Candlewood Suites New York City-Times Square by IHG

2.5 star property

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom, Accessible (Roll-In Shower)
Interior detail
Suite, 1 Bedroom
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is NZ$336
includes taxes & fees
7 June - 8 June

Explore the area

View map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite

8.8 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(157 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Madison Square Garden. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include 5th Avenue and Rockefeller Center.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 1 Jun 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 7 Jun 2026 start from NZ$336, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 85.0 per day.

Are there any beaches close to Candlewood Suites New York City-Times Square by IHG?

The closest beach to Candlewood Suites New York City-Times Square by IHG is Coney Island Beach (20.6 km).

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1052 out of 1953 reviews
Rating 8 - Good. 542 out of 1953 reviews
Rating 6 - Okay. 211 out of 1953 reviews
Rating 4 - Poor. 74 out of 1953 reviews
Rating 2 - Terrible. 74 out of 1953 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large for NYC. Cleaned each day. The small kitchen was a bonus. The price and value to be so close to Times Square was great. It is an older building so don't expect 5 star luxury. But it was clean and the staff were friendly.
Stayed 4 nights in May 2026

8/10 Good

Dominic

Stayed 1 night in Mar 2026

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel
Stayed 2 nights in Feb 2026

8/10 Good

Amanda

The stay was good, but the wait for
Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. Did not drive. Took train and walked.
Stayed 1 night in Feb 2026

10/10 Excellent

Zheela Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that is walking distance most restaurants, diner, and transportation.
Stayed 3 nights in Feb 2026

10/10 Excellent

LEONIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Feb 2026

10/10 Excellent

Kayla

Stayed 4 nights in Feb 2026

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities
Room was ok. Only one elevator in service the entire stay caused lengthy delays to come and go. Will not return because of that.
Stayed 1 night in Feb 2026

6/10 Okay

Ann

Stayed 2 nights in Dec 2025

8/10 Good

Doungdarra

Liked: Cleanliness, property conditions & facilities
Clean room and super close to timesquare
Stayed 2 nights in Feb 2026

8/10 Good

Pablo

Stayed 2 nights in Feb 2026

10/10 Excellent

Yuliya

Stayed 1 night in Feb 2026

6/10 Okay

Kayla

Stayed 3 nights in Feb 2026

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
My stay was good. It was in close proximity to the train station and close to the city center. Good area and affordable
Stayed 4 nights in Feb 2026

6/10 Okay

Jonathan

Stayed 1 night in Feb 2026

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness, amenities
The only complaint i have is only one elevator worked and me and my girlfriend waited 20 minutes at one point to catch the elevator or i probably would have gsve this a 5 star.
Stayed 3 nights in Feb 2026

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities
I stayed here for my birthday weekend and had a great experience. I booked a studio suite and was very happy with the space and overall comfort. I was on the 3rd floor, so the temporary elevator situation wasn’t an issue for me at all — I mostly took the stairs, which was easy. The hotel was upfront about the elevator, and I appreciated the transparency. My studio suite was clean, comfortable, and well-maintained. The bed was very comfortable, the heat/AC worked perfectly, and the kitchenette was a great bonus and fully functional. The bathroom was clean with good water pressure and plenty of hot water. I didn’t notice any mold, damage, or wear issues, and the carpet and walls were in good condition. One of the biggest highlights was the location. The hotel is very central, and everything I needed was within a 20-minute walk or less, which was perfect since I enjoy walking. It made getting around Times Square and nearby theaters incredibly convenient. Overall, I really enjoyed my stay and would absolutely stay here again. It was a comfortable, hassle-free experience and a great home base for a NYC trip.
Stayed 3 nights in Feb 2026

10/10 Excellent

Darcy

Stayed 4 nights in Feb 2026

8/10 Good

Selina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and courteous staff. Only thing is that the shower curtain would not close fully and water would spray out.
Stayed 3 nights in Feb 2026

4/10 Poor

jordan

Disliked: Property conditions & facilities
Broken Elevator. Had to walk up & down the stairs everyday of my stay. They never brought me a “do not disturb sign.” For my room door. Heater worked when it wanted to.
Stayed 4 nights in Feb 2026

2/10 Terrible

Erick

Stayed 2 nights in Feb 2026

10/10 Excellent

Indeewara

Stayed 1 night in Feb 2026

10/10 Excellent

Abou

Stayed 1 night in Feb 2026

8/10 Good

deborah

Stayed 3 nights in Feb 2026