled with group
Liked: Staff & service, property conditions & facilities
Too noisy
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Ardita

Stayed 1 night in Mar 2025

10/10 Excellent

Nickesha

Stayed 3 nights in Mar 2025

10/10 Excellent

Joselyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
no train nearby, no store nearby
Stayed 1 night in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2025

2/10 Terrible

Nathaniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great service but had Bed Bugs & Lice !!

The hotel Staff were extremely kind & polite. But the stay of the hotel wasn’t a good experience. Out of the 5 nights I stayed, only 1 night our room was cleaned when I requested for all 5 days. Also, the 1 night wasn’t even clean, they just made the bed. The worst part of the stay was the bed Bugs, my girlfriend went home with lice & bed bugs in her head and on her clothes.
Stayed 5 nights in Mar 2025

6/10 Okay

Aman Prakaasha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jenna

Liked: Staff & service
Was mediocre experience - nothing fantastic, nothing horrible.
Stayed 2 nights in Mar 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disappointed

Nothing impressive. For a new building, there were definite signs of water damage throughout. Also, the linens were coarse and pillows uncomfortable. The area the hotel is located isn’t ideal. Quite a walk from the hotel to the subway.
Stayed 4 nights in Mar 2025

6/10 Okay

Mahin Qudeer

Stayed 5 nights in Mar 2025

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elena C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough breakfast food
Stayed 4 nights in Mar 2025