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Mar Azul Suites 5ta Av

Property class: 3

Photo gallery for Mar Azul Suites 5ta Av

Family Apartment | Terrace/patio
A beach with multiple sunbeds arranged in rows.
Beach nearby, beach cabanas, sun-loungers, beach umbrellas
Standard Apartment (Econo Xtudio)
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$55
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Room

  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment (6)

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Family Apartment (6)

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Family Apartment (4)

Family Apartment (4)

Family Apartment (4)

8.0 out of 10
Very good
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, Balcony

Comfort Apartment, Balcony

Comfort Apartment, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Playa del Carmen

Mar Azul Suites 5ta Av places you in the centre of Playa del Carmen, within a short 5-minute stroll of Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include free continental breakfast and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include express check-in, express check-out and multilingual staff. Each morning free breakfast is served. .Places within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 8 min walk - 0.7 km
  • Playacar Beach - 9 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Karen's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Carboncitos - ‬1 min walk
  • ‪Mercado 174 - ‬2 min walk
  • ‪Häagen-Dazs - ‬1 min walk

About this property

Mar Azul Suites 5ta Av

Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Mar Azul Suites 5ta Av.

This 3-star Playa del Carmen hotel is smoke free.

  • 10 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Mar Azul Suites 5ta Av offers 10 air-conditioned accommodations with a safe and a ceiling fan. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 881 reviews
The price is NZ$121
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's beach club is 600 yards (550 metres) away.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and PayPal. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Mar Azul Suites 5ta Av.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xtudio
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Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
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Xtudio Comfort Hotel Xperience Hotels 5th Avenue
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El Sol del Caribe Apart Suite by BFH Playa del Carmen

Frequently asked questions

What is the cancellation policy at Mar Azul Suites 5ta Av?

Mar Azul Suites 5ta Av offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mar Azul Suites 5ta Av?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Mar Azul Suites 5ta Av on 14 Sept 2026 start from NZ$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mar Azul Suites 5ta Av?

Yep, Mar Azul Suites 5ta Av is a short 3-minute walk from Playa del Carmen Main Beach.

What makes Mar Azul Suites 5ta Av a romantic place to stay?

Beach cabanas, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mar Azul Suites 5ta Av.

Does Mar Azul Suites 5ta Av serve breakfast?

Yep, complimentary continental brekkie is offered daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Mar Azul Suites 5ta Av?

No, Mar Azul Suites 5ta Av does not offer an airport shuttle service.

What time are check-in & check-out at Mar Azul Suites 5ta Av?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mar Azul Suites 5ta Av?

No, pets are not allowed.

Mar Azul Suites 5ta Av Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 212 reviews
Rating 8 - Good. 63 out of 212 reviews
Rating 6 - Okay. 22 out of 212 reviews
Rating 4 - Poor. 27 out of 212 reviews
Rating 2 - Terrible. 24 out of 212 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ana

Liked: Staff & service, amenities
Nice place
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the money
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spanish-speaking but very nice.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and. Enjoy the 5ta Avenue all day!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveller

The room was fine and great location but we were out all the time.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: friendly, kind Neat and tidy room
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tough to get keys, difficult to locate staff but great location and large rooms
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Maria de jesus Rodriguez

Was 👍
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the location is amazing because everything is so close. The only thing the next door bar Musi is very loud, but we contact the staff and they were really nice and helpful moving us to different room. Was much better. Thanks again for your help !
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Waldemar

Liked: Staff & service
Disliked: Property conditions & facilities
Laud, next to a night club
Stayed 1 night in Dec 2023
Verified review

8/10 Good

BISMA

Liked: Cleanliness, staff & service
Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Benjamin Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet not work & use Bucket of to flush toilet & Sliding Door was hard to open & could not use regular TV & Shower was leaking bad & the breakfast included was 10 Block away & tnhe free that i paid for my birthday this place was not worth that i paid I would like a refund for this place also ilI had be low key hard to another place to stay I rate this Place (F) theonly was good American was good rate (A)
Stayed 6 nights in Mar 2025
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night time, very loud from next door techno "music"
Stayed 26 nights in May 2024
Verified review

2/10 Terrible

Ella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like sleeping in the bar

The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Rosemary

Disliked: Amenities
Very loud music was the main problem.There was a nightclub next door which played music until after 3am. It felt like a disco in the apartment. They advertise access to a pool. There was none. They also offered breakfast. This was a 15 min walk away and included coffee and cold toast. Anything else you have to pay for. The appt was dated. I dont know who would give this accommodation 10.
Stayed 10 nights in Jan 2025
Verified review

4/10 Poor

Nicolas

Liked: Cleanliness, property conditions & facilities
The apartment is in good conditions in general, medium size and clean room, however the bed needs a renovation. The building is beside a night club so the room is extremely loud until 3am when it close. The supposed "brakefast" just includes coffe, bread, butter and jam, this is served in a hotel about 10 minutes faraway... so this is a bad joke, it doesn't worth it at all!!!
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

DAVID

Liked: Cleanliness, staff & service
super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
Stayed 5 nights in Dec 2023
Verified review

2/10 Terrible

ADRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.
Verified review

6/10 Okay

Karina

Liked: Cleanliness, property conditions & facilities
It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Stayed 7 nights in Jul 2024
Verified review

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was centrally located on 5th Av. and the person managing the property was very helpful. However, the noise level was unbearable! The property is adjacent to a night cloud and the noise level is so high that the windows vibrate. There is no insulation, so it is like you were in the nightclub. The noise goes until past 3am, so it is impossible to sleep even using ear plugs. The property is old and poorly clean. There was thick dust over the fridge and other furniture. The towels were extremely old and the bed sheets were stained. There was no toilet lid. The whole place needs some serious renovations. In its current state, it is unacceptable as a place to stay.
Stayed 9 nights in Dec 2024
Verified review

6/10 Okay

Amanda

Liked: Cleanliness
The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Stayed 6 nights in Mar 2024
Verified review

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam - horrible

WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!
Stayed 6 nights in Nov 2024