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Candlewood Suites New York City-Times Square by IHG

2.5 star property

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom
Suite, 1 Bedroom, Accessible (Roll-In Shower)
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is NZ$259
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(142 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Madison Square Garden. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include 5th Avenue and Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 15 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 1 Mar 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 2 Mar 2026 start from 234.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 85.0 per day.

Are there any beaches close to Candlewood Suites New York City-Times Square by IHG?

The closest beach to Candlewood Suites New York City-Times Square by IHG is Coney Island Beach (20.6 km).

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 922 out of 1752 reviews
Rating 8 - Good. 500 out of 1752 reviews
Rating 6 - Okay. 190 out of 1752 reviews
Rating 4 - Poor. 67 out of 1752 reviews
Rating 2 - Terrible. 73 out of 1752 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

vaughn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smart tv inside the rooms would be a plus
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room safe environment. Close to everything we were doing.
Stayed 5 nights in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
A/C and heating both worked quickly!
Stayed 5 nights in Nov 2025

10/10 Excellent

Zinadra

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Laura at front desk was wonderful and helpful with places to explore. Clean was clean and smelled great upon walking in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great hotel and very nice service
Stayed 3 nights in Nov 2025

8/10 Good

Paul, St. John's

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff | clean room | close to many of New Yorks attractions | 24 hour 7 eleven up the street
Stayed 3 nights in Nov 2025

10/10 Excellent

Leigh

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 5 nights in Nov 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
walkable
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a serviceable hotel with the plus of a reasonable price for NYC, a kitchenette and location. Property conditions are in need of attention. Our bathtub/shower had seen better days and the door of kitchen cabinet under the sink was falling off. The heating unit was quite noisy and tricky to control.
Stayed 3 nights in Nov 2025

10/10 Excellent

Parkin

Stayed 2 nights in Nov 2025

6/10 Okay

Ruth

It is in a good location: convenient for the subway and midtown attractions. The staff were all quite helpful when issues arose and those on the front desk were polite. My air conditioning was not working properly - the first night coming on every 15 minutes (very noisy). The 'fix' actually stopped it working altogether, and I had to ask twice for someone to fix it (after waiting two hours) as the room was really cold. I did not find the room particularly clean, especially the kitchen. The first thing I saw on entering was a small bug on the countertop. I saw and disposed of about ten of these during my stay. The bed was comfortable and the room a good size. On balance I would say it represents the price you pay for it.
Stayed 6 nights in Nov 2025

10/10 Excellent

Olieng

Stayed 7 nights in Oct 2025

10/10 Excellent

Chris

Stayed 3 nights in Nov 2025

10/10 Excellent

sequata

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, room clean every one was nice and helpful, will recommend and return..
Stayed 3 nights in Nov 2025

10/10 Excellent

Manraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size property easy to access friendly staff fantastic location
Stayed 6 nights in Oct 2025

10/10 Excellent

Rosalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great.. bed comfy.. bathroom and kitchen area could use a bit of sprucing up
Stayed 5 nights in Nov 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities
what a wonderful stay. they kept checking on is via text to see if we needed anything. room was clean and in a convenient area where I needed to be during our stay. I would definitely stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Eugene

Stayed 5 nights in Oct 2025

6/10 Okay

Matthew

Disliked: Staff & service
The room was average can’t really complain we got a high city view and that made it awesome.
Stayed 6 nights in Oct 2025

6/10 Okay

Jeff, Kanata

Travelled with family
Liked: Cleanliness
The room was clean and the staff friendly, but the hotel was very basic, elevators slow and the AC unit loud (with no means of turning it off). I thought it was over priced, but then again, I don’t have any recent experience in NYC to compare it to.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value near Times Square
Stayed 3 nights in Oct 2025

10/10 Excellent

Kibrottaavah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Candlewood. The staff at the front desk were super friendly and so helpful. I had questions prior to my stay and they always reaponded politely. The hotel is a perfect location for singles, couples and families who want to be right in the heart of time square where you can walk to alot of the attractions. They had complimentary drinks and snacks throughout my stay which was a nice added touch. The rooms were clean and worth the price. I really loved my stay and would come back again!
Stayed 4 nights in Nov 2025

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, amenities
The room was incedibly small for the price I paid. The shower was moldy and damaged and it was either too hot or too cold no matter the seeting we put the tempature.
Stayed 1 night in Nov 2025