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Aruma Suites

3.5 star property

Photo gallery for Aruma Suites

A hotel room with two beds, a wooden headboard, a hanging light fixture, and a window with curtains.
A rooftop pool with a glass barrier, a pergola, and potted plants.
Standard Room, 1 King Bed
Rooftop terrace
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$75
includes taxes & fees
26 June - 27 June

Explore the area

View map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a hanging light fixture, and a window with curtains.

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A neatly made bed with a wooden headboard, a bedside table, and a wall-mounted light fixture.

Standard Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior

Alila Mayakoba

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  • On private beach
  • Pool
  • Spa pool
  • Spa
6.0 out of 10, 1 review
The price is NZ$975
includes taxes & fees
30 June - 1 July
Alila Mayakoba

About the area

Playa del Carmen

Aruma Suites puts you in the heart of Playa del Carmen, steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and tour/ticket assistance. Added amenities include luggage storage. .Within a 15-minute walk of this 3.5-property class Downtown Playa del Carmen hotel, attractions include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Calle 12 - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪Bovino's - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Ipanemas Steak House - ‬1 min walk

About this property

Aruma Suites

As a guest of Aruma Suites, you'll find a terrace and tour/ticket assistance. Public spaces have free WiFi.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 2002
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • No smoking on site
Aruma Suites offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MXN 200

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 200

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Aruma Suites?

Aruma Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aruma Suites?

As of 25 Jun 2026, prices found for a 1-night stay for 2 adults at Aruma Suites on 26 Jun 2026 start from NZ$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Aruma Suites?

Yep, Aruma Suites is a short 5-minute walk from Playa del Carmen Main Beach.

Does Aruma Suites serve breakfast?

Sure does, free breakfast is served daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Aruma Suites?

No, Aruma Suites does not offer an airport shuttle service.

What time are check-in & check-out at Aruma Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Aruma Suites?

No, only service animals are allowed.

Aruma Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 213 reviews
Rating 8 - Good. 48 out of 213 reviews
Rating 6 - Okay. 32 out of 213 reviews
Rating 4 - Poor. 20 out of 213 reviews
Rating 2 - Terrible. 26 out of 213 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place was in a good location. Lack toiletries, breakfast was in another jitellocations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Milagro de Jesús

Liked: Property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Liran

Liked: Staff & service
Disliked: Property conditions & facilities
Best location but not m reely nice place
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Way too loud until 3am and bed wasn't comfy at all..
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Bueni
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness
Agradable
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the most horrible place I have been.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Pics are BS
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Inja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

James Al

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yampier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Stayed 7 nights in Feb 2024
Verified

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Kathryn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Eugene

Liked: Cleanliness
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Owen

Disliked: Cleanliness, property conditions & facilities
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Benett

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities
El personal fue amable en todo momento, en general fue una buena estancia.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

karla

Liked: Cleanliness, property conditions & facilities
La ubicación excellente el servicio por parte del staff también, había mucho ruido por las construcciones y tuvimos que despertar muy temprano a causa de eso, nos tocó un día muy frío y no había cobijas más que una sábana, pasamos frío pero fuera de eso si lo recomiendo
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

jesus emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
No había estacionamiento por lo tanto no me hospede en ese hotel
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Giannandrea

Liked: Staff & service
Disliked: Cleanliness, amenities
Non è un hotel è una camera
Stayed 2 nights in Jan 2026