Best Western - accommodation in New York

I stay here a lot because of proximity to Penn Station and generally good prices. On this stay the prices jumped up 3x mid stay. The property itself, while having a classic grand and very buzzy/crowded lobby, has a rundown feel in the room area. The hall carpets are worn and taped, the rooms cramped and old-feeling. No room fridge or coffee maker, tiny closet and substandard plumbing that's noisy at night and with very erratic water temperature. In a neighborhood that's both mobbed with tourists and full of aggressive homeless.

We were very disappointed in our experience, and the unpleasant staff. When I checked out I told the desk clerk that I was unhappy with my stay, and he just looked at me and handed me my receipt. Will be leaving a review on yelp.

Hotel rooms are old Wear and tear Need to renovate Would choose a different hotel next time