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Hotel Andante

3.5 star property

Photo gallery for Hotel Andante

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains.
A spacious lobby with a high ceiling, a mezzanine level, and a large abstract painting on the wall.
A pink building with balconies and a clock tower, featuring a storefront with a bicycle sign.
Standard Double Room | View from room
A staircase with a brass railing, a red velvet chair, and two bicycles.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$124
includes taxes & fees
12 Aug - 13 Aug

Explore the area

View map
2 Oriente 15, Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a desk, a chair, a TV, and a red carpet.

Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, bedside table, lamp, artwork, window with curtains, and a TV.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room (Minuet)

A hotel room with a bed, desk, chair, wardrobe, and a TV.

Basic Room (Minuet)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a bedside table with a radio, a television, a chandelier, and a large mirror.

Junior Suite, 1 King Bed

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a red chair, a mirror, and a painting on the wall.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a curved layout, a large bed, a seating area with a TV, and a bright pink accent wall.

Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A modern bedroom with a large bed, a television, a chair, and a painting on the wall.

Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Puebla

Hotel Andante puts you in the heart of Puebla, steps from Zócalo de Puebla and within a 10-minute stroll of Puebla Cathedral. Highlights at this boutique hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a coffee shop/cafe and laundry facilities. .Sights within a 10-minute drive of this 3.5-property class Puebla Historic Center hotel include Puebla Convention Center and Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • El Parian Market - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪The Italian Coffee Company - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬3 min walk
  • ‪Vittorio's - ‬2 min walk
  • ‪Vips - ‬1 min walk

About this property

Hotel Andante

There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A fitness centre, a library, and a terrace are also featured at the boutique Hotel Andante.

This 3.5-star Puebla hotel is smoke free.

  • 19 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Andante offers 19 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistró Café Amadeus

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 400 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Andante Puebla
Hotel Andante Puebla
Hotel Andante Hotel
Hotel Andante Puebla
Hotel Andante Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel Andante?

Hotel Andante offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Andante?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Andante on 12 Aug 2026 start from NZ$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Andante?

No, Hotel Andante does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Andante?

Yep, you can grab a meal at Hotel Andante's onsite restaurant.

What time are check-in & check-out at Hotel Andante?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Andante Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 268 reviews
Rating 8 - Good. 65 out of 268 reviews
Rating 6 - Okay. 13 out of 268 reviews
Rating 4 - Poor. 7 out of 268 reviews
Rating 2 - Terrible. 4 out of 268 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gilberto

Wonderful staff. Great location . Comfortable room
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities
Very clean and very nice friendly staff. Breakfast and a were deficient
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Good place to stay if you like to be in downtown
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness great staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Oscar Omar

Liked: Amenities, property conditions & facilities
Everything was OK
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, rooms are clean
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome theme decor
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfortable, walkable, safe
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
Stayed 4 nights in Jan 2023
Verified review

4/10 Poor

Michel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok. Great location.

Good location. Friendly warm staff. But the music theme, cheap composer “portraits” and gaudy but tired colors were a bit much. Velvet headboards! Velvet cannot be cleaned. Great location!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023
Verified review

8/10 Good

ROMAN

Liked: Amenities
Ok
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

adelaida

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom not clean, carpets dirty fewroom amenities
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Raghunath

Disliked: Staff & service
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Marie

Liked: Cleanliness, staff & service
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.
Verified review

2/10 Terrible

Matthew

Disliked: Staff & service
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
habitación muy limpia y amena, en el centro de la ciudad a una cuadra de la catedral, todo cerca y el ambiente muy tranquilo en el hotel y en las calles
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Paulina

Lo único malo es el ruido de la calle
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

José Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y personal
Stayed 5 nights in Dec 2025