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The Lexington Hotel, Autograph Collection

4.0 star property
Hotel with a restaurant, a quick walk to Grand Central Terminal

Photo gallery for The Lexington Hotel, Autograph Collection

Suite, 1 Bedroom (Balcony)
Creator video
Suite, 1 Bedroom (Balcony) | Balcony view
Exterior
Suite, 1 Queen Bed | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available
The current price is NZ$564
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
511 Lexington Ave at 48th St., New York, NY, 10017
  • Grand Central Terminal
    ‪6 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Tub)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Living area

Suite, 1 Queen Bed

Highlights

Lanai
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds (Hearing Accessible)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Balcony)

Suite, 2 Bedrooms (Balcony) | Living area

Suite, 2 Bedrooms (Balcony)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 79 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Balcony)

Suite, 1 Bedroom (Balcony)

Suite, 1 Bedroom (Balcony)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Balcony)

Suite, 1 Bedroom (Balcony) | Balcony view

Suite, 1 Bedroom (Balcony)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Balcony)

Suite, 1 Bedroom (Balcony) | Living room

Suite, 1 Bedroom (Balcony)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 56 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

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About the area

New York

The Lexington Hotel, Autograph Collection puts you in the heart of New York, within just a 10-minute stroll of Grand Central Terminal and Rockefeller Center. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The Stayton Room is open for breakfast and dinner. 6 meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Manhattan hotel include St. Patrick's Cathedral and Museum of Modern Art.

What's nearby

  • Grand Central Terminal - 6 min walk - 0.6 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Times Square - 13 min walk - 1.1 km
  • Broadway - 13 min walk - 1.1 km
  • Empire State Building - 17 min walk - 1.5 km

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • Dae Day
  • Sea Fire Grill
  • ‪Ole & Steen - ‬1 min walk
  • Lexington Lobby

About this property

The Lexington Hotel, Autograph Collection

Hotel with a restaurant, a quick walk to Grand Central Terminal
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Lexington Hotel, Autograph Collection. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 725 guestrooms or units
  • 28 levels
  • Built in 1929
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Lexington Hotel, Autograph Collection offers 725 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,742 reviews
The price is NZ$465
includes taxes & fees
29 Sept - 30 Sept
Sheraton New York Times Square Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 29 for adults and USD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Stayton Room

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 28 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1929
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 29 for adults and from USD 19 for children
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Autograph Collection Lexington
Autograph Collection New York City
Lexington Autograph Collection
Lexington Autograph Collection Hotel
Lexington Autograph Collection Hotel New York City
Lexington New York City
Lexington New York City Autograph Collection
New York City Lexington
Lexington New York City Autograph Collection Hotel
Lexington Hotel Autograph Collection New York
Lexington Hotel Autograph Collection
Lexington Autograph Collection New York
The Lexington New York City Autograph Collection
Radisson New York City
New York City Radisson
New York Radisson Hotel
Radisson Lexington New York
Radisson Lexington Hotel New York
The Lexington Hotel, Autograph Collection Hotel
The Lexington Hotel, Autograph Collection New York
The Lexington Hotel, Autograph Collection Hotel New York

Frequently asked questions

What is the cancellation policy at The Lexington Hotel, Autograph Collection?

The Lexington Hotel, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Lexington Hotel, Autograph Collection?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at The Lexington Hotel, Autograph Collection on 28 Sept 2025 start from NZ$496.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Lexington Hotel, Autograph Collection?

Yep, The Lexington Hotel, Autograph Collection has valet parking for USD 80 per day.

Is The Lexington Hotel, Autograph Collection family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Lexington Hotel, Autograph Collection is a hit with families.

Does The Lexington Hotel, Autograph Collection serve breakfast?

Yep, continental breakfast is served weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Lexington Hotel, Autograph Collection?

No, The Lexington Hotel, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Lexington Hotel, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Lexington Hotel, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Reviews

The Lexington Hotel, Autograph Collection Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 786 out of 1533 reviews
Rating 8 - Good. 373 out of 1533 reviews
Rating 6 - Okay. 197 out of 1533 reviews
Rating 4 - Poor. 92 out of 1533 reviews
Rating 2 - Terrible. 85 out of 1533 reviews

Reviews

8/10 Good

Clifford

Stayed 9 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
I feel they should have microwave oven in the room , instead of asking for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roggers, Leander

Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2025

10/10 Excellent

Keithwyn

Stayed 1 night in May 2025

10/10 Excellent

douglas

Stayed 2 nights in May 2025

8/10 Good

Nancy

Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Clean. Friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Kari

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Ishaan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous. The property was very accessible to Grand Central. My son and his friends all felt safe.
Stayed 4 nights in Jun 2025

6/10 Okay

Vanessa

Stayed 3 nights in Jun 2025

10/10 Excellent

Wilfredo

Stayed 2 nights in May 2025

10/10 Excellent

Samuel A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christina, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. The location is close to grand central and walkable to many sites.
Stayed 3 nights in Jun 2025

4/10 Poor

david

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked an hotel in new York for 4 days. my first night was the worst i ever experienced , the a/c did not work. AT 11 pm I called the front desk 4-5 times, finally the send their engineer who told me that the termostate was not set up correctely and he apparently fix the problem. It did not fix the problem, the a/c still did not work so I called the front desk and promised me that the manager will call me. 15 minutes later I called and the manager happned to pick up the phone and told me that the reason he did not call me was; many other hotel guest were calling regarding the same problem; the a/c. I did not sleep well all night. this is not acceptable and I should not pay for use of the room that i could not sleep well
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Maria Gabriella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely Disappointed with Marriott – Unacceptable Experience at The Lexington I’ve come to expect a certain standard from Marriott properties, which makes this experience at The Lexington all the more frustrating and unacceptable. Despite having a confirmed reservation, I arrived only to be told the hotel had oversold its rooms. This wasn’t a last-minute booking — my reservation was in place well in advance. The only solution they offered was to place me in a different hotel for the night, with instructions to return the following day and check back in. This is not only incredibly inconvenient after a day of travel, but it also shows a complete lack of accountability and customer care. Being displaced and then expected to return and re-check in the next day — wasting time, energy, and disrupting plans — is not a solution. It’s a band-aid for poor management. At this price point and with the Marriott name, I expected better. I was not offered meaningful compensation or even a genuine apology — just robotic responses and the sense that this kind of overbooking is routine. I will think twice before ever staying here again, and I suggest anyone looking for professionalism and reliability do the same. This experience did real damage to my trust in the Marriott brand.
Stayed 2 nights in Jun 2025

4/10 Poor

Tianzhi

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great historic hotel that was pretty centrally located. We arrived at the hotel at 9:30 AM and were able to check into our room. The staff were great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities
Good hotel in this area
Stayed 3 nights in Jun 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay on the 22nd floor. Quiet and spacious king room, most comfortable mattress ever, good water pressure and instant hot water in the shower- all the things that matter to me. I wish there was a coffee maker in the room but I will stay here again. Excellent value for the price and good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was great, good location. It's NYC so the room is as small as you would expect, but it was comfy. Great bed!
Stayed 2 nights in Jun 2025

6/10 Okay

Yachi

Stayed 2 nights in Jun 2025

8/10 Good

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025