See all properties
Save

Hotel La Alhondiga

3.0 star property
Hotel with a 24-hour front desk, steps from Zócalo de Puebla

Photo gallery for Hotel La Alhondiga

Interior
Interior detail
Exterior
Interior detail
Exterior

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Pasaje Central del Ayuntamiento de, Puebla. Colonia Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪2 min walk‬
  • Puebla Cathedral
    ‪3 min walk‬
  • Puebla Convention Center
    ‪7 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Individual Bed

Standard Room, 2 Single Beds

Double Individual Bed

Highlights

Garden
Individually furnished
Individually decorated
Plasma TV
Down duvet
Portable fan
Designer toiletries
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Simple Single Room

Simple Single Room

Simple Single Room

Highlights

Garden
Individually furnished
Individually decorated
Plasma TV
Down duvet
Portable fan
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

Highlights

Garden
Individually furnished
Individually decorated
Plasma TV
Down duvet
Portable fan
Designer toiletries
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Individually furnished
Individually decorated
Plasma TV
Down duvet
Portable fan
Designer toiletries
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Exterior

voco Royalty Puebla Downtown by IHG

Puebla Historic Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 241 reviews
The price is NZ$182
includes taxes & fees
29 Sept - 30 Sept
voco Royalty Puebla Downtown by IHG

About the area

Puebla

Hotel La Alhondiga puts you in the heart of Puebla, steps from Zócalo de Puebla and within a 10-minute stroll of Puebla Cathedral. Highlights at this hotel include in-room free WiFi and plasma TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include express check-out, luggage storage and a front desk safe. There's also the convenience of an area shuttle. .With a stay at this 3-property class Puebla Historic Center hotel, you'll be 0.7 km (0.4 mi) from Puebla Convention Center and 3 km (1.9 mi) from Centro Expositor.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk

About this property

Hotel La Alhondiga

Hotel with a 24-hour front desk, steps from Zócalo de Puebla
As a guest of Hotel La Alhondiga, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces.

This 3-star Puebla hotel is smoke free.

  • 1 building
  • 1 floor
  • 50 guestrooms or units
  • Built in 1626
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • No smoking on site
Hotel La Alhondiga offers 50 accommodations with a safe and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature down duvets. 15-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

Reception

Hotel Teresita

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, 279 reviews
Hotel Teresita

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1626
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 15-inch plasma TV with cable channels

Food and drink

  • In-room dining only

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Alhondiga Puebla
Hotel La Alhondiga Hotel
Hotel Alhondiga Puebla
Hotel La Alhondiga Puebla
Hotel La Alhondiga Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel La Alhondiga?

Hotel La Alhondiga offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel La Alhondiga?

No, Hotel La Alhondiga does not offer an airport shuttle service.

What time are check-in & check-out at Hotel La Alhondiga?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel La Alhondiga?

No, pets are not allowed.

Hotel La Alhondiga Reviews

Reviews

6.2
Rating 10 - Excellent. 23 out of 199 reviews
Rating 8 - Good. 57 out of 199 reviews
Rating 6 - Okay. 55 out of 199 reviews
Rating 4 - Poor. 37 out of 199 reviews
Rating 2 - Terrible. 27 out of 199 reviews

7.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Graciela

6/10 Okay

Isabel

Travelled with family
Liked: Cleanliness
El hotel alhóndiga es en una ubicación perfecta para todo turista o persona, es una construcción hermosa e histórica, el sólo estar en su interior obtenemos una cátedra de arquitectura e historia, está muy limpio, pero su desventaja es que las camas no son nada cómodas y está descuidado las anotaciones son algo pequeñas, pero si las camas fueran confortables serían perfectas, necesita atención en el interior
Stayed 1 night in Aug 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower was some sort of pressure tube, but a shower head, window opens to the hallway where the public walks around, beds felt like ricks, staff was good, only thing place has going for it is the location! I moved to another hotel after a couple of days.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Although great location, nothing else was great. Room was so small double bed was against a wall on one side. Bathroom was ridiculously small! Toilet was so close to wall had to take off pants, step one leg over toilet, then spread legs just to sit down. Hard to then get up in that position. Outrageously priced 100+ peso “continental” breakfast did not include any bread, only coffee, unripened fruit juice, and a few slices of fruit. They gave us menus to order breakfast.
Stayed 2 nights in Feb 2019

8/10 Good

Mez, NY

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Great location extremely central in Puebla

The hotel is situated very centrally. It has an elegant entrance and look very accommodating. The room wasn't, it seamed like the porcelain was stained and improperly kept. Shower was a pipe with a nozzle on it. But I was satisfied because of the location and it was only 48 dollars with taxes and everything.
Stayed 1 night in Sep 2017

4/10 Poor

Super traveler, LA

Liked: Cleanliness
Disliked: Staff & service

Could have been OK Maid stole my explorer hat

I checked out and forgot my hat hanging behind the door. Called three hours later because I never packed it and I knew exactly where it was. I loved that collapsible hat with breathing mesh. We Had to wait till the following day so that they could ask the maid staff of the morning shift. The hat was gone. Poor people and low morals at this hotel. I hope someone who needs it more has it now. Unfortunately it was probably sold for a dollar or two. It was a present and I cannot replace it exactly. Life. :(
Stayed 4 nights in Jun 2017

6/10 Okay

Yasmin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tiny room hot no air conditioner the window view we got was to the little mall where u enter the hotel
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

We had to cancel

The room had no closet, a few hangers and no place to put them. I wanted to take a shower, but there was no hot water. We were told that we would have to wait about three hours for the problem to be fixed....and we really didn't have that time.... We requested our money back and they were gracious enough to cancel our reservation. We were visiting for one day and couldn't wait to get dressed up .

4/10 Poor

elgarc, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading

Miserly Hotel That misses on many fronts. It should have been good but it wasn't. The room shown in the photo when booking was not what we were given. It was a rat-hole. After complaint to desk staff, then office staff, the... etc in both Spanish and English we were reluctantly given the room shown on the photos. Even that was sub-standard, Could not sleep for the noice. We moved to adjacent Hotel. What a difference. It was almost impossible to find with the entrance inside an arcade

2/10 Terrible

Juan de Regules, Mexico City

Liked: Cleanliness
Disliked: Staff & service, room comfort

Don´t save some bucks, get a better hotel

While location is perfect, select a different place, really. The clerks at the front desk just need to fill the forms and you are off - not welcoming at all. Surprise was breakfast was included in the rate, but not quite: the waiter ran after me asking to pay "the balance" - because the restaurant and the hotel are nor the same business (what?). Room for 2 was 9x9 feet, small bed, old towels... Don´t book here. Try the next hotel and avoid the disappointment.

4/10 Poor

Serena, Oaxaca, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely to look at, not fun to stay at

Great location, clean accommodations, but the front desk staff is either overworked or under-trained or both. Our room key stopped working multiple times a day, requiring return trips to the desk (we were only permitted one key, despite asking for another). Nearly an hour wait for the valet, making us miss part of our tour. Shorted towels on the first day (family of 4 with two towels to share) and had to beg to get more than one small bottle of water for our room (we finally got two bottles...sigh). We live in Mexico and have traveled throughout it, and these were some pretty dour offerings compared to our usual stays, and at a higher price that we typically pay. Overall, not terrible, but I wouldn't stay there again.

4/10 Poor

H. Meza, Texas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

GREAT location! Below average hotel room

Bad start set the tone for our stay! We got there early and were told that our room would not be ready until 3:00 pm. We left our luggage and came back at three like we were told. The receptionist called the room cleaning service to see if it was ready and it wasn't, so we had to wait an extra 30 mins. When we finally got to our room we noticed it had no closet, a tiny bathroom and bad TV reception. The only plus was that it was clean! The last straw was that the shower took 10 mins. to get warm water and that was by only opening the hot water faucet. We complained to the receptionist that checked us in and she had the gull to argue about the matter when she hadn't experienced the tepid water. The last day of our stay, we spoke to the general manager about our concerns and she apologized about the whole situation. She even asked why the receptionist hadn't changed our room. Well who knows but at this point it doesn't matter since we will never go back! To bad about the location because it is in the heart of downtown.

6/10 Okay

rod mace, houston, texas

Liked: Cleanliness, staff & service, property conditions & facilities
they were very accomadating. it was veryclose to where I wanted to be

2/10 Terrible

Lourdes, Nogales

Disliked: Staff & service, property conditions & facilities, room comfort

Excellent location, butnot the confort of the room

Hotel Location only,,,

6/10 Okay

Tiffany, from Los Angeles, CA

Location Location Location!

This hotel is not great, but the location sure is! Town square restaurants and shopping are just a few steps away. I slept terribly every night due to street noise, police sirens and street performers singing under my window, but the price was right and the location is great. The staff was nice and my room was clean, but the mattress was rock hard and I only had hot water for a shower one of the four days I was there.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Great location; otherwise disappointing.

This hotel is in a fantastic location. However, the rooms are very small and really quite inadequate. The gentleman at the front desk was extremely helpful. He was a delight. The hotel was not. After I saw the room, even know I had paid in advance, I checked out. For some travel is, the low price and the great location might override the tiny dreadful room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is in very good location

The hotel is in very good location I will not recoment this hotel for nobody the bath room to small and smell the bed very old the restaurant very bad service you guys before put this hotel in your list go and check this hotel

6/10 Okay

Aseret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

The rooms are clean but the bathrooms are incredibly small.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, only slightly annoyed with check in when a simple confirmation number was not enough and they demanded to see my hotels.com confirmation e-mail which I didn't have. After waiting a while and scrambling to find it on my phone the front desk worker finally realized they didn't actually need it.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Good deal for the price, you get what you pay for!

Overall as said above title. When I paid the rate I knew what to expect. Staff was polite & courteus, my special thanks to the front desk lady who seemed to practically live in, she was nice and prompt to resolve our demands. The hotel is an old but beautiful building, never had issues with the noise as others claimed. Certainly the rooms deserve great deal of maintenance, yet this is the owner(s) responsibility. Addressee or closets would make a big difference in the comfort, and is a cost efficient investment. Bottom line, I would come back no doubts, and recommend for the ones looking for a bargain.

6/10 Okay

Puebla First timer

Liked: Cleanliness

Good Location

Staff was friendly and helpful. Room was average and hot water was hard to come by, but location near the old city center was great. Never any concern for personal safety in this part of town.

6/10 Okay

Tete, Monterrey MX

Liked: Cleanliness

Room too small

The comfort of the room wasn't the expected and it was a very small room, we'd change but they assign us a cheaper room...Sorry, but i wont recommend it.

4/10 Poor

KLRRU

Liked: Room comfort
Disliked: Staff & service

Questionable Service

We reserved two rooms which turned out to be very small and nowhere near as nice as the information on the website. When we complained they offered one large room which would comfortably accommodate all of us. I was not really happy with that arrangement but then the hotel said that they would give us a partcial rebate for the second room. That seemed like an acceptable arrangement but then when it was time to check out the hotel refused to provide the promised rebate. To my mind that is very questionable serivice. The hotel was not really bad for the price but I could not honestly recommend it to other if there were any other options.

8/10 Good

Ricardo, Springfield IL

Liked: Cleanliness, staff & service, property conditions & facilities

Close to everything downtown

We had a good stay and the location was excellent a few steps from the zocalo, so if that is important to you then this is the place to stay. However do not expect a new building since this one is over 200 years old and there are retrofitting inconveniences associated with this. Some rooms have no windows so if this is important ask to be changed but be warned: a window to the outside means a lot of noice since this is an old building, and a window in the courtyard means less privacy. Many rooms are small so ask to see your room before accepting. Breakfast is not great other than coffee and bread, but if this is important to you for 3-5 USD you can cross the zocalo to taqueria Angeles and have more food than you can imagine! So if you get a good price for the room then you will have the extra cash for a great meal.