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Hotel Villa del Mar

Property class: 3

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Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Avenida 10 130A, Entre Calles, 2 y 4 Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬

Room options

View all photos for Habitacion Familiar Superior

Habitacion Familiar Superior

Habitacion Familiar Superior

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Habitación King superior

Shower, free toiletries, hair dryer, towels

Habitación King superior

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Queen superior

Laptop workspace, iron/ironing board (on request), free WiFi

Habitación Queen superior

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Laptop workspace, iron/ironing board (on request), free WiFi

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Playa del Carmen

Hotel Villa del Mar places you steps from Quinta Avenida and within a short 5-minute stroll of Playa del Carmen Main Beach. Highlights at this beach hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find dry cleaning/laundry services, tour/ticket assistance and a front desk safe. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Central Square - 8 min walk - 0.7 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Karen's - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪La Vagabunda® Centro - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk

About this property

Hotel Villa del Mar

As a guest of Hotel Villa del Mar, you'll find tour/ticket assistance, a garden, and dry cleaning/laundry services. WiFi is free in public spaces. Free self parking is available.
  • 10 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Garden
  • 1 conference room
Hotel Villa del Mar offers 10 accommodations, which are accessible via exterior corridors and feature free toiletries. Each accommodation is individually furnished and decorated. Cable televisions are provided.

Bathrooms include a shower. This Playa del Carmen hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Villa Mar Playa del Carmen
Hotel Villa Mar
Villa Mar Playa del Carmen
Hotel Villa del Mar Hotel
Hotel Villa del Mar Playa del Carmen
Hotel Villa del Mar Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Villa del Mar?

Hotel Villa del Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Villa del Mar?

Yep, Hotel Villa del Mar has a free self car park.

Are there any beaches close to Hotel Villa del Mar?

Yep, Hotel Villa del Mar is a short 3-minute walk from Playa del Carmen Main Beach.

Is there a free airport shuttle available at Hotel Villa del Mar?

No, Hotel Villa del Mar does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Villa del Mar?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Villa del Mar?

No, pets are not allowed.

Hotel Villa del Mar Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Me gustó la ubicación. No me gustó que la habitación estuviera dentro de otro espacio donde dormía el velador.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
me fue bien, estas muy cerca del centro, me atendieron bien, solo se podria mejorar un poco lalimpieza de habitacion, que no es horrible, pero podria ser mejorada. lo ademas me parece bien, precio muy bueno.
Stayed 2 nights in Nov 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

WC sin agua.

La habitación estaba muy decente. PERO el WC no tenía agua. No podíamos usarlo porque no jalaba el flush y eso fue muy incómodo.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable beds at an excellent price. Coffee available in the lobby or rooms would be nice.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación perfecta, limpieza y atención muy buena, pero lobque ofrece en la página no es correcto ya que no tiene alberca propia, el desayuno es a la interperie con clima muy húmedo, nada agradable en agosto y muy desorganizado. El estacionamiento es muy pequeño.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The host was super friendly and the breakfast is great
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and very friendly people

From the moment we arrived the owners of the hotel made us feel welcome. From the gentleman who helped check us in and show us to our room, to the lovely Japanese lady who made our breakfast and was fun to chat with, to the gentleman who helped us check out and looked after our bags when we went out for the day, everyone was warm, friendly and engaging. The hotel was perfectly placed for access to the bus station and the main strip of shops, bars and restaurants. While you can hear music from the nearby venues until quite late at night, we both had no trouble falling asleep. Just be aware that their credit card system charges an additional 6% if you want to pay with credit card. Had we known that beforehand, we would have saved cash for the stay.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Short walk to 5th Ave and bus depot

If you are looking for a short stay, the price is right. Very basic hotel. Bathroom can use some improvement and cleaning in the shower stall. Hotel is very close ADO bus depot and Fifth Ave. Staff is very friendly and courteous.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and attentive, I had no problem, they are quite understanding with the arrival time of the guests, very good everything, we were very comfortable.
Stayed 5 nights in Feb 2018
Verified review

4/10 Poor

Disliked: Staff & service
Ingen transport service hjälp från hotellet, bara ett väldigt dyrt förslag
Stayed 3 nights in Aug 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Service

The hotel failed to make it clear that they have no one at their Reception at midnight. I arrived a few minutes before midnight and was unable to enter the hotel and check in. I had to find another hotel. Absolutely terrible. Never booking here again!!!
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice authentic Mexican hotel

The location is prime, one block from Quinta but without the rucus that occurs on that street. The manager was very helpful and nice. You will not find more attentive staff anywhere else. Staying in this hotel in this area really helped us enjoy the local part of Playa while being close to Quinta and the ferry to Cozumel. This isn't a touristy hotel, rather it is humble, nice, and in a prime location.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauber und super angebunden

Wir waren für 2 Nächte in playa del carmen und mit dem Hotel sehr zufrieden. Das Zimmer war sauber. Direkt in der Parallelstraße zur 5th Avenue, 2 min zu Fuß. Vom Trubel und Lärm bekommt man aber nichts mit. Frühstück war ok. Es gibt frischen Obstsalat und Toast mit Butter und Marmelade. Kaffee und Säfte. Möchte man allerdings Eier oder herzhafte Sachen muss man diese für 50 peso kaufen, obwohl das Frühstück eig inkl. Ist.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon rapporto qualità' prezzo

Abbiamo soggiornato in hotel x una notte e abbiamo avuto la possibilità di conoscerà playa del carme notturna!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Tres bon sejour malgré des travaux qui dureront jusqu au 10 novembre 2018. Les proprietaires sont tres serviables
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Hotel simples com bom atendimento

O hotel é bem simples, sem luxos. O café é bem simbólico. O atendimento é legal. O quarto é grande, mas os móveis são antigos. Não gostei do pagamento pois veio 5 dólares a mais do que estava no e mail.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By no means is this place fancy, but very quaint and safe.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad amenities but good enough location

The towels weren't clean and for a small hotel it had no real amenities. Soap was provided in a dispenser and the bed was just ok. The location was the main reason for our stay there.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente familiar en Playa del Carmen

Es un hotel con una magnífica ubicación, cerca de la calle 5ta que es el "centro turístico" de Playa, un rápido acceso desde la carretera federal 307. Te sientes como en casa con la atención del personal, todos ellos muy atentos. Mi esposa y yo sentimos algo de tristeza al dejar el hotel.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good location

Overall it was good, cleanliness was ok but could be better since I would still find hairs of previous occupants in the shower. There is WiFi but it was not usable in my room. Furthermore, the lot next to it had construction works going on which I was not made aware off. There would be drilling next door form 8 in the morning till late midday constantly. Drilling so loud that you could feel the the bed and room vibrating and a good rest was impossible. The breakfast menu is simple though it tasted very good. Also the employees really try to accomodate to your needs and are all very friendly. You can ask them what there is to do around and they will help you, or change the roomservice time around till you are ready. The location, apart from the construction works described above is great. It is on a street next to 5th avenue which is the main restaurant/bar/shopping street. One block further and you are directly at the beach with beach bars, quieter beaches, a square and so on. I walked along the beach past all the big all inclusive hotels along Playacar, which reaffirmed my choice for the location. These hotels are just too far away from 5th avenue and with this hotel you are just one block away from it, So if you like going to a different restaurant every night, enjoy the nightlife, go shopping or head to the beach I would say the location is very good. Another plus point, the ADO bus station for transfers to the airport is also nearby as are the ferry´s to Cozumel.
Verified review

2/10 Terrible

Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017