Lotte New York Palace

4.5-star property
455 Madison Ave, New York, NY 0508 053 286
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84.0% Based on 4908 reviews TripAdvisor Traveller Rating 4.5 out of 5

Points Of Interest

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Hotel Description

A luxury stay in the heart of New York awaits you at Lotte New York Palace. Within steps you'll find 5th Avenue and St. Patrick's Cathedral within a short 5-minute stroll. Highlights at this family-friendly hotel include 3 bars/lounges, a full-service spa and a restaurant.

WiFi, wired Internet and plasma TVs are featured in all 909 rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Free weekday newspapers, in-room massages and safes are also available.

A day of pampering at The Palace Spa can include hot stone massages, detox wraps and mani/pedis. The restaurant, Villard, serves American cuisine and is open for breakfast, brunch and lunch. Troubles Trust is the hotel's own cocktail bar. Enjoy the health club and steam room as well as access to free bike rentals. Business travellers can take advantage of a conference centre, a business centre and limo/town car service. Other amenities include WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4.5-star Midtown hotel include Rockefeller Center and Top of the Rock.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$441 per night

Premier Room, 1 King Bed, View (Skyline)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Accessible, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner (Towers Corner)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 2 Double Beds, View (Skyline)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

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84.0% of guests recommend out of 4908 reviews

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About the Lotte New York Palace

Location 455 Madison Ave, New York, NY 10022

Property Features

Lotte New York Palace offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee. A business centre and a limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Lotte New York Palace. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 909 guestrooms or units
  • 55 levels
  • 3 bars or lounges
  • Built in 1981
  • Dining venue
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (11.3 km / 7 mi)
  • Train station: New York Grand Central Terminal Station (1.5 km / 1 mi)
  • Metro station: 51 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Lotte New York Palace offers 909 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Lotte New York Palace has a restaurant on site.

Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.

Troubles Trust – On-site cocktail bar.

Tavern on 51 – On-site bar. Open selected days.

Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 24 and USD 100 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 125 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lotte New York Palace Hotel
  • Lotte New York Palace
  • Lotte Palace

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.