2/10 Terrible
Jill
11 Feb 2025
Overall the property is pretty run down due to high traffic. The room assigned was in the very back of the resort. I came in by myself and wasn't offered any type of help with bags and such. It was evening and it didn't feel safe. The room was very very basic and beat up pretty good. The furniture was cheap and in bad shape. For the price of this hotel, this wasn't acceptable. I left after the first night as this wasn't feeling safe for me and the room wasn't up to proper standard. I called the front desk after my first night and was told I would be charged for the first night but they would approve the refund from Expedia. When Expedia called to confirm the resort said they didn't have notes from the previous staff on duty. I then called back and was told someone would call - as of to date, no call back. Overall a bad experience
Jill
Stayed 5 nights in Feb 2025