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Comfort Inn Ottawa East

2.5 star property
Eco-certified hotel with free breakfast and 24-hour business centre

Photo gallery for Comfort Inn Ottawa East

Exterior
Property amenity
Lobby
Point of interest
Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is NZ$223
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

7.6 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Ottawa

At Comfort Inn Ottawa East you'll be 4.1 km (2.6 mi) from University of Ottawa and 4.5 km (2.8 mi) from Rideau Canal. Highlights at this eco-friendly hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, tour/ticket assistance and multilingual staff. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Gloucester hotel include Rogers Centre Ottawa and Byward Market Square.

What's nearby

  • University of Ottawa - 3 min drive - 4.4 km
  • Rideau Canal - 4 min drive - 4.8 km
  • Rogers Centre Ottawa - 5 min drive - 5.9 km
  • Byward Market Square - 6 min drive - 6.6 km
  • Parliament Hill - 6 min drive - 6.6 km

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk
  • ‪A&W - ‬10 min walk
  • ‪Silk Road - ‬8 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬10 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel with free breakfast and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Comfort Inn Ottawa East?

Comfort Inn Ottawa East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Ottawa East?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Ottawa East on 2 Nov 2025 start from NZ$222.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Ottawa East?

Yep, Comfort Inn Ottawa East has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Comfort Inn Ottawa East serve breakfast?

Sure does, complimentary buffet brekkie is served daily.

Is there a free airport shuttle available at Comfort Inn Ottawa East?

No, Comfort Inn Ottawa East does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Ottawa East?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Comfort Inn Ottawa East Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 372 out of 1010 reviews
Rating 8 - Good. 334 out of 1010 reviews
Rating 6 - Okay. 170 out of 1010 reviews
Rating 4 - Poor. 65 out of 1010 reviews
Rating 2 - Terrible. 69 out of 1010 reviews

Reviews

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Miklos

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin, Mississauga

Liked: Cleanliness
Disliked: Property conditions & facilities
Sliding door to parking lot lock was broken making it impossible to leave anything valuable in room. Room smelled like second-hand smoke. Bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Hoda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and comfy beds I like the waffle with maple syrup
Stayed 2 nights in Jun 2025

6/10 Okay

Tom

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Once but not again

Convenient location, friendly staff. The photographer deserves an award; the place is considerably smaller and less attractive than ads would indicate. The building is oddly located and is in the back forty, at the end of an industrial road. Efforts were made for cleanliness, but the age really shows everywhere. The room itself was clean but felt like a thin lipstick over worn fixtures. Mattresses squeaked. On the plus side: very convenient luggage loading/unloading, via your own patio door to the parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimothy

Always reliable, super clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

kat and deb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ruel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, closed to mall.
Stayed 2 nights in Jun 2025

6/10 Okay

Deanna

Travelled with partner
Liked: Cleanliness
Weearrived early Sunday morning tired after travelling all day. The Receptionist was extremely helpful and directed us to a restaurant open 24 hours on Saturday that was in walking distance. GREAT!
Stayed 7 nights in Jun 2025

6/10 Okay

Ryan

Stayed 1 night in Jun 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities
Safety concern large water pool on floor in entrance way, not addressed the entire time of my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to highway, so, convenient. Comfortable beds. Good breakfast. Friendly cleaning staff. No French at reception. No smile at reception. No smile at breakfast but good breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Joanaliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Comfort Inn was lovely.
Stayed 1 night in May 2025

8/10 Good

Cassandra, Baltimore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated but staff was very friendly and bed was comfortable.
Stayed 1 night in May 2025

6/10 Okay

tamanna

Stayed 2 nights in Jun 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean..friendly staff Good Breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Business traveller
Disliked: Staff & service, amenities
Decent but awkward to access and the hotel hallways were crazy hot
Stayed 1 night in Jun 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel felt and looked a little worn down but otherwise a comfortable stay. Breakfast was very good. Hot and cold items. Room was very clean but a little dated. Bed super comfy and lots of pillows.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yvonel

Stayed 3 nights in May 2025

2/10 Terrible

Malia

Travelled with family and small children
Disliked: Amenities
I reserved my room two months ago to drive 3.5 hrs and get there for them to tell me they gave our room to someone else. Instead of two queen beds for 4 guests, we ended up with a king and a pull out sofa. It took over a half an hour to figure out this mess with two tired children. The only thing they could do was give us $30 off. The complimentary breakfast was absolutely terrible. The waffle mix was sour, they brought the potatoes and Mystery meat out of the fridge and put them in the warmers, the cheese omelets were frozen in the middle. Needless to say we left hungry. Do not recommend if you expect more.
Not sure what this was but the potatoes weren't even cooked
Stayed 1 night in May 2025

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Just slow/unorganized check in. 30 mins approx to check in
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2025

2/10 Terrible

Summer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience from the beginning… Requested 2 cribs, as they state the have them available, and was the main reason we chose this hotel, we did not receive any cribs, all we got was 1 broken pack n play, with no mattress, I was offer extra comforters to place in the pack n play, when I said this was unacceptable as it would not be a safe sleeping arrangement for my infant, only then did they offer a brand new replacement. Still only one, so we had to figure out another sleeping arrangement for my toddler. The extra towels under the sink are soaking wet, there is soap grime on the shower bar, the air coming from the bathroom ceiling fan smells faintly of cigarettes, all around bad experience, especially for an almost 300$ one night stay
Stayed 1 night in May 2025