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Hotel Lunasol

3.0 star property

Photo gallery for Hotel Lunasol

Outdoor spa tub
Front of property – evening/night
Lobby sitting area
Property grounds
Deluxe Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$134
includes taxes & fees
24 May - 25 May

Explore the area

View map
Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬

Room options

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

7.6 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Superior with Garden View

Premium bedding, minibar, in-room safe, desk

Room Superior with Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

Hotel Lunasol puts you in the heart of Playa del Carmen, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool, free self-parking and Access to hot tub. .Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 7:30 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Central Square - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mamitas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cocina Doña Paula - ‬2 min walk
  • ‪cafe guajira - ‬2 min walk
  • ‪La Brocherie - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Tacos Gomez - ‬3 min walk

About this property

Hotel Lunasol

Hotel Lunasol offers its guests a kids' pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Lunasol. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Playa del Carmen hotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hotel Lunasol offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lunasol

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Airport shuttle fee: USD 155 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: USD 20 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 008-007-000552/2025

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel LunaSol

Hotel LunaSol Playa del Carmen

LunaSol Playa del Carmen

Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico

Hotel LunaSol Riviera Maya/Playa Del Carmen

Hotel Lunasol Hotel

Hotel Lunasol Playa del Carmen

Hotel Lunasol Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Lunasol?

Hotel Lunasol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Lunasol?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Lunasol on 24 May 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Lunasol?

Yep, Hotel Lunasol has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Lunasol?

Yep, Hotel Lunasol is a short 6-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Does Hotel Lunasol have a pool?

Hotel Lunasol has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Lunasol a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Lunasol.

Does Hotel Lunasol serve breakfast?

Sure does, full brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Lunasol?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Lunasol?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Lunasol?

No, pets and service animals are not allowed.

Hotel Lunasol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 380 reviews
Rating 8 - Good. 127 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 3 out of 380 reviews
Rating 2 - Terrible. 7 out of 380 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Basic but clean. Good shower. Good location for walkability. Room was quiet despite a Carnaval concert a few blocks away. Cleaning staff were very careful with our stuff and front desk was helpful. Off street parking is right in front of the hotel and was easy. Although we did end up getting a small dent in the car while parked there.
Stayed 2 nights in Feb 2026

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian C

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and courteous. Room was just what we needed !
Stayed 2 nights in Feb 2026

10/10 Excellent

mitchell

Liked: Cleanliness, amenities, property conditions & facilities
This was my fourth stay at Hotel LunaSol and it was terrific once again. The service is friendly, the housekeeping is attentive and the grounds are peaceful considering we're in the middle of the city. I highly recommend this hotel for travellers looking for a genuine PDC experience.
Stayed 9 nights in Jan 2026

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good central location - balcony room facing the street and ocean is very noisy from street traffic and music below. Almost impossible to sleep at night.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Amazing staff. Super clean rooms and premises
Stayed 6 nights in Jan 2026

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service
everything perfect
Stayed 23 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value hotel. Hard to beat for the price and location. Just close enough where everything is within walking distance but just far enough from the clubs so you can’t hear them. The staff was very friendly throughout my stay. Off-street parking was very convenient. Rooms were very large and clean; they were a bit dated, but for the price, can’t really complain. Main downside were the mosquitos in the room, but I know it’s hard to control. Other than that, can’t beat the value so I would definitely stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pillows are to my liking. Friendly staff. Nice bathroom. Just fine after coming from 5 star for 5 nights to something more affordable to make our vacation a full week. Go to mamamitas beach by taxi for a day instead of the one 3 blocks away.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lianne

Liked: Cleanliness, property conditions & facilities
This was a wonderful place to stay. If you are looking for a High-End Tourist Experience, this is not it. It's a basic CLEAN hotel. However, it had what many hotels lack: a friendly atmosphere that made it seem like home. Whether coming or going, the staff always gave me a friendly smile & asked if I needed anything. I really didn't want to leave! Quiet is HIGH on my list and it was great. I also enjoyed the fact that the street was a nice, normal street and not filled with roaming drunk tourists. It was an easy walk to all of my destinations. The WiFi wasn't working at the station in my room, but I was able to connect to another on the list -- not always the strongest signal, so if you're working remotely, this might not be the best choice. It was fine for what I needed, however. There wasn't a hair dryer in my room, but the receptionist was able to provide one for me, as well as a large umbrella on the days that it poured rain. I was disappointed to find out that breakfast was not available as stated in the ad, however, coffee was prepared and available every morning near reception. For breakfast, there's a very affordable and cute place right on the corner. The pillows were a little too hard, so I think they should invest in a few soft ones to give guests a choice. The pool and patio area were lovely. Lots of interesting and beautiful plants. SUPER relaxing. I will definitely consider coming here again.
Stayed 11 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service
Was clean and comfortable The staff was very friendly.
Stayed 1 night in Jan 2026

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel LunaSol was lovely 😊 we had a really clean and quiet room that was so close to everything on 5th Avenue, we came and went several times during the day. The turtle pond in the entry was a cool surprise and the pool area was tranquil and quiet. We will stay there again for sure!
Stayed 1 night in Dec 2025

8/10 Good

Edward

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
Stayed 8 nights in Jun 2025

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, amenities
El hotel esta muy conveniente para ir a ala 5t ave. caminando , el servicio es muy amable,y en cuanto ala limpeza son muy limpios , de ahi el unico comentario constructivo es que se aseguren de que el aire enfrie lo suficiente como para el hospedaje sea mas placentero ya que en la noche antes de dormir se sentia algo humedo., ese fue el unico inconveniente, de ahi para aca todo estuvo bien . gracias por su atencion
Stayed 3 nights in May 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Stayed 9 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Stayed 14 nights in Apr 2025

8/10 Good

Wilson, Richmond Hill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Close to beach and many restaurants. Parking in front of Hotel available. Friendly staff at reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and the other staff were all very helpful and pleasant. The pool was clean and idealic settings. We would definetly return.
Stayed 1 night in Mar 2025

8/10 Good

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025