Conrad New York Downtown

5.0 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Conrad New York Downtown

Bicycling
Lobby
Breakfast, lunch and dinner served
Lobby
Breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly
The current price is NZ$723
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
102 North End Avenue, New York, NY, 10282
  • Place, National September 11 Memorial & Museum
    ‪5 min walk‬
  • Place, One World Trade Center
    ‪5 min walk‬
  • Place, Brooklyn Bridge
    ‪7 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

Hudson Riverview Suite

  • Sleeps 3

Conrad Suite

  • Sleeps 2

Deluxe Suite, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (3x3 Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Presidential Suite)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 139 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Accessible, Bathtub (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, River View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Multiple Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Double Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Hearing Accessible Hudson River View King Suite

  • Sleeps 2

Mobility Accessible Executive King Suite with Shower

  • Sleeps 2

Hearing Accessible Deluxe Two Double Suite

  • Sleeps 4

Deluxe Two Double Suite

  • Sleeps 4

Deluxe King Suite

  • Sleeps 3

Mobility Accessible Deluxe King Suite with Shower

  • Sleeps 3

Mobility Accessible River View King Suite with Shower

  • Sleeps 2

Hearing Accessible Deluxe King Suite

  • Sleeps 3

Luxury Suite

  • Sleeps 2

King and Sofa bed Suite with River View

  • Sleeps 3

Deluxe King Suite with Sofabed

  • Sleeps 3

Mobility Accessible Luxury King Suite with Roll in Shower

  • Sleeps 3

Deluxe Two Double Suite with Sofabed

  • Sleeps 4

Deluxe Ste 2 Dbls Mob Acc Ri Shwr W Sofa Bed

  • Sleeps 4

Deluxe Suite 2 Doubles Mob Access Ri Shower

  • Sleeps 4

Deluxe Suite 2 Doubles Mob/Hear Access W/Tub

  • Sleeps 4

Deluxe Suite 2 Doubles Mob/Hear Access W/Tub

  • Sleeps 4

King Suite with Sofa and River View

  • Sleeps 3

Executive Suite

  • Sleeps 2

Luxury Corner Suite

  • Sleeps 4

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About the area

New York

A luxury stay in the heart of New York awaits you at Conrad New York Downtown. Within just a 10-minute stroll, you'll find One World Trade Center and Hudson River Park. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The bistro, Atrio, is open for breakfast, lunch and dinner. Loopy Doopy Rooftop Bar is the hotel's own rooftop bar. 30000 square feet (2787 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Manhattan hotel include The Oculus and Brooklyn Bridge is within 30 minutes.

What's nearby

  • National September 11 Memorial & Museum - 5 min walk - 0.4 km
  • One World Trade Center - 5 min walk - 0.4 km
  • The Oculus - 6 min walk - 0.6 km
  • Brooklyn Bridge - 7 min drive - 4.2 km
  • Statue of Liberty - 39 min drive - 11.7 km

Getting around

  • WTC Cortlandt Station - 7 min walk
  • Jersey City Exchange Place Station - 18 min walk
  • LaGuardia Airport (LGA) - 42 min drive

Restaurants

  • ‪P.J. Clarke's - ‬3 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Le District Coffee - ‬3 min walk
  • ‪Seamore’s - ‬2 min walk
  • ‪El Vez - ‬1 min walk

About this property

Conrad New York Downtown

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Conrad New York Downtown. Parking is available for a fee.

This Art Deco New York hotel is smoke free.

  • 1 building
  • 463 guestrooms or units
  • 15 levels
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2000
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Conrad New York Downtown offers 463 accommodations with MP3 docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 65 per night)
  • Valet parking on site (USD 65 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 19 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrio
  • Loopy Doopy Rooftop Bar

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (30,000 square foot of space)

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 32 per person
  • Self-parking fee: USD 65 per night
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Conrad Hotel
Conrad Hotel New York
Conrad New York
New York Conrad
Conrad New York Hotel New York City
Conrad New York Hotel
Conrad New York Downtown Hotel
Conrad New York Downtown Hotel New York
Conrad New York Downtown Hotel
Conrad New York Downtown New York
Conrad New York
Conrad New York New York
Conrad New York Downtown New York
Conrad New York Downtown Hotel New York

Frequently asked questions

What is the cancellation policy at Conrad New York Downtown?

Conrad New York Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad New York Downtown?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Conrad New York Downtown on 30 Nov 2025 start from NZ$722.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad New York Downtown?

Yep, Conrad New York Downtown has a self car park for USD 65 per night.

Are there any beaches close to Conrad New York Downtown?

The closest beach to Conrad New York Downtown is Coney Island Beach (16.1 km).

What makes Conrad New York Downtown a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Conrad New York Downtown.

Does Conrad New York Downtown serve breakfast?

Yep, cooked-to-order breakfast is offered at Conrad New York Downtown.

Is there a free airport shuttle available at Conrad New York Downtown?

No, Conrad New York Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad New York Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Conrad New York Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Conrad New York Downtown?

Cats and dogs are welcome at Conrad New York Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Conrad New York Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 1000 reviews
Rating 8 - Good. 99 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our house keeping lady. She was so wonderful and professional.
Stayed 2 nights in Aug 2025

8/10 Good

Gunjit

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact that our view (non existent) was from the 4th floor when we paid for river view !!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and well kept. Staff goes out of their way for their guests. Only negative is that Kate checkout is never available when I ask for it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dr. Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prize find! Top-notch location! Brand-new!
Stayed 3 nights in Aug 2025

6/10 Okay

Louis

Liked: Cleanliness, property conditions & facilities
Manager called us during a $600 dinner out to tell me I was locked out of my room that was prepaid then was told we will get a free night now I have to do all sorts of follow up with Expedia to get this right. Beyond belief in a hotel of this caliber this has to go on the property is beautiful, but they should bet their managers a little bit more carefully to me what they say and say what they mean. In addition, we couldn’t go to the rooftop bar because it was “fully committed.” I guess that means they were busy isn’t that what New York is that’s one of the reasons we booked the hotel. So $1000 down the drain for what was supposed to be a special weekend that just turned out to be a headache and an annoyance. I guess if you book on Expedia and something goes wrong don’t expect to get your money back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super comfy bed, really good breakfast. quality!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer Trip NYC

Amazing room and building in a perfect location. Excellent breakfast and room service. Everybody was so nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jul 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities
This was my first time staying at the Conrad Downtown. I have stayed nearby at a smaller hotel on West Broadway for many years but thought to try something different given how noisy the W Broadway hotel is. In that regard the Conrad did not disappoint. It offers great views of the Hudson River as well. The location is somewhat tranquil given the general noise and traffic of NY and a minute walk to the west side bike path which is great for running. It’s a very large corporate hotel which I didn’t realize but adjusted to. The location isn’t great for taking the subway (about 10 minutes to the nearest station (E at World Trade) or 13 minutes to 2&3 station at Chambers St/West Broadway. And it takes a while to catch an elevator during rush hour morning times which can be annoying (a smaller hotel generally doesn’t have this issue). I also didn’t realize you couldn’t remove items from the mini-bar to store your own things but they made amends by bringing me my own mini-refrigerator. House cleaning was great but don’t turn on the privacy/do not disturb for too long or they post a notice saying they have the right to inspect the room after 24 hours. Again - these are very corporate policies that I wasn’t used to. Gym was nice. After making some adjustments the stay got better. Bed was very soft was my only complaint and carpet could be a touch cleaner. Overall I would recommend with these caveats but I still might go back to my noisy small hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

REL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb in every way. And especially great value for the money in Manhattan.
Stayed 1 night in May 2025

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stat from all above mentioned aspects!
Stayed 8 nights in Jul 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First ever high-end hotel stay & OH MY! Everything was perfect. There was a little damage by the shower, we didn’t care & they offered a different room - we said no and they gave us a FREE bottle of wine, 2 sets of chocolates & 2 plates of specialty dried fruit, specialty cheeses & thin sliced bagel. They did not have to do that!! The staff was friendly & was 100% the best, fanciest & cleanest hotel I was in. Was worth the price!!
Rooftop bar #2
The accommodation given
In the hallway on way to room
Rooftop bar
Stayed 1 night in Jul 2025

10/10 Excellent

Heather, Hartsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property gave me so much joy to celebrate my 10th wedding anniversary with my husband!! It was a great getaway with a wonderful area to walk around. The staff were very accommodating and helpful leading up to my stay to make sure every detail helped celebrate. Can’t wait for more stays to enjoy.
Stayed 1 night in Jul 2025

10/10 Excellent

Lilian Nguyen

Stayed 2 nights in Jul 2025

10/10 Excellent

Jyoti

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, clean, safe, friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Amrita

Stayed 3 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
great property
Stayed 1 night in Jun 2025

4/10 Poor

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

BEATRICE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms. Warm and friendly service . Excellent location downtown and an easy walk to the west village. Only complaint and to be honest I’m really just splitting hairs. They have bath tubs and shower curtains which I personally don’t like but the bathroom was spotless with sufficient towels and bath supplies. Great stay and I’d definitely stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Brittany

Stayed 3 nights in Jun 2025

8/10 Good

Baljit

Liked: Cleanliness
Stayed 2 nights in May 2025