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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
Luxury property on the beach, with 6 outdoor pools

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Aerial view
Property video
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Free Wi-Fi
The current price is NZ$805
includes taxes & fees
9 Mar - 10 Mar

Explore the area

View map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪29 min drive‬
  • Place, Puerto Morelos Town Square
    ‪33 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(33 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(34 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(35 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.2 out of 10
Good
(33 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.0 out of 10
Good
(8 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 319 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite

8.2 out of 10
Very good
(128 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. You'll be 10.6 km (6.6 mi) from El Tinto Golf Course and 20.8 km (12.9 mi) from Puerto Morelos Town Square. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Gourmet Marche, is open for breakfast, lunch and dinner. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business amenities include 8 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Each morning free full breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Within a 15-minute drive of this 5-property class Puerto Morelos property, attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Moon Palace Golf Club - 19 min drive - 11.2 km
  • Puerto Morelos Beach - 29 min drive - 16.8 km
  • Ojo de Agua Beach - 32 min drive - 19.7 km
  • Puerto Morelos Town Square - 33 min drive - 20.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪the cave - ‬6 min walk
  • Agave Mexican Cuisine
  • ‪Diamond Club Lounge - ‬1 min walk
  • ‪Diamond Club Bar - ‬1 min walk
  • ‪Pool Bar - ‬16 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 8 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 1005 guestrooms or units
  • 9 levels
  • 12 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

Property Registration Number 005-007-006211/2025

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on 9 Mar 2026 start from NZ$798.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Onsite parking is limited.

Are there any beaches close to Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

The closest beach to Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is Puerto Morelos Beach (9.3 km).

Is there a spa on site at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yep, and guests love it! Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort features 2 beach bars, 6 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is a hit with families.

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort serve breakfast?

Yep, free full brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

No, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

No, pets and service animals are not allowed.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1229 out of 2592 reviews
Rating 8 - Good. 592 out of 2592 reviews
Rating 6 - Okay. 350 out of 2592 reviews
Rating 4 - Poor. 199 out of 2592 reviews
Rating 2 - Terrible. 222 out of 2592 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Wayne Dinh

Liked: Cleanliness
Disliked: Property conditions & facilities
Room had no electricity for a night and manager and guest services provided no form of compensation. It was 10pm and my family with 2 kids under 4 had to either wait until they were done fixing the room(which they could not provide an ETA) or asked to sleep in the room that was over 26 degrees Celsius with no air conditioning and the technician would come back the follow day to service the room. They did not offer to move us to a different room either.
Stayed 8 nights in Nov 2025

10/10 Excellent

Kenneth Gachago

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants were amazing!
Stayed 7 nights in Nov 2025

10/10 Excellent

Keith Bernard

Stayed 3 nights in Nov 2025

10/10 Excellent

Raiza Esperanza

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our concierge Eduardo, was excellent!! Always made sure our stay was special. The resort is 10/10!!
Stayed 3 nights in Nov 2025

8/10 Good

Shaun

Stayed 7 nights in Nov 2025

10/10 Excellent

Salim Mansurali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bright. The beds were soft and dreamy. The staff were all so kind and cheerful. A lit of them would greet us with a hola.
Stayed 6 nights in Nov 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room and amazing kind staff
Stayed 4 nights in Nov 2025

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The spa service was average.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and had the best time as a sister trip! The one comment I have is I wished finning reservations were easier. It seemed like space was available but the app wouldn’t show any. Other than that we had a blast the food is amazing and the vibe here is great. Great for families as well!
Stayed 5 nights in Nov 2025

10/10 Excellent

Tieisha

Stayed 3 nights in Nov 2025

8/10 Good

Shelliza

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an overall pleasant stay at this resort. The property was clean, and the staff members were polite and welcoming. There were plenty of activities to keep my six-year-old son entertained, which we really appreciated. The food, desserts, and drinks were all excellent and of great quality. Unfortunately, our check-in experience was disappointing. We had specifically requested two queen beds, but none were available upon arrival. We had to use the pull-out couch instead, which was not ideal. The front desk staff showed little empathy and did not offer any alternative accommodations to make up for the inconvenience. Despite this issue, we enjoyed the rest of our stay and appreciated the resort’s amenities and overall atmosphere.
Stayed 6 nights in Oct 2025

2/10 Terrible

Amardeep

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are random bad smells throughout the resort. The smell made its way into the room the last 3 nights of our stay. The front desk will not answer the phone after certain hours. They will ask you to leave a message but then there message box is full. The spa is not relaxing at all. The hydro theraphy is extremely rushed and not relaxing having someone screaming at you to stay in the spot even if you don’t enjoy it. I went to enjoy the hot and cold tub and go back and forth a few times. Firstly no hot tub at the resort is hot. They are all luke warm. The front desk supervisor held no accountability for our stay and was passed around 4 different people with no help. Would not stay here. Also the food is meh. Every restaurant is average.
Stayed 5 nights in Oct 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Water slides!
Stayed 3 nights in Nov 2025

10/10 Excellent

shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

sarah E.

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at the Royalton Splash! Loved every minute! The beach was not crystal clear water, so if that is what you are looking for this may not be the place. Pools were amazing! Restaurants were amazing! Staff was amazing! Will definitely go back!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Mohammad

Stayed 7 nights in Oct 2025

10/10 Excellent

Shokhrukh

Stayed 7 nights in Oct 2025

10/10 Excellent

Ida Lorraine

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. Jonathan our butler was great. The food was delicious, drinks were delicious and fast! Pools weren’t too crowded and the resort was the perfect size
Stayed 7 nights in Oct 2025

8/10 Good

REBECA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, great food options, may restaurants that are absolutely delicious and not hard to make reservations at. We loved the lazy river although wish it had more tubes available. Slides are fun and well staffed, nice lifeguards. Nice property layout. Beach was the only downside- not great at all, didn’t go to the beach at all to stay, but the many pools made up for it, although they can get quite busy!
Stayed 4 nights in Oct 2025

6/10 Okay

Kimesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for my niece's wedding. The. Weddubg co-ordinators were allover the place not very organized which caused a bit of chaos.The peopery was very well kept and beautiful even the arouma was amazing. However, they lost me on the following 1) buffet food was not good. The french restaurant Ma Mason was 10/10 however, it was very difficult to nook reservations at the a la carts becsuse the diamond club holders were always priority. 2) my sister who spent the exta money and upgraded to diamond club her husband got locked in the room and no one could open it from the outside. Took a few hours for the staff to break into the room. Could have been worst if there was a fire. Overall beautiful property, very clean rooms but the food was horrible.
Stayed 5 nights in Oct 2025

8/10 Good

Kristin

Stayed 2 nights in Nov 2025

6/10 Okay

Cathy Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very disappointed to find out the laser tag and trampoline park were NOT included when we arrived. No prior notice and this was a main reason we chose the property since we brought our kids. Some of the bar staff was very rude, but the entertainment team was great and the shows were entertaining. Also disappointed that the only working hot tub was in the diamond member area, none of the other ones were even remotely warm.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jackie

Stayed 4 nights in Oct 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Awesome loved all the perks
Stayed 4 nights in Oct 2025