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Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

Property class: 4

Photo gallery for Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

A poolside area with a large pool, outdoor seating, and a multi-story building with balconies.
Property video
A multi-story building with balconies, surrounded by lush greenery.
A room with a thatched roof, a staircase, and a seating area with cushions.
A thatched-roof structure surrounded by lush greenery and a curved pathway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$219
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720
  • Place, Xenses Park
    ‪6 min walk‬
  • Place, Xplor Theme Park
    ‪14 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬

Room options

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

A bedroom with a bed, a desk, a TV, and a large window with a view of greenery.

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

A bedroom with a bed, a desk, a TV, and a large window with a view of greenery.

Elite Room, 1 King Bed, Balcony, Tower

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

A bedroom with a bed, desk, computer, and a large window.

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

A bedroom with a large bed, two wall-mounted lamps, a circular mirror, and a wooden side table.

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

A bedroom with a large bed, two bedside tables, a round mirror, and two wall-mounted lamps.

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Playa del Carmen

At Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret you'll be within just a 15-minute stroll of Xenses Park and Xplor Theme Park. Highlights at this boutique hotel include in-room free WiFi, balconies and Smart TVs. .Enjoy the outdoor swimming pool along with access to free bike hire and yoga classes. The hotel's restaurant is a nice spot to grab a bite. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Playa del Carmen hotel include Xcaret Eco Theme Park and Río Secreto.

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xplor Theme Park - 14 min walk - 1.2 km
  • Museum of Popular Mexican Art - 16 min walk - 1.4 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪El Xentral - ‬6 min drive
  • ‪Cupcake Cafe - ‬7 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Riviera Maya Sandos Restaurant - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

There's a restaurant on site. WiFi is free in public spaces. Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret offers its guests an outdoor pool and complimentary bicycles. An airport shuttle (available 24 hours) is available for a fee. The boutique Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret also features spa services, a garden, and coffee/tea in common area.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 9 guestrooms or units
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret offers 9 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down duvets and premium bedding. 52-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: MXN 180 to 250 for adults and MXN 180 to 250 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% organic food
  • Designated smoking areas
  • Locally sourced food prioritised
  • Mosquito nets
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 250 for adults and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 2300 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (return), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 008-007-007653/2026

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

What is the cancellation policy at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret on 21 Sept 2026 start from NZ$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

The closest beach to Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret is Playa del Carmen Main Beach (7.6 km).

Is there a spa on site at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

There's no onsite spa, but this property does offer services like massages.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret have a pool?

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret has an outdoor pool.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret have a waterslide?

No, there is no waterslide at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret, but Xenses Park is a short 6-minute walk away.

Is Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, it's no surprise that Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret is a hit with families.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Yep, you can grab a meal at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret's onsite restaurant.

What time are check-in & check-out at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

No, pets and service animals are not allowed.

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 223 reviews
Rating 8 - Good. 22 out of 223 reviews
Rating 6 - Okay. 10 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and secluded stay - with the best staff !
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to ensure a great stay! The location was so convenient, and the property was very beautiful. Rooms were clean and wonderfully decorated. On-property dining was surprisingly good food.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, beautiful property away from noisy crowds but conveniently centralized. Delicious breakfast is included and made to order.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nyea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved everything about this place. The staff was so nice and so accommodating. The rooms were clean, the as
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feenando and Rocio are amazing as well as all the hotel staff. This is a hidden gem near Xcaret parks. Luxurious and personal service. We spent a week with 3 children and will be returning soon! Quiet and Peaceful!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Hyesung

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely boutique hotel with amazing staffs(Fernando is the best!)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Terasu Riviera Maya was truly wonderful. The hotel’s secluded location provided a peaceful and private atmosphere, allowing us to fully relax and unwind. At the same time, its convenient proximity to the Xcaret parks made it easy to enjoy the parks and all they have to offer. Fernando and Rocio were exceptional hosts—warm, attentive, and welcoming throughout our stay. We thoroughly enjoyed our experience and would gladly recommend Terasu Riviera Maya to others.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Second time here and I love it even more every time, the staff is wonderful and accommodations are great too. Fully recommend staying here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Fernando was excellent and a great host!! Would recommend this hotel ty everyone !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful jungle hotel! Fernando is an excellent host along with attentive staff members. Food is excellent and location is easy to get to. The rooms are comfortable and detailed with perfect lighting. The living room and bedroom each has its own mini split AC. Bar on site as well. Very clean and safe! True gem to get away from it all.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Eleanor Buganan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, convenient location and w/i walking distance to theme parks, and top notch service especially by Fernando! If in the area again, will plan to stay here. Highly recommend!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alcario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very helpful staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jarandon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff very nice and friendly, excellent stay, food very good, satisfied
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice jungle feel.. I thought the food was very good. The room was spacious. The only downfall was that you could not go to the beach. It was all private.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Beautiful place with a ‘relax’ feel and super nice staff. Great interaction with the monkeys in the morning. Clean rooms and very comfy bed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Alba

Liked: Cleanliness
Disliked: Amenities
The location is terrible. Its in the middle of nowhere and hard to get there. Mosquitos everywhere!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part is the staff. They’re kind and help with anything you need. The breakfast is great and the rooms are super clean. It’s a beautiful setting overall and down the street from a great bakery/café for lunch. Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great vibe!! Staff were great and we found the relaxing few days we were looking for Thank you
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Chuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, I love to stay here again for vacation
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to Stay, exelent service
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jack

Excellent hidden gem
Stayed 2 nights in Nov 2025