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NH Collection New York Madison Avenue

4.5 star property

Photo gallery for NH Collection New York Madison Avenue

Premium Room, Terrace (View)
Exterior
Restaurant
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$468
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
22 East 38th Street, New York, NY, 10016
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View

View from room

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

View from room

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

View from room

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Accessible)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Empire State Views)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room, City View (Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Twin beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View, Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

New York

A luxury stay in the heart of New York awaits you at NH Collection New York Madison Avenue. You'll be within steps of The Morgan Library and Museum and within a short 5-minute stroll of SUMMIT One Vanderbilt. Highlights at this hotel include a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4.5-property class Manhattan hotel include Grand Central Terminal and Bryant Park.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Bryant Park - 5 min walk - 0.4 km
  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 11 min walk - 1.0 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Park Avenue Tavern - ‬3 min walk
  • ‪Chili - ‬2 min walk

About this property

NH Collection New York Madison Avenue

WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 1923
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
NH Collection New York Madison Avenue offers 288 accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

What is the cancellation policy at NH Collection New York Madison Avenue?

NH Collection New York Madison Avenue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection New York Madison Avenue?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on 29 Mar 2026 start from NZ$468, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to NH Collection New York Madison Avenue?

The closest beach to NH Collection New York Madison Avenue is Coney Island Beach (20 km).

What makes NH Collection New York Madison Avenue a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at NH Collection New York Madison Avenue.

Does NH Collection New York Madison Avenue serve breakfast?

Yeah, buffet brekkie is on offer on weekdays between 7:00 AM and 10:00 AM and weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection New York Madison Avenue?

No, NH Collection New York Madison Avenue does not offer an airport shuttle service.

What time are check-in & check-out at NH Collection New York Madison Avenue?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 926 reviews
Rating 8 - Good. 180 out of 926 reviews
Rating 6 - Okay. 89 out of 926 reviews
Rating 4 - Poor. 39 out of 926 reviews
Rating 2 - Terrible. 28 out of 926 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice comfortable stay
Stayed 3 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and accommodation
Stayed 4 nights in Dec 2025

10/10 Excellent

Christine, Alexandria

Stayed 3 nights in Dec 2025

10/10 Excellent

BRITTANY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff was amazing!
Stayed 2 nights in Dec 2025

8/10 Good

Dionne

Stayed 1 night in Dec 2025

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel. The Christmas decoration at the hotel made this trip feel so festive for us would definitely be returning to this stay in future trips. The hotel staff were so welcoming and accommodating. The rooms were very clean and you can tell the hotel has been taking care of the facility very well. Would recommend this stay to everyone
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2025

8/10 Good

Fabio, Celebration

Stayed 1 night in Nov 2025

10/10 Excellent

Merlenette, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professionalism and kindness from the very first welcome, especially from Mrs. Nora. The room cleanliness is impeccable, the breakfast is of high quality, and the location of the property is exceptional. A big thank you for making my daughter’s 18th birthday trip such a special and unforgettable experience. A real success! S.Ambrosio
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniil

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Big rooms, especially for NYC. Great location for all the midtown sights. Staff were friendly and very helpful with recommendations. Would recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and view
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Stayed 2 nights in Dec 2025

8/10 Good

janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect - especially bellhop/valet Aaron's cheerful, friendly and prompt help with my car and bags as well as the team at the Front Desk - but I did find that the bathroom in my room wasn't very well-designed: the little sink-bowl filled up and didn't drain and I splashed around it constantly washing my face, the shower water temperature was warm not hot (until I told someone and they came to fix it, but I'd already taken two lukewarm showers) and the shower water splashed outside the shower onto the floor because the glass divider wasn't long enough
Stayed 3 nights in Dec 2025

10/10 Excellent

Janine

Stayed 1 night in Nov 2025

6/10 Okay

Nabeel, Fairfax

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I always have the best experience at NH Collection. From the moment you’re greeted at the door to the smooth check-in process, everyone is incredibly friendly, kind, respectful, and genuinely happy to help. Some of the staff even remembered us from two years ago when we got engaged during our stay, and they went out of their way to make this visit just as memorable. The rooms are spotless, and the bar and restaurant are fantastic. The buffet breakfast in the mornings is absolutely amazing. The hotel itself is beautiful, and NH Collection will always be our go-to place whenever we visit New York. A huge thank-you to all the staff for being so kind and making our stay unforgettable once again!
Stayed 1 night in Oct 2025

6/10 Okay

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros: • Location • Friendly and helpful front desk staff • Stayed for 8 nights and everyone was pleasant and hospitable. • Special mention for Erik and the other bellman. • Lots of meeting spaces in the back (desks for work, eating, hanging out). • Car service (Suburban) to/from LGA for $75. • Nice robes. Cons: • Value: Felt "robbed" for nearly $600 a night. • The room was tiny; only room to walk around the bed, even in a "premium city view room." • No counter/storage space in the bathroom. • Would not stay here again mainly because of the beds. • Bed and bedding were absolutely unacceptable for the price. • Featured a cheap spring mattress that was "dented" towards the middle, causing guests to inevitably roll together. • Only two flimsy pillows. • Left with a sore neck after an 8-night stay. • Service/Housekeeping Issues (Lack of Attention to Detail): • Had at least one issue each day. • Problems with the TV and remote. • Robes were taken away but not replaced. • Only one set of 2 bath towels. • A coffee cup with a piece of gum stuck to it upon check-in. • Empty body wash container on day 3. • An empty shampoo container the very next day (day 4). • Bogus BS resort fee. Conclusion: • The lack of attention to details is obvious. • Better options are available, especially if the rates here are over $350.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rouba

Liked: Cleanliness, staff & service, amenities
My go to place in Manhattan Midtown. I've stayed there over 5 times now and I'll go again and again. Very cool boutique vibe, very friendly staff, spotless rooms, nice Serafina restaurant. Always a lovely experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Jeremy on the staff handled our check-in. He was incredibly professional and friendly. Did a fabulous job!
Stayed 1 night in Nov 2025

10/10 Excellent

Erin Elaine

Liked: Cleanliness, property conditions & facilities
Great room and staff!
Stayed 4 nights in Nov 2025

8/10 Good

Ewa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless but the promised view of the Empire Building was through a small window with a partial obstruction. The morning crew was excellent but the afternoon one was adequate.
Stayed 1 night in Nov 2025

8/10 Good

Ana

Stayed 4 nights in Oct 2025