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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness centre, a quick walk to Times Square

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Lobby sitting area
City view
Interior detail
Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
The current price is NZ$294
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
339 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Separate bedroom
Hairdryer
Microwave
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(120 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪Scallywag's - ‬2 min walk
  • ‪Corvo Coffee - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness centre, a quick walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Russian, Spanish

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The price is NZ$259
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 1 Sept 2025 start from NZ$265.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 75.00 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 734 out of 1444 reviews
Rating 8 - Good. 421 out of 1444 reviews
Rating 6 - Okay. 161 out of 1444 reviews
Rating 4 - Poor. 60 out of 1444 reviews
Rating 2 - Terrible. 68 out of 1444 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and prompt with requests for additional towels and other provisions . The free washing machines and dryers were a huge bonus
Stayed 4 nights in Jun 2025

10/10 Excellent

Julieta

Liked: Staff & service, property conditions & facilities, room comfort
Nuestra experiencia fue muy buena. Los empleados muy atentos, y predispuestos para evacuar cualquier consulta. Mi habitación no era como la de la imágen que se ve en esta publicación, pero estaba bien, cómoda y funcional. Lo malo sería que la limpieza no es diaria, y no está muy claro como es. Primero nos dijeron que era cada 7 días, y como estabamos 7 días, parecía que no iban a limpiar. Sin embargo, limpiaron al 4to día... por lo que entiendo que si uno se queda MENOS de 7 días, no te hacen limpieza. De todos modos, sí retiran la basura, si uno lo solicita. Hay una estación de metro a la vuelta del hotel, y es donde está la Terminal de Buses, por lo que hay muchas conexiones. En la zona hay muchos lugares donde comprar comida.
Habitación doble matrimonial, con cocina. Piso 10. geniales los ascensores
Stayed 7 nights in May 2025

10/10 Excellent

Rechelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Venkatesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t dare to go here

Worst hotel no transaparency , appliances not working , lift not working what a worst hotel
Stayed 3 nights in May 2025

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Dissapointing. I knew it wasn’t a high end hotel, but so unhappy with our stay. The shower backed up and the shower rod was coming off the wall and shower curtain wouldn’t close. We had to rig it so it would stay shu
Stayed 3 nights in May 2025

6/10 Okay

Krystal

Disliked: Cleanliness, amenities
One elevator working, bug in room.
Stayed 1 night in May 2025

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is showing its age, but served its purpose
Stayed 4 nights in May 2025

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Overall was a good stay. Microwave didn’t work.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
A really good location and everything that we needed. Staff were always really helpful.
Stayed 7 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay

we had a good experience. there were no issues. the staff was friendly and helpful when needed. the accommodations were good and supplied all our needs. the neighborhood was convenient with many options for food and transit.
Stayed 8 nights in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
This property was very convenient to major transportation stations. The staff are helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Trisha

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable rooms!
Stayed 14 nights in May 2025

10/10 Excellent

Cacelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home Away From Home!

I enjoyed every aspect of my stay, except for one concern. When the manager texted me during my stay and asked how everything was he fixed my concern. The concern was a smell in the bathroom room. I think it could've been the shower curtain. I have a sensitive nose. My Significant other didn't smell anything. Kenny and Laura were excellent. They are very good at their profession. They were welcoming from first to last day. Their demeanor did not change. I have been traveling to NYC for pleasure for over twenty years. In all those trips I haven't ever said this is my go to hotel. Well I can now say, this is my go to hotel! From when I left in the morning to returning in the evening I enjoyed this hotel. I truly think it's the service. I haven't ever recalled being contacted during a hotel stay to ask how are my accommodations! Even over seas. The service coupled with the fabulous room and view this hotel a five star rating in my book. High level floor with city view.
Stayed 4 nights in May 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was perfect, you have the subway within walking distance, can walk to broadway, Hudson yards, edge. What I did not like was that the bed was not comfortable, it was a bit small. Ventilation in the room was very limited. I did like the small kitchen it had.
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to theaters and Hell's kitchen. Also easy walking to Times Square and Bryant Park. Conveniently, one block away from Port Authority.
Stayed 2 nights in May 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our short stay here and found the accommodations acceptable. The only issue we had was the smell of somebody smoking a few times during our stay which we reported. Our room was on the back and it was quite quiet
Stayed 3 nights in May 2025

8/10 Good

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was good
Stayed 2 nights in May 2025

10/10 Excellent

Kamla

Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Manuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Will definitely recommend and come back next time!
Stayed 5 nights in May 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to subway and bus terminal and Times Square. Nice to have kitchen in our room with full sized fridge. It’s not a fancy hotel but it’s certainly clean and comfortable. It’s not overly priced either considering the great central location. The staff are welcoming and accommodating. Good stay there.
Stayed 4 nights in May 2025

6/10 Okay

Carlos

Stayed 4 nights in May 2025