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NH Collection New York Madison Avenue

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for NH Collection New York Madison Avenue

Exterior
Property preview
Penthouse Park Av. Jr. Suite with Terrace
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi
The current price is NZ$554
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
22 East 38th Street, New York, NY, 10016
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room (Accessible)

1 bedroom, minibar, in-room safe, desk

Superior Room (Accessible)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

1 bedroom, minibar, in-room safe, desk

Premium Room (Empire State Views)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room (Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (View)

1 bedroom, minibar, in-room safe, desk

Superior Room (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (View, Twin beds)

1 bedroom, minibar, in-room safe, desk

Superior Room (View, Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

New York

A luxury stay in the heart of New York awaits you at NH Collection New York Madison Avenue. Within just a 10-minute stroll, you'll find popular attractions like 5th Avenue and Grand Central Terminal. Highlights at this hotel include a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 4.5-property class Manhattan hotel include Empire State Building and Bryant Park.

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Broadway - 9 min walk - 0.8 km
  • Times Square - 11 min walk - 1.0 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Mad Dog & Beans Mexican Cantina - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel with 24-hour fitness centre and 24-hour front desk
WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 1923
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
NH Collection New York Madison Avenue offers 288 accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

What is the cancellation policy at NH Collection New York Madison Avenue?

NH Collection New York Madison Avenue offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to NH Collection New York Madison Avenue?

The closest beach to NH Collection New York Madison Avenue is Coney Island Beach (20 km).

What makes NH Collection New York Madison Avenue a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at NH Collection New York Madison Avenue.

Does NH Collection New York Madison Avenue serve breakfast?

Yeah, buffet brekkie is on offer on weekdays between 7:00 AM and 10:00 AM and weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection New York Madison Avenue?

No, NH Collection New York Madison Avenue does not offer an airport shuttle service.

What time are check-in & check-out at NH Collection New York Madison Avenue?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

NH Collection New York Madison Avenue Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 532 out of 838 reviews
Rating 8 - Good. 168 out of 838 reviews
Rating 6 - Okay. 74 out of 838 reviews
Rating 4 - Poor. 37 out of 838 reviews
Rating 2 - Terrible. 27 out of 838 reviews

Reviews

8/10 Good

Toni

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, very helpful and amicable. Hallways need a bit more cleaning but is clean enough.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 6 nights in Jun 2025

8/10 Good

Jamie

Stayed 4 nights in Jul 2025

10/10 Excellent

Vanessa A

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic across the board
Stayed 3 nights in Jul 2025

10/10 Excellent

zhishan

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good services, perfect location to explore the city
Stayed 3 nights in Jul 2025

8/10 Good

Deidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Park Avenue and Madison Avenue so convenient to lots of shops and restaurants. The bathroom was super clean and larger than we expected. I would definitely stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2025

2/10 Terrible

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Brittney

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Stayed 3 nights in Jun 2025

10/10 Excellent

Lis

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Zac

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great rooms, safe and well priced! Great location too! I will stay here again!
Stayed 3 nights in Jun 2025

6/10 Okay

Emir

Liked: Cleanliness, property conditions & facilities
The room was not ready upon arrival so I’ve got downgraded room rather than waiting for the booked type of room was available. Tiny room, limited amenities. Limited choice breakfast. Noisy AC. Overall very clean.Safe area. Polite and professional staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tomoe

Stayed 2 nights in Jun 2025

10/10 Excellent

Karen, oakville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space very friendly staff excellent location!!
Stayed 3 nights in Jun 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alfonso

Stayed 1 night in Jun 2025

8/10 Good

THOMAS STUART

Stayed 2 nights in May 2025

6/10 Okay

Kevin

Disliked: Staff & service
Won’t stay here again, I am a VIP for Hotels and never received what I was owed. The check in process is very clunky. Nothing like the NH’s in Europe
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025