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Four Points By Sheraton Puebla

Property class: 3.5

Photo gallery for Four Points By Sheraton Puebla

A modern lounge area with seating, a coffee bar, and a brick wall.
A spacious interior with a herringbone wood floor, large windows, and a view of a brick wall and plants outside.
A modern bar area with a brick wall, wooden furniture, and a variety of bottles on shelves.
A modern lobby with seating areas, a reception desk, and a bookshelf.
A rooftop pool area with lounge chairs and umbrellas, surrounded by a brick building with large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$129
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Place, Galerías Serdán
    ‪10 min walk‬
  • Place, Fuente de los Frailes
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪10 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a lamp, a chair, and a TV mounted on the wall.

Traditional Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(100 reviews)
  • City view
  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a mounted TV.

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación gran tradicional una cama de matrimonio grande

A modern hotel room with a large bed, a small round table, a sofa, and a TV.

Habitación gran tradicional una cama de matrimonio grande

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

A modern hotel room with a large bed, a desk, a TV, and a painting on the wall.

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, City View

A modern hotel room with a large bed, a desk, a TV, and a painting on the wall.

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a large window with a city view, and a mounted TV.

Room, 2 Queen Beds, Bathtub

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional

A hotel room with a bed, a small table, two chairs, a nightstand, a lamp, a window with a city and mountain view, and a concrete accent wall.

Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puebla

Four Points By Sheraton Puebla puts you in the centre of Puebla, 1.1 km (0.7 mi) from Galerías Serdán and 4.7 km (2.9 mi) from Estrella de Puebla Observation Wheel. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, María Ofelia, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and seasonal outdoor swimming pool. 1485 square feet (138 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and noon and on weekends between 6:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute drive of this 3.5-property class Puebla hotel include Finsa Industrial Park and Cuauhtemoc Stadium.

What's nearby

  • Galerías Serdán - 10 min walk - 0.9 km
  • Fuente de los Frailes - 17 min walk - 1.5 km
  • Universidad Popular Autónoma del Estado de Puebla - 5 min drive - 1.9 km
  • Centro de Artes Crazy Ibiza - 6 min drive - 2.7 km
  • Cuexcomate Volcano - 10 min drive - 2.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 32 min drive

Restaurants

  • ‪La Cocina de Los Angeles - ‬5 min walk
  • ‪Carl’s Jr. - ‬4 min walk
  • ‪Xanta Gastronomía - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬10 min walk
  • ‪Alfredo Di Roma - ‬5 min walk

About this property

Four Points By Sheraton Puebla

Four Points By Sheraton Puebla offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1485 square feet (138 square metres) and includes conference space. The business-friendly Four Points By Sheraton Puebla also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This 3.5-star Puebla hotel is smoke free.

  • 144 guestrooms or units
  • 8 levels
  • Conference rooms
  • 1485 sq ft of conference space
  • 138 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points By Sheraton Puebla offers 144 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to noon on weekends; MXN 350 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

What is the cancellation policy at Four Points By Sheraton Puebla?

Four Points By Sheraton Puebla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points By Sheraton Puebla?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on 7 Oct 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points By Sheraton Puebla?

Yep, Four Points By Sheraton Puebla has a free self car park and free valet parking.

Does Four Points By Sheraton Puebla have a pool?

Four Points By Sheraton Puebla has a seasonal outdoor pool. The pool is open 10:00 AM to 7:00 PM.

What makes Four Points By Sheraton Puebla a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points By Sheraton Puebla.

Does Four Points By Sheraton Puebla serve breakfast?

You bet, buffet brekkie is offered on weekdays between 6:00 AM and noon and on weekends between 6:00 AM and noon.

Is there a free airport shuttle available at Four Points By Sheraton Puebla?

No, Four Points By Sheraton Puebla does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points By Sheraton Puebla?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points By Sheraton Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points By Sheraton Puebla?

Furry friends are welcome at Four Points By Sheraton Puebla, with food and water bowls on offer.

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1100 out of 1398 reviews
Rating 8 - Good. 203 out of 1398 reviews
Rating 6 - Okay. 57 out of 1398 reviews
Rating 4 - Poor. 13 out of 1398 reviews
Rating 2 - Terrible. 25 out of 1398 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, breakfast was great, and staff was amazing
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, overall good service and room.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Our stay was pretty good, the hotel has all the services needed for a short stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good breakfast and very nice staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the aervide
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
All good nice clean and comfortable hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yeah, everything really awesome.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was good and clean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice lobby
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To my new friends...Luz, Cesar, Manuel, Valentino and Staff.....Muchas gracias for making my trip to Puebla memorable! Your service and attention to detail...impeccable! Food was fantastic, my room service and daily cleaning, top notch! I look forward to my next trip, i will be seeking accommodations with my new friends! Again, thank you all and glad we met.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. Room is serviced everyday.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo on
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Great staff! Room a/c didn't perform well. Enjoyed the bicycle rental
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
EL PERSONAL EXECELNTE
Stayed 2 nights in Nov 2025